IPOD causes a power surge on every port on the computer

Question

IPOD causes a power surge on every port on the computer

My ipod died and was replaced with a new 40GB model. Now, it causes a power surge everytime I attach it to a port. Of course, Dell says its a problem with the ipod. I don't know what to do? Has anyone had this problem? How was it solved?

40GB click wheel, Windows 98

Posted on Jul 5, 2006 4:05 AM

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Answer 1

Top-ranking reply

Karen Madison Author

Level 1

9 points

Jul 6, 2006 2:34 PM in response to Chris CA

I tried hooking the ipod to a laptop in my home and i received the same error message. I exchanged the ipod at the apple store, and as we speak, it is updating as I type. I appears that there was something wrong with the ipod. Thanks for all of your suggestions.

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Answer 2

dwb

Level 7

33,256 points

Jul 5, 2006 2:46 PM in response to Karen Madison

That's what I figured but I wanted to be sure. The iPod charges while it is connected to the USB port. The ports of many notebook computers and most unpowered hubs supply less power than the iPod requires - hence the message. You'll need to get a powered USB hub (one that has its own power supply). They can be found at Radio Shack, as well as just about any place that sells consumer electronics for as little as $15.

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Answer 3

Chris CA

Level 10

82,513 points

Jul 5, 2006 3:18 PM in response to Karen Madison

Have you tried it with disconnecting everything else from the USB ports (including any hubs) on the computer?

Connect iPod directly to the computer port.
The iPod does not draw the power unless it is available.

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Answer 4

dwb

Level 7

33,256 points

Jul 5, 2006 6:44 AM in response to Karen Madison

What do you mean it causes a power surge? Does the computer freeze? Do you get an error message something along the lines that there's not enough power for the device?

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Answer 5

Jul 5, 2006 2:29 PM in response to dwb

Please let me clarify-power surge on hub port. a usb device has exceeded the power limit of its hub port. That is the message I am receiving.

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