osx Mavericks can't save scanned documents with hp scanjet

I have the same issue with my HP Scanjet 6310.

I'm having the same issue above on my HP Scanjet G4050. Also, if I try to print the document to my HP Color Laser Jet CP1518ni all that prints is a full page of black and grey horizontal lines about 1/8" wide. I tried the same scanner on the virtual machine on my iMac and the document printed correctly. I hope there will be a fix for this soon.

I have the same issue with my HP Photosmart C4280 all-in-one printer/scanner/copier . I'm using HP Scan version 2.1.3(7). Actually my first scan saved a file, but when I went to look at the file, it was an all-black page with white lines. When I tried again, I would get an error message:" Error. An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only." Trying again and again always yielded the same error.

After my initial post I tried something different with my HP Scanjet G4050 ( this is a flatbed commercial scanner, not an all-in-one). Normally I scan using the software provided with the scanner. I had tried to scan through Preview, but the option to "import from scanner" is greyed out. I also tried to use Image Capture, but my scanner is not shown as a device. Just for the heck of it, I scanned a document using the scan button on the actual scanner. It took quite some time for the scanner to warm up and scan, but the image finally opened in Preview and when I printed it on my HP Color Laser Jet CP1518ni the document printed successfully.

I am using a HP c309a Scanner... and I can't save either since installing OsX

HI, noting similar issues with the Scanjet G2410. Scans will save using the updated software from HP, but only single page scans. Multiple page scans produce the error.

OK, I wasn't sure how to update my post so I am replying to it. I resolved my issue on an HP Scanjet N6310. I downloaded the latest version of the HP Software - HP Scanjet ICA Software for Mac OS X 10.6.8, 10.7 or 10.8 Once I installed it I was able to scan and save photos and documents. No more black pictures with lines through them, no more error msgs saving. Hope this will help others.

Similar problem to everyone else here too.

I have an HP Photosmart B110a Printer, which has since lost the abilitiy to scan since upgrading to Mavericks. It scans a preview fine, but when I attempt to save, all I can save is a picture that is black with lines through it...

Please HP... grant us with a new driver...

Actually after just saying that, I have found a 'just as good' workaround. As it's just the software 'HP Scan' that seems to be the problem, not the driver.

I have started using the in-built Mac programme 'Image Capture' which does just a good a job... if not a little bit better. Finds my scanner and does just a good a job as the HP utility I used to use.

If your scanner is networked, it will be hidden under the 'Shared Devices' heading in the left hand sidebar. Just hover over the header and select 'Show' to reveal the list of devices.

Solves all my problems at the moment - if anyone else finds this helpful!!

Updating my previous reply, the first scan will save using Mavericks and the HP software. If the HP software is clossed and re-opened you can save another scan.

Well, OK, this is not ideal!

Using Image Capture is not an option for me, as the scanner does not show up anywhere - not in finder, Printers and Scanners, Preview, etc. It is only tethered through the HP software. if that problem was oversome, there would a choice of workarounds.

Thanks for the tip. This software works great with a G4050, too, on Mavericks.

I downloaded the software you mentioned and now my HP Scanjet G4050 shows up in Image Capture and I was able to scan a document, open the jpeg image in Preview and print it. Thanks for the great advise. Hopefully HP and Apple will get a fix out soon so everyone won't have to go through all this to scan.

Image Capture solved my problem. Thanks! After installing Mavericks I was unable to save scans on my HP 2610 using HP Scan, despite downloading HP's most up-to-date software. Hope they'll fix this asap.

I have the same issue with HP Photosmart C7280. HP no longer provides updated software for this model. I am looking for a work around.

I have the same problem with a HP 4070.