churchj7

Q: Installed Mavericks and now my system partition needs repair

Hi All,

 

I upgraded to Mavericks yesterday, but after the install my MBP's performance/responsiveness was substantially degraded.

 

Today (after reading posts from users experiencing similar issues on the forum) I ran disk utility. After verifying the disk, the utility told me there was a problem with my system partition, and that I would need to run disk utility from recovery mode (cmd + r).

 

I did so, and when I verify the disk from recovery it returns: "The partition map needs to be repaired because there's a problem with the EFI system partition's file system". When I attempt to repair the partition, I receive an alert that: "Live file system repair is not supported".

 

Now I can't even boot into the log-in page, and the only area I can access (aside from the blank grey screen with a picture of a folder on it) is the recovery mode. I would really like to avoid re-installing Lion from recovery mode and losing all my programs, settings, etc. Any advice would be much appreciated.

 

Thanks in advance.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 24, 2013 9:42 AM

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Q: Installed Mavericks and now my system partition needs repair

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  • by Maikol2013,

    Maikol2013 Maikol2013 Oct 31, 2013 3:36 PM in response to churchj7
    Level 1 (0 points)
    Oct 31, 2013 3:36 PM in response to churchj7

    I hope apple comes up with a way to fix this without us loosing information!!!!!!!!!!!

  • by thierrydehove,

    thierrydehove thierrydehove Oct 31, 2013 3:38 PM in response to thierrydehove
    Level 1 (0 points)
    Oct 31, 2013 3:38 PM in response to thierrydehove

    see what I got this morning, shame to WD

     

     

    Dear WD Registered Customer,

    As a valued WD customer we want to make you aware of new reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9). WD is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications. Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications before updating to OS X Mavericks (10.9), or delay upgrading. If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer.

    The WD Drive Manager, WD Raid Manager, and WD SmartWare software applications are not new and have been available from WD for many years, however solely as a precaution WD has removed these applications from our website as we investigate this issue. .

    Sincerely,
    Western Digital

  • by IronManShredder,

    IronManShredder IronManShredder Nov 1, 2013 12:32 AM in response to churchj7
    Level 1 (0 points)
    Nov 1, 2013 12:32 AM in response to churchj7

    I have the same error ""The partition map needs to be repaired because there's a problem with the EFI system partition's file system". When I attempt to repair the partition, I receive an alert that: "Live file system repair is not supported"."

     

    I had a failed Bootcamp install, so I had to remove the bootcamp partition.  I made the mistake of TRYING to remove the partion in Recovery & Disk Utility.  I have done this dozens of time before using Moutain Lion, but this time (Mavericks) it failed. 

     

    I am (shockingly) still able to boot into windows, and was able to use Boot Camp Assistant to install a clean Windows 7.  However, I STILL HAVE the "EFI" error. 

     

    Will I have to totally re-format my drive, and start ALL OVER fear both my Mavericks install, and my Windows 7 Install?  THAT will not be fun. Even with a Time Machine backup.  And, after reading other posts, I fear that if I try to reformat my drive, it will become unsable. 

     

    This is on a 1TB SSD, in a Late 2013 MacBookPro Retina.  So, I can't take the drive out and mount in another (non Mavericks) computer. 

  • by cellar67,

    cellar67 cellar67 Nov 1, 2013 4:50 AM in response to thierrydehove
    Level 1 (0 points)
    Nov 1, 2013 4:50 AM in response to thierrydehove

    The issue isn't specific to Western Digital.  In my case, the affected storage device was a Seagate Barracuda, and no user-space storage management applications were involved.

     

    It's interesting to note that the issue occurs with both HDD and SSD.  This is a pretty strong suggestion that the problem is at the OS level, not the hardware level.

  • by Woo,

    Woo Woo Nov 1, 2013 6:33 AM in response to churchj7
    Level 2 (200 points)
    Nov 1, 2013 6:33 AM in response to churchj7

    Yup, installed 10.9 on a 2008 3,1 17" MBP, in three days wouldn't wake up from sleep. Booted up in single user mode, ran applejack, no joy. Had to restore from time machine ext hd.  Now another three days has passed and now almost complete system freeze.  Only cursor is responsive.  Had console open, nothing but "kernel : disk0: I/O error", whole window full.  But last line before freeze, "syslogd,[19] unable to quarantine: 5".  Dock is frozen with me trying to quit Firefox 25. Time to SMC reset or applejack.  Ok SMC reset, rebooting forever.....still waiting...fans blasting at full.....still waiting......dang it, no hd! Again!  Don't think it's the seagate hybrid drive.  Trying applejack in single user mode...no joy, keep getti circle with line thru it

    Recovery time, again. :-(

    Posted from iPad mini, since MBP is in deep sheet.

  • by Woo,

    Woo Woo Nov 1, 2013 6:38 AM in response to Woo
    Level 2 (200 points)
    Nov 1, 2013 6:38 AM in response to Woo

    Oh yeah, disk utility says "invalid content in journal". Trying to repair disk...again, disk utility can't repair disk, restore your backed up files". Ouch.  Blah, should've waited for 10.9.9.

  • by ishouldknow,

    ishouldknow ishouldknow Nov 2, 2013 6:53 PM in response to churchj7
    Level 1 (0 points)
    Nov 2, 2013 6:53 PM in response to churchj7

    Same here. Nothing works anymore. No help from SMC, PRAM or safe boot.

     

    Before the crash the system became very sluggish. Files started to be missing and it seems that Mavericks started to "destory" itself. Documents, Apps, images, etc. All started to delete itself.

     

    Many people reported a similar "self-deletion" with external harddrives. Look here:

     

    https://discussions.apple.com/thread/5475136?start=0&tstart=0

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Nov 2, 2013 6:54 PM in response to thierrydehove
    Level 6 (14,806 points)
    Nov 2, 2013 6:54 PM in response to thierrydehove

     

    If you have a RAID setup, data corruption is possible. Exact source determination has not been made yet.

     

    Until there is resolution,... keep all RAID setups unconnected and consider other means for backup, such as simplex USB non-RAID backup.

     

    see here:

    https://discussions.apple.com/message/23493143#23493143

     

    The simple issue currently are that with Mavericks, Thunderbolt and FIrewire drives are not sleeping, ...this perpetual on-time can cause overheating,......as said, keep them unconnected unless in direct use.

     

     

     

    WD is telling its customers to REMOVE WD SOFTWARE especially on WD MyBook

     

    If you hav a WD with WD software, or a WD MyBook,...keep your WD MY BOOK unconnected right now until a resolution unless you have a backup of ALL DATA on your MyBook stored elsewhere

     

    http://community.wd.com/t5/External-Drives-for-Mac/bd-p/passport_mac

     

     

    Bill_S

    Community Manager WESTERN DIGITAL

    External Drives for Mac Experiencing Data Loss with Maverick OS (10/30/13)

    There are reports of Western Digital and other external HDD products experiencing data loss when updating to Apple's OS X Mavericks (10.9).  Western Digital is urgently investigating these reports and the possible connection to the WD Drive Manager, WD Raid Manager and WD SmartWare software applications.

     

    Until the issue is understood and the cause identified, WD strongly urges our customers to uninstall these software applications on their systems before updating to OS X Mavericks (10.9), or delay upgrading.  If you have already upgraded to Mavericks, WD recommends that you remove these applications and restart your computer. WD has removed these software applications from our web site solely as a precaution as we investigate this issue.

     

     

     

    Peace

  • by ishouldknow,

    ishouldknow ishouldknow Nov 2, 2013 7:00 PM in response to PlotinusVeritas
    Level 1 (0 points)
    Nov 2, 2013 7:00 PM in response to PlotinusVeritas

    It has nothing to do with RAID, Thunderbolt or Firewire!!!!

     

    I have an 2.5 internal Western Digital harddrive. So no Western Digital software, no thunderbolt, no USB drive, no RAID, no Firewire ... and yet Mavericks ate up my internal harddrive. It started to remove files until it crashed. No boot possible. Disk Utility says that disk need to be formatted.

  • by PlotinusVeritas,

    PlotinusVeritas PlotinusVeritas Nov 2, 2013 7:08 PM in response to ishouldknow
    Level 6 (14,806 points)
    Nov 2, 2013 7:08 PM in response to ishouldknow

       It has nothing to do with RAID, Thunderbolt or Firewire

     

     

    I didnt post ALL the information in the above, rather on the thread link in the post.

     

     

    Actually it has "almost everything to do with RAID".   

    I never claimed conventional were not affected, however your frustration is misplaced against myself.

     

     

     

    Yes, I know all about this issue more than you realize, so your warning is misdirected.

     

     

     

    Before the crash the system became very sluggish

     

    Actually on your internal HD, there is no indication the occurrence in the thread mentioned has anything to do with your HD crash.

     

    Nobody is reporting ANY HD (external or internal) crash as per this problem, nor any internal HD being wiped, ....yours is merely, by all indication, a mere HD crash.

     

     

     

    Peace.

  • by ishouldknow,

    ishouldknow ishouldknow Nov 2, 2013 7:05 PM in response to PlotinusVeritas
    Level 1 (0 points)
    Nov 2, 2013 7:05 PM in response to PlotinusVeritas

    ok

  • by IronManShredder,

    IronManShredder IronManShredder Nov 2, 2013 8:07 PM in response to IronManShredder
    Level 1 (0 points)
    Nov 2, 2013 8:07 PM in response to IronManShredder

    Sharing "the rest of my story" in case others face something similar. 

     

    After my "EFI" error, I tried to change the size of my mac hard drive in Disk Utility (as always, booted from Recovery".   It destroyed by Bootcamp partition, and my Mac partition.  SO.....I tried to reformat and fully re-partition the drive.  That failed.  Apple support asked me to do a clean install (from online) of Mavericks, which I did. OS did install, but I still get the EFI error, and can still not chang my parition (without again destroying the contents).  SMC, PRAM did nothing.


    Apple is sending me a new computer.  They think it is related to my 1TB SSD drive in my Late 2013 Retina MacBook Pro 15".  So...this problem will become Apples problem. 

     

    I must say, Apple has the best customer service techs in the business ! !  (I had an unrelated call to Microsoft this week, and they proved to me why they are suffering as a company.  My 5-year-old niece knows more about computers, and speaks better english, than Microsoft tech's do!)

     

    I would suggest ONLY using Boot Camp Assistant, and NOT changning your own partition size until patches are released to address this issue with the 1TB SSD drive.

  • by troutmouth,

    troutmouth troutmouth Nov 2, 2013 10:33 PM in response to churchj7
    Level 1 (0 points)
    Nov 2, 2013 10:33 PM in response to churchj7
  • by Woo,

    Woo Woo Nov 3, 2013 1:36 AM in response to churchj7
    Level 2 (200 points)
    Nov 3, 2013 1:36 AM in response to churchj7

    Update... Had to dump hd, nothing got it to work, I/O error so bad nothing can reset/access/erase the hd.

    Luckily I had another empty hd to restore to. Now I'm back on track, one hard drive short though.  Can't wait for 10.9.1, if that one doesn't destroy my hd.  Journaling failed, as worse as the 10.4.8 prebinding prob.  sheesh, I thought only NTFS/FAT32 had these probs.  :-o

  • by Pascal Lessard,

    Pascal Lessard Pascal Lessard Nov 3, 2013 9:01 AM in response to churchj7
    Level 1 (0 points)
    Nov 3, 2013 9:01 AM in response to churchj7

    Indeed, it has nothing to do with RAID or Firewire, because my hard drive wasn't in a raid or a FireWire drive and it just happened to me, out of the blue.

     

    All was going fine, suddenly my computer made a loud buzzing sound, and froze. I had to force an extinction. I rebooted in Recovery mode as I always do after a major problem like this, only to be faced with this message... hence my presence here (using another computer)

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