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outlook issues with mavericks

1639 Views 11 Replies Latest reply: Mar 2, 2014 5:20 AM by David Cowling RSS
poppalocs Level 1 Level 1 (0 points)
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Oct 24, 2013 12:33 PM

Since updating to OS X Mavericks, outlook is acting strange. Emails are being sent and received without issue, but the outlook windows (main, composing, reading, etc.) all resize and move left on the screen so that the entire left-side of the viewing window cannot be seen. If I click and drag the window to the right it immediately resets to the left. The only way to fix this is to quit outlook and reopen, but the fix is temporary as it reverts to its bad behavior within an hour or so (I haven't been able to recreate any specific actions). Oh, and the X - + from the upper-left of the window disappears.


I realize this is probably a Windows issue, but hoping someone here has resolved it and can share the fix.


Appreciate any and all recommendations.

MacBook Pro, Other OS, OS X Mavericks,2.9 GHz i7; 8GB DDR3
  • C F McBlob Level 4 Level 4 (2,705 points)
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    Oct 24, 2013 12:32 PM (in response to poppalocs)

    Have you updated Office to 14.3.8?

  • J-Ro Calculating status...
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    Oct 25, 2013 9:08 AM (in response to poppalocs)


    Ditto! Completed my Mavericks upgrade last night. It was until I was at the office (BYOD Macbook Air) that I encountered the issues.


    It seems to activate when I use quick user swiching to lock (QUS/Login window option selected) my MBA when away from my desk. When I login again the windows are doing the same as you've described. I'd already upgraded to Office 2011 14.3.8 prior to upgrading OSX


    Annoying as I use Outlook for work (not really my PIM of choice!).

  • David Cowling Calculating status...
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    Oct 26, 2013 12:24 AM (in response to poppalocs)

    I've had it with iTunes too. As J-Ro says, it seems to happen only if I leave the machine to sleep from the user login window, and then not every time. If I stay in my user account and let it sleep from there, it seems OK.

  • Thomas Tubbiola Calculating status...
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    Oct 31, 2013 5:59 PM (in response to poppalocs)

    Having the same issue with Outlook after disconnecting my Thunderbolt display.

  • J-Ro Level 1 Level 1 (75 points)
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    Nov 4, 2013 10:21 AM (in response to David Cowling)

    Sorry not updating sooner...


    poppalocs - I tried changing the resolution setting as you did, but to no avail.


    As with with David Cowling; I've found that if I put my Mac to sleep (I have my setting so that I have to unlock from sleep as I use this at work), then wake it, log-in, the windows reatin their sizing etc.



    The issue seems to be only when locking the Mac to the Login Window.

  • Captain Zag Calculating status...
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    Nov 21, 2013 6:55 AM (in response to poppalocs)

    The poppalocs fix seems to work for me too:


    I think I may have fixed the issue by going to system preferences>displays> and clicking on Resolution: "scaled," and then back to "best for display."


    Hopefully microsoft or apple will fix this soon!

  • J-Ro Level 1 Level 1 (75 points)
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    Feb 13, 2014 8:30 AM (in response to Captain Zag)

    Finally found a fix for this on another thread. It seems doing a Safe Boot clears some caches the the windows behave as they should!

    Have a look here:

  • David Cowling Level 1 Level 1 (0 points)
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    Mar 2, 2014 5:20 AM (in response to J-Ro)

    Didn't work for me, but the 10.9.2 update seems to have fixed this behaviour. Navigation windows also populate much more quickly (i.e. instantaneously) when adding attachments to messages, etc., which removes another major headache with Outlook and Mavericks.


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