@frelion
No, it does it again. It worked for 3-4 days and then started to crash again.
And that is my problem. It's not the 4-5 seconds I am going to lose if they make a workaround like this. They have the option to come up with a workaround instead of a fix. These are different things for me. I bought Macbook so I could do my work without worrying about things like that. A workaround is likely to fail in the future. Say, you made a change in the options etc and there it goes, crashing again.
My old desktop was a monster and it took it 10 seconds to wake. But I was not expecting it to wake up instantly. That was how it was supposed to work. A Macbook, is supposed to wake up immediately. I know that, because it normally wakes up immediately.
Like I said, 5-6 seconds don't matter, I lost hours of work because of this crash. You work, you are concentrated and you forget to save. Then it crashes and puts you back where you are.
I bought this product, because I thought Apple delivers what it promises. And in case it did not deliver it in the first place, it is quick to fix the problem. That was my thought. But we all can see that this is not the case here.
They offer me workarounds, like not putting it to sleep, or not touching it if it is trying to sleep etc. But I did not pay for it to be alert all the time. Every time I am talking to a new Apple support guy, that's their first option. I learnt that, and if they ask me if I am near the computer, I say "I'm not gonna disable sleep, because that's not how it should work, I paid for a reliable machine with good battery life."
And sometimes they lectured me about the importance of frequently saving my work. I was a happy Windows user and it was my habit to save my work every 2-3 minutes. Nobody saves his work more than a Windows user. That was why I escaped from Windows to Mac OS. But everything I escaped, is here.
So, what I am trying to say is that, a workaround is a temporary solution. It can crash any time. A fix, however, is the solution: It won't crash anymore because of the solved issue. You know that.
What happened to "It simply works." or "It just works."? Mine does not. That is my frustration, that is my problem.
I simply want my device that I paid for to work as it should. It shouldn't have any conditions to work. Obviously I don't expect it to type stuff for me, read my mind, keep working even when the battery is dead or automatically open its lid and say hello when I wake up.
This is like being able to call someone with your phone ONLY if you stare at the screen for 5 seconds to make the call. Or being able to sleep in your bed only if you turn 360 degrees in the bed.
Please tell me if there is anything absurd about what I want.
I would feel bad if you thought this message is towards you, it is not. I have been flooding this thread for a while, all are similar posts. It is not directed to anyone, it is not to the Apple guys who I talked to. It is just put out there.
I know there are people who loves Apple so much that even a lousy workaround would make them happy, I also know there are people who hates Apple so much that even a 3rd party app crashes the computer they will flame Apple. I am neither of these.
I am certain that if this does not end in a way that satisfies me, I'll sell this one even if I lose big money doing that and will get some other computer and be done with Apple. Would I get another Apple device if I get a refund or somehow this is fixed? I am not sure.
Rant is over. Thanks to those who could make it to here 🙂 I'm hoping I don't get angrier than I am now and this is my last rant 🙂 I apologize for your precious time.
