Q: Back to My Mac stopped working
-
by Brian S. Campbell,Oct 24, 2013 12:58 PM
Brian S. Campbell
Oct 24, 2013 12:58 PM
in response to Brian S. Campbell
Level 1
(81 points)
WirelessI should add that I'm using the method I outlined in this thread to allow ARD to work with dynamic IP addresses. It's worked very well for me under OS X 10.8.5/ARD 3.6.2
-
Oct 24, 2013 7:25 PMby GFGebhardt,I'm having the same problem using 2 Macs, both updated to Mavericks. They worked fine before the upgrade, now I can't get to either one from the other (i.e., can't get to the home from work, or to the work from home). I really hope that the concept of "user friendliness" precludes the need to configure routers! The point of using a Mac is that this is supposed to just work, not require a computer science degree.
-
Oct 24, 2013 7:30 PMby Demariners,Refer to this. Again you have to set up a router if it is not Apple for this to work. That's what fixed my issue.http://support.apple.com/kb/HT4907
-
Oct 25, 2013 9:39 AMby GFGebhardt,Back to My Mac is working again - from both computers!
Oddly, all I did was deactivate the BTTM option under iCloud Preference Pane in System Preferences and then reactivated it. Then, voilà! It worked! When I got to work today, I initially tried to get back to my home Mac and it still didn't work. Then I did the same thing - deactivate and reactivate Back to My Mac - and now it works again on my work Mac. I realize this solution seems rediculously simple, but it worked:-)
-
Oct 26, 2013 7:45 AMby Brian S. Campbell,I do think the issue is specific to iCloud and Back to My Mac services. In the Terminal if you select "New Remote Connection..." from the Shell menu and select a service, say Secure Shell (ssh), then select a computer, you'll notice the URL is a Back to My Mac (btmm) account url. I'm not able to connect to other services via that URL but, if I just use the IP address, it works as expected.
-
by Brian S. Campbell,Oct 27, 2013 10:35 AM
Brian S. Campbell
Oct 27, 2013 10:35 AM
in response to Brian S. Campbell
Level 1
(81 points)
Wireless
FYI, it seems some people are having luck by disabling their firewall (bad solution, i know) but it indicates a possible bug in the firewall itself, rather than BTMM...
-
Oct 31, 2013 1:17 AMby paul_nyrup,I also used to use "Back to my Mac" all the time, it always worked with the previous OS X. Since upgrading both machines to Mavericks it stopped worked (almost). I quite often get "Connection failed", only managed to connect twice in these past three days (of about 100 attempts).
Ps.: Someone mentioned "BTTM option under iCloud Preference Pane in System Preferences", but I can't seem to find this?? (so couldn't even try this suggestion)
-
Nov 6, 2013 7:59 PMby Treyberto,So it does seem related to firewall being on. Despite the fact that Screen Sharing is already setup to allow incoming connections, it's definitely blocking BTMM. I turned off my firewall, then was able to connect using BTMM. Once connected from the remote computer, I turned my firewall back on and was able to continue using screen sharing. I disconnected and tried to reconnect with the firewall on and got the same "unable to connect to [hostname] message. Firewall bug?
-
Nov 6, 2013 10:41 PMby John Galt,Treyberto wrote:
... Firewall bug?
Anything is possible but if the Macs you are attempting to access are behind a router used by people you trust, there is no need to use the OS X firewall. Unless you are using your Mac on a public Wi-Fi network (for example) there is no reason to enable it. Leaving it off will simplify troubleshooting.
I have never used the OS X firewall, and the problem described by Brian S. Campbell still exists.
