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Helpful answers
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Oct 25, 2013 12:47 AM in response to Samzoniteby Xuol,★HelpfulI have the same problem.
It seems to be linkend to the synchronisation of Documents and data with Icloud : I found this explanation in several forums for IOS 6 a(for example http://forums.macg.co/iphone/raccourcis-clavier-hs-ios-6-a-1201194.html, in french) and it seems to be the same thing in IOS 7.
If you inactivate the synchronisation for Documents and data to Icloud, you will recover your shortcuts, but it doesn' seem to be a stable solution.
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Oct 25, 2013 2:12 AM in response to Xuolby Samzonite,Thanks :-) It partially solved the problem. Some of my shortcuts are back, but I still can´t create new ones and "settings" freezes when I try accessing them :-/
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Oct 25, 2013 5:26 AM in response to Samzoniteby Xuol,Yes me too : the settings freeze (in fact, it's not freezing, it's just very long to show the list of shortcuts).
It seems there's a real bug...
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Dec 2, 2013 9:54 AM in response to Xuolby Hodric,I'm facing the exact same issue. It takes very long for the settings page to load, some of the shortcuts I added don't work, it takes like forever for me to apply any chances, which, by the way, are not in sync. One more thing: I can't add new ones.
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Jan 22, 2014 5:23 AM in response to Samzoniteby noeldiego,7.0.4 and still happening...hello, apple?
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Feb 21, 2014 9:09 AM in response to Samzoniteby Abdel Mac,Just had the same problem. The guide in the link below solved it.
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May 13, 2014 2:13 PM in response to Samzoniteby arodenburg,I have iPhone 4 with latest version of iOS 7 and just created a shortcut for use with Text Messages and it works great. Settings>General>Keyboard>Create Shortcut (I don't use icloud, if that matters)
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Dec 10, 2014 4:33 PM in response to Samzoniteby Vincent Watson,I May be a little late to answer this.
Did you add a 3rd party keyboard? Foe some reason the KB shortcuts seem to be dependent on the KB they were created with.