You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mavericks - power use / service battery

Has anyone seen their power use increase dramatically (or their service battery warning come on) after upgrading to Mavericks?

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9)

Posted on Oct 24, 2013 2:21 PM

Reply
431 replies

Nov 25, 2013 7:43 PM in response to Ben Thomas2

Having a "service battery" message after upgrade to Mavericks. This already happened to me when I upgraded my other laptop from Leopard to Snow Leopard. Everyone at apple store was saying this is just a coincidence. I bought a new battery. But after my friend having similar issue downgraded back to Leopard his battery life got back to normal. I returned to the apple store and told them it couldn't be a hardware issue. They replaced my faulty battery the same day for free even out of warranty.


Today I was told I need to purchase a new battery. Story repeats... Feedback sent to apple. Dissapointed.

Nov 26, 2013 8:13 PM in response to BFOSSEN

I'm also having a "service battery" message after upgrade to Mavericks.


I've been monitoring my battery through Coconut Battery and after i installed Mavericks i had 67% of max. capacity. Now, 9 days later, I'm having only 58%. Before that, I had more than 80%.


And another bad thing is that now the battery never lasts until 0%, sometimes it turns off at 10% 😟


Before installing Mavericks my battery was ok, my Mac is Early 2011 and has only 877 cycles so far. Very dissapointed!

Nov 27, 2013 9:22 AM in response to BFOSSEN

Just to add my 2 cents...Macbook pro 15" late 2011...I was getting around 2-1/2 hrs of battery life prior to Mavericks (not great to start but I digress) and now I'm lucky to get around a little over an hour. Coconut battery says my capacity is down to 62% and I only have 475 cycles on the battery. Already filled out the feedback form. Just waiting for a fix...fingers crossed...Sigh.

Nov 29, 2013 5:39 PM in response to Monster809

I tried to downgrade back to the original Lion OS that was installed at the moment of purchase. It didn't help, still Service Battery message shows up, so I returned back to Mavericks with time machine.

Well, I ordered a new RMBP today (wanted to upgrade for a long time) and got $150 black friday gift card. It will be enough to replace the battery and keep my MBA 🙂


Does anyone have experience getting the battery replaced out of warranty? I did it once as I posted earlier, genius guys were very helpful ("70% of capacity with under 300 cycles is a defective battery" they said for my 2 year old MBP) but now it doesn't work ("Your laptop is 16 months old and we don't care if the battery is 70% under 200 cycles, it's your problem now").

Nov 30, 2013 1:14 PM in response to BFOSSEN

I can't wait for Apple to fix this with a software upgrade so just paid them $129 to replace the battery. My MBP is barely two years old, the battery certainly shouldn't have died this early. And it died hard, dead, bricked. The system wouldn't even acknowledge that a battery was installed.


Hopefully i'll be able to get a refund on my money when Apple finally acknowledge that they're bricking batteries.

Dec 2, 2013 9:22 AM in response to BFOSSEN

Late 2009 MacBook with 241 cycle count. Pre-Mavericks, I would get 4-5 hours of battery life with proper warning before the machine shut down. Post-Mavericks, I get 2-3 hours of battery life and the machine simply powers off (NOT suspends!) because it never seems to see the battery drain coming. Very disappointed, no idea what to do about it.

Mavericks - power use / service battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.