8 Replies Latest reply: Mar 6, 2014 8:07 PM by MananMirza
vbcoach72 Level 1 Level 1 (0 points)

So I had no problems with my iPhone UNTIL I did the iOS7.03 update.  Now several of my apps will not open correctly. They start to open up, but then they shrink on the screen or become extremely distorted.  I tried deleting one of the apps affected and reinstalling it, no luck. Tried to restore my settings, no luck (other than now I have to go through and reset all my preferences AGAIN!). And it's only certain apps.  I see in all of the release notes that it was suppose to fix problems people were having with apps but what if I wasn't HAVING those problems?!?!

 

Any thoughts or other ideas?  Screen shots provided...

IMG_4485[1].PNG  IMG_4484[1].PNGIMG_4486[1].PNG


iPhone 4S, iOS 7.0.3
  • Kilgore-Trout Level 7 Level 7 (27,920 points)

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.

     

    But it may be a case of the vendors having not yet updated the apps for iOS 7.

  • vbcoach72 Level 1 Level 1 (0 points)

    Tried that.  Nada.

     

    But if the vendors didn't update their apps, wouldn't everyone be having problems with them? My husband and I have the same type of phone and he's not having the issues I am after the update...

  • Kilgore-Trout Level 7 Level 7 (27,920 points)

    Under those circumstances, you might want to consdier:

  • Demo Level 10 Level 10 (83,745 points)

    I would follow JamesWard4's suggestion about restoring the phone. It is more work than resetting all settings ....and yes I have reset all settings and restored my phone and my iPad. If that doesn't work for you, then make the appointment at the Apple Store and you will at least have done as much troubleshooting on your own that you could possibly do and you can share that information with the techs at the Genius Bar.

  • SergZak Level 5 Level 5 (5,195 points)

    And after all is said and done, you may very well need to restore the device as new and start from the beginning again, especially if the glitch is contained in your previous backup. Restoring from that backup (if it contains the glitch) will also restore the glitch. This is the reason for possibly restoring as new.

     

    Make note of all your Settings (write them all down, preferably using a PC/notepad type program), backup all your music & apps and any other important information you will lose by restoring as new. As far as text messages go, you may not be able to back those up manually (I believe you can but you'd need to purchase additional software for the PC/Mac) and will likely lose them.

  • emilybrennan1992 Level 1 Level 1 (0 points)

    has this problem been solved because i'm having the same issue?

  • Kilgore-Trout Level 7 Level 7 (27,920 points)

    Have you followed any of the recommended troubleshooting procedures?

  • MananMirza Level 1 Level 1 (0 points)

    I updated yesterday my iPhone 4S to iOS 7.0.6 from iOS 7.0.4 and i am having this issue. I am not able to use Facebook, Facebook page manager and couple of other apps which were perfectly running on previous iOS7.0.4.  I tried reset but it didn't help. I also encountered this issue when i updated to iOS 7.0 and multiple apps were not running due to this shrink screen issue. But when i updated to iOS 7.0.4 the issue was resolved and all apps were fine but now again problem in iOS 7.0.6. Any one have a solid solution apart from going to Apple Store coz i don't have this in Pakistan nearby...... Hoping for solution .....