xboxtreme

Q: Mybook studio raid 0, empty after installing Mavericks

After installing Mavericks, my WD My Book Studio II connected by firewire, does not contain any files. It is a raid 0, after using the operating system while I wonder if I could use time machine to which I said no.

In this hard drive I keep my most precious files.

Forgive the level of English, I'm Spanish and I write through a translator.

A greeting and thanks.

Mac mini (Mid 2011), OS X Mavericks (10.9), Raid 0

Posted on Oct 24, 2013 3:15 AM

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Q: Mybook studio raid 0, empty after installing Mavericks

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  • by anothertime,

    anothertime anothertime Nov 2, 2013 4:31 AM in response to hexdiy
    Level 1 (0 points)
    Nov 2, 2013 4:31 AM in response to hexdiy

    Correct me if I'm wrong but I never signed up for an alpha testing phase. Like everyone else here, I downloaded a GM version of an OS that is failing to do some of the most basic things: External monitor support & data integrity

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 4:47 AM in response to xboxtreme
    Level 1 (0 points)
    Nov 2, 2013 4:47 AM in response to xboxtreme

    Seagate 3tb also empty after installing mavericks - apple also removed my post regarding the matter stating -"because it contained off-topic or non-technical posts."

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 4:50 AM in response to AKabas
    Level 1 (0 points)
    Nov 2, 2013 4:50 AM in response to AKabas

    Disk warrior hasn't worked - I'm going through all the recovery programs, 1 by 1

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 4:53 AM in response to PlotinusVeritas
    Level 1 (0 points)
    Nov 2, 2013 4:53 AM in response to PlotinusVeritas

    No peace - same thing is happening to seagate drives

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 4:57 AM in response to spagoop
    Level 1 (0 points)
    Nov 2, 2013 4:57 AM in response to spagoop

    It's happening on many different brands, not just wd raid

  • by Drew Reece,

    Drew Reece Drew Reece Nov 2, 2013 4:57 AM in response to anothertime
    Level 5 (7,490 points)
    Notebooks
    Nov 2, 2013 4:57 AM in response to anothertime

    anothertime,

    You are right, but hexdiy also has a point, caution is a virtue. Installing the first release of any OS is something not to be taken lightly, especially when there has been little time for other users to report major issues like this.

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 5:01 AM in response to jackrmhardy
    Level 1 (0 points)
    Nov 2, 2013 5:01 AM in response to jackrmhardy

    Exactly the same thing has happened to my 3 tb seagate

     

    6 years of music gone

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 5:10 AM in response to mrmacbob
    Level 1 (0 points)
    Nov 2, 2013 5:10 AM in response to mrmacbob

    Stop using it in the mavericks machine - u will lose ur data like the rest of us

  • by anothertime,

    anothertime anothertime Nov 2, 2013 5:58 AM in response to Drew Reece
    Level 1 (0 points)
    Nov 2, 2013 5:58 AM in response to Drew Reece

    I understand new features having a glitch or two, stuff you can work around with a few tweaks here and there, losing data is not acceptable since the only variable here is the OS.

     

    As far as I can tell we have the following options here:

     

    People who have lost data:

    - Wait for HDD manufacturer and Apple to provide a mechanism to recover data (if possible)

    - Do the data recovery yourselves using 3rd party apps / tools.

     

    People who haven't lost data:

    - Create a backup on a different machine and stick with Mavericks until disk failure/patch is released

    - Revert back to a previuos OS

     

    Can anyone confirm if the affected drives have any HW malfunction after the incident?

  • by LinFamily,

    LinFamily LinFamily Nov 2, 2013 7:57 AM in response to LinFamily
    Level 1 (4 points)
    iCloud
    Nov 2, 2013 7:57 AM in response to LinFamily

    I have been in communication with LaCie. I guess their bottom line is that this is not their problem, for various reasons. Here is their last communication with me:

     

    "

    The Firewire daisy chaining configuration is as follows.

    • All should be FireWire connections.
    • No hybrid connections as it wouldn't work, adapters or converters are not guaranteed to work even though they might have support for daisy chaining.
    • Better to chain up to 4 drives for a reliable daisy chaining configuration even though the real maximum chaining limit is 63 drives.
    • If you face any issues with daisy chaining then the specific drive/drives should be tested by connecting directly to a computer via FireWire for testing, different connection ports and cables should be tested as well.

    As for the LaCie desktop manager, it can be u-installed completely using the preferences button found in it's own menu. And yes it's recommended to turn the drives off when shutting down your computer.

     

    Please note that OSX 10.9 has produced lots of  hardware and software compatibility issues so the issue might be related to the operating system as well. If the issue is related to the used adapter or operating system then it's advise to connect Apple support regarding the matter as they should be able to provide you with the most accurate support related to OSX 10.9 and the mentioned Thunderbolt/FW adapter.

    "

  • by Dimas Fernandez Gorostarzu,

    Dimas Fernandez Gorostarzu Dimas Fernandez Gorostarzu Nov 2, 2013 12:02 PM in response to xboxtreme
    Level 1 (15 points)
    Nov 2, 2013 12:02 PM in response to xboxtreme

    Joining the club. 2TB WD MyBook gone with the wind. 6 years of images, videos and music. Thanks to Western Digital and Apple, thank you very much.

  • by Wizznl,

    Wizznl Wizznl Nov 2, 2013 12:35 PM in response to xboxtreme
    Level 1 (0 points)
    Nov 2, 2013 12:35 PM in response to xboxtreme

    Again a new member. 3TB WD My Book lost all data music movies etc. Thanks to all the test teams at WD you're work is dearly appreciated and to the people at Apple for not carring enough to check their systems capability not to mess up external drives.

  • by kierant@cogs,

    kierant@cogs kierant@cogs Nov 2, 2013 3:08 PM in response to xboxtreme
    Level 1 (0 points)
    Nov 2, 2013 3:08 PM in response to xboxtreme

    It's just struck me too. WD My Book Studio II, configured RAID 0.

     

    One interesting new bit of detail in this example -- I had the drive daisy-chained through a Seagate non-RAID external drive on FireWire 400 due to using a MacBook with only 400 capability (then an 800 cable to the My Book). All was well for a week under Mavericks.

     

    It was only tonight that I first connected the My Book alone, that I had the problem. The custom icon appeared momentarily, followed by the generic FireWire disc icon, and a blank disc. The Seagate drive remains okay.

  • by dno_au,

    dno_au dno_au Nov 2, 2013 5:13 PM in response to xboxtreme
    Level 1 (0 points)
    Nov 2, 2013 5:13 PM in response to xboxtreme

    Same Issue - WD My Book Studio II in RAID 1, connected by Firewire 800, upgraded to Mavericks last weekend. During the week I firstly noticed the drive as empty and an extra EFI drive show up. Now it's just empty...

     

    The entire point of have this as RAID 1 was that it was suppose to be redundent, so I was less worried about how it was backed up.1Tb of pictures, music and home movies - GONE! Very unhappy!

  • by hexdiy,

    hexdiy hexdiy Nov 2, 2013 5:24 PM in response to kierant@cogs
    Level 1 (60 points)
    Nov 2, 2013 5:24 PM in response to kierant@cogs

    Very valuable info, kierant@cogs. With a shrewd but rare and functional connection setup/ workaround, too.

    It was only tonight that I first connected the My Book alone

    On a different, FW 800 capable Mac then, I assume? Lets keep the i s dotted in this case, it is too important. Which Macs, which specific external drives in both cases if so?

    Anyhow, why do I inquire? If what you tell us is valid, which I believe it is, the root of the issue in this thread may well lie in either FW 800 implementation in Mavericks ( maybe in combination with the use of Raid 0 devices), or some specific Sata to FW bridge/ chipset instead of/ in combination with ( remnants of) WD software.

    I know, still too many variables just now... 

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