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All replies
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Helpful answers
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Nov 15, 2014 9:07 PM in response to tk007bby gail from maine,Try signing into the App Store, click on your Account, and at the bottom of the screen click on "Reset" next to "Reset All Warnings for Buying and Downloading".
Cheers,
GB
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Nov 16, 2014 8:38 AM in response to mralph72by tk007b,Thanks MRalph72
Sounds very similar, but when I go into the App Store, it's just tells me that my ID is incorrect, it does not populate the Apple ID, so I have no idea what was first used. However, I'm the only person ever to use it
I am hoping that Dah•veed may be able to shed some light ?
Protecting software from duplication/piracy is one thing, but it should impact the owner of the original device and media. I hope Apple can find a suitable solution for those in our predicament.
Cheers
TK
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Nov 16, 2014 8:40 AM in response to gail from maineby tk007b,Tried it ...
The computer said "No"
Oh well, thanks for the suggestion .. was worth a try !
Cheers
TK
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Nov 17, 2014 5:25 AM in response to tk007bby tk007b,Silly question .. but worth a stab ..
If I wiped my HDD on my mac mini and re-installed the OS and then installed the ilife'11 apps (both from original disks) would they then associate with my Apple id ?
????
Thanks
TK
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Nov 17, 2014 8:21 AM in response to tk007bby Dah•veed,No, because they are not the Mac App Store versions if they are on a Retail or a Restore disk.
But if you did not reinstall those old versions to confuse the MAS, you may then be able to upgrade the OS and buy the current versions.
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Nov 17, 2014 11:20 AM in response to Dah•veedby tk007b,Thank you Dah•veed
I think they all worked except iphoto and iMovie (well so far anyway)
iPhoto is free, so I deleted all traces of it and installed from the App Store and that is now fine.
iMovie, is just over £10 and I hoped that as I had it on an original disk, that I would be able to get the upgrades free.
At the end of the day is not a huge amount of money, but I am slightly miffed that what I thought was free, was until I upgraded to Yosemite when it was no longer free. This just feels and seems totally wrong and like some others I am starting to get disillusioned by the direction Apple are going in and the lack of that something special that only Steve Jobs (rip) knew how to create.
I just wanted to get to the bottom of who's ID they were set up with but now realise that it might be a misleading message from the App Store.
In my head, that message should read, "You've got a retail copy mate, so you have to cough up some dough if you want to carry on having updates"
That would have made more sense (well to me anyway !)
;-)
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Nov 21, 2014 4:21 PM in response to tk007bby tk007b,Well would you believe it ???!!!!
Updated to 10.10.1 and guess what, my iMovie apps updates !
Looks like it was a bug with 10.10.0 after all !
Very confused / mislead by some of the comments. However, at least it's worked :-D
.. Almost paid a tenner unnecessarily too !
Phew !
TK
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Nov 22, 2014 3:23 AM in response to tk007bby mralph72,Bingo, me too. Pages wouldn't update half an hour ago (I was about to drag my daughter out of bed). Updated to 10.10.1 and now there's no problem.
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Dec 31, 2014 7:23 AM in response to Dah•veedby hellums,I also work in IT, and have the same problem. We're wanting to repurpose a Mac Mini that was used in a library as a normal user machine. But it is still "sticky" to the old ID. Dahveed, you can spin it however you want and say that it's correct, when what you mean is it's accurate. Bottom line, as many have said, this is an asinine model. It is one of the plethora and plenty of reasons why Apple products do not enjoy much success in corporate and enterprise environments. If you worked for me with that attitude--wait, you wouldn't work for me with that attitude...
It's crazy having to add a credit card, change the personal information, make a purchase, then change it all back on an iPad just to add an app for a customer in a corporate setting. Yes, I understand that we could hire an Apple certified specialist, provide him a Mac server to control the individual Mac workstations deployed to each campus in order to manage Apple Configurator and the rather complicated enterprise licensing model it supports. Or, I could just buy another company's products, as you say. Guess what? That's what we do. That's why we're trying to repurpose the Mac Mini, because it turned out to be a waste of money as a dedicated Apple Configurator machine. Yawn...
Apple needs to listen to people like us, instead of having people like you try to tell us that we're wrong and just aren't looking at this correctly. It's the other way around, Apple isn't looking at it correctly. But if it's one thing Macheads have instilled in them is that Jobs attitude that Macheads are NEVER wrong, by definition. There's the Apple way, and the wrong way. Fine, be satisfied with skirting the fringe of the corporate and higher education market. Make it hard for us to deploy your products, and make it sticky for us to explain why deploying Apple products and their convoluted and proprietary licensing and maintenance model is all but unsustainable in an enterprise setting.
Sad. That doesn't mean I'm down on Apple products. I just remain intensely aware of their limitations in business and IT. They are fine computing devices for individuals, period. They clearly aspire to be nothing else, or at least aren't allowed to be by the "powers" that be.
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Dec 31, 2014 10:30 AM in response to hellumsby Dah•veed,Based on your job vs my job and your salary vs mine, you would more likely work for me, except, OH, wait, I wouldn't hire a short sighted peckerwood like you to even get my morning coffee. You see, I work placing millions of pesos worth of Mac systems in corporations that function perfectly, because my clients aren't constantly trying to buck the system, which works fine.
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Dec 31, 2014 10:35 AM in response to hellumsby gail from maine,Not sure what you mean by:
hellums wrote:
It's crazy having to add a credit card, change the personal information, make a purchase, then change it all back on an iPad just to add an app for a customer in a corporate setting. Yes, I understand that we could hire an Apple certified specialist, provide him a Mac server to control the individual Mac workstations deployed to each campus in order to manage Apple Configurator and the rather complicated enterprise licensing model it supports. Or, I could just buy another company's products, as you say. Guess what? That's what we do. That's why we're trying to repurpose the Mac Mini, because it turned out to be a waste of money as a dedicated Apple Configurator machine. Yawn...
What is the issue with adding an App on the iPad? Why would you have to change the personal information? Why would you have to add a credit card? What is it that you are describing that you are attempting to do? Add an App for a customer in a corporate setting? Sorry - don't have a clue what you mean by that.
Also not sure what you are indicating when you say that Apple is "skirting" the Higher Education arena. The corporate world may not use Macs, but the Education world is pretty much what made Macs.
GB
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Dec 31, 2014 10:38 AM in response to Dah•veedby hellums,As expected, and in your original answers and diatribes, hardly worth any reply at all.
That being said, the difference is I have a real position, real salary, and am not a legend in my own mind that spends all his time posting on Apple sites. If you were a real CEO of a real company, you wouldn't talk the way you do, or act the way you do. You sure as well wouldn't have time to become a self-made Apple guru on the Interwebs. Most likely you work at a "genius" bar somewhere, and actually drank the Koolaid they fed you to keep you from crying, hoping you don't wet yourself... -
Dec 31, 2014 10:44 AM in response to gail from maineby hellums,Well see, it's like this. As a department head, I have a credit card. Since I can't use an iTunes gift card to pay for an app someone with an iPad needs, they have to pay for it somehow. I don't use PayPal, so that leaves a credit card. And the credit card information has to match the user information generally. So to buy them a $5 app, I have to change the default/generic user information to my information, associate it with a credit card, make the purchase, then back everything back out. I don't want my name and credit card-related information left in a user's machine. That's why the purchasing/installation model *****, and why everyone on this thread tries to get that through a few devout Machead heads. By the way, I have a MacBook, Mac Mini, two iPads, and an iPhone. But that doesn't mean I am a Koolaid-drinking zealot and definitely not an apologist. The amount of infrastructure and support resources needed to manage even the smallest amount of enterprise licensing and administration of iPads in a mid-market enterprise is simply not worth the effort or cost, especially given the attitude these type of "support" people provide.
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Dec 31, 2014 10:50 AM in response to hellumsby Dah•veed,especially given the attitude these type of "support" people provide.
There aren't any support people here. The Apple Support Communities is a user to user support forum, provided by Apple. Apple isn't here. Apple doesn't answer questions here.