Mavericks - power use / service battery

Same here, guys.

Macbook Pro 15" Mid-2009.

As soon as I upgrade to Mavericks, I got the Service Battery alert.

The battery used to last at least 5 hours, now lasts about 2 hours.

Before Mavericks, Coconut Battery showed 96% of design capacity. Now it's down to 74%!!!!

Load cycles: 398

I'm gonna calibrate the battery right away, but I think Apple should look at this HUGE PROBLEM THEY CREATED FOR US.

Thanks again, Apple.

800MB is insanely high isn't it? Imagine life if you din't have atleast 4GB RAM. Still 25% of RAM!

No background processes that I am running actually. No Antivirus, No cleaners. I dont install any software other than office on my mac.

Removing tweetdeck helped a bit.

btw - I followed your advice to someone else and got the dump - what do you say?

Hardware Information:

MacBook Air (13-inch, Late 2010)

MacBook Air - model: MacBookAir3,2

1 1.86 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 2 days 17:19:54

Disk Information:

APPLE SSD TS128C disk0 : (121.33 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 120.47 GB (20.46 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

Apple Inc. iPad

Apple Inc. FaceTime Camera (Built-in)

Apple Internal Memory Card Reader

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Startup Items:

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

StartOuc: Path: /Library/StartupItems/StartOuc

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.SwitchBoard.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link

[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link

Launch Agents:

[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link

[System] com.citrix.AuthManager_Mac.plist 3rd-Party support link

[System] com.citrix.ReceiverHelper.plist 3rd-Party support link

[System] com.citrix.ServiceRecords.plist 3rd-Party support link

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.messagecenter.launcher.plist 3rd-Party support link

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link

[System] com.teamviewer.teamviewer.plist 3rd-Party support link

[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link

[System] org.macosforge.xquartz.startx.plist 3rd-Party support link

[System] org.mozc.inputmethod.Japanaes.Converter.MacUIM.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link

[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link

[not loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link

User Login Items:

iTunesHelper

uTorrent

Dropbox

SpeechSynthesisServer

Android File Transfer Agent

HP Product Research

Internet Plug-ins:

JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link

AdobePDFViewer: Version: 10.1.9 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link

Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link

iPhotoPhotocast: Version: 7.0 - SDK 10.7

Safari Extensions:

Awesome Screenshot: Version: 1.4.2

Awesome Screenshot: Version: 1.3.8

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

3rd Party Preference Panes:

Flash Player 3rd-Party support link

Java 3rd-Party support link

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link

Solver: Version: 1.0 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

/Library/Mozc

MozcConverter: Version: 1.3.931 - SDK 10.5 3rd-Party support link

MozcTool: Version: 1.3.931 - SDK 10.5 3rd-Party support link

dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app

Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app

VLC: Version: 2.0.1 - SDK 10.5 3rd-Party support link

Time Machine:

Time Machine not configured!

Top Processes by CPU:

3% WindowServer

1% EtreCheck

0% SystemUIServer

0% configd

0% aosnotifyd

Top Processes by Memory:

205 MB Safari

90 MB com.apple.WebKit.WebContent

74 MB Microsoft Outlook

61 MB WindowServer

57 MB PluginProcess

Virtual Memory Information:

674 MB Free RAM

1.95 GB Active RAM

353 MB Inactive RAM

565 MB Wired RAM

3.76 GB Page-ins

769 MB Page-outs

IndianOnMac wrote:

800MB is insanely high isn't it?

No

me too facing the same issue after insatlling 10.9.2. mine is mid 2012 with 296 cycles

Well, after 6 months hoping that Apple would release a battery firmware fix, I decide to take time off from work and took my MBA (mid 2012) to the care centre for a battery replacement. They emailed me their diagnostic test results and their assessment was a "defective battery". Since it is out of warranty (expired), they charged me almost $200 for battery replacement plus labor. I have to wait 1 more month to get the MBA back because the service centre doesn't keep spare parts and need to order the battery from Singapore. I am from Manila, Philippines.

Oh.. I am almost convinced that buying apple products in non-US and non-EU regions is extremely risky as there is just no service network at all.

Two years ago, my keyboard started behaving crazy and the service center did an SMC and PRAM reset and suggested I needed to change the keyboard for $200. It turned out that it was a software issue that fixed itself after I removed a few 3PT software.

ok... Do you mind taking a look at the dump? Thanks for being so kind. Cheers!

Just noticed the same problem here. Although I didn't notice any service battery warning until today and upgraded to Mavericks on the day it was available. I have a mid-2012 macbook pro and my cycle count is only at 278 and it is displaying a service battery warning.

Also, these are my current readings. Started the morning with 100% and after moderate use (just reading this thread and using iMessage), I'm at 53% and it says 3:09 left. I've definitely noticed a decline in battery longevity after upgrading to Mavericks. I would get around 6-7 hours and now only getting 3-4 hours. Also noticed that the battery time remaining is not quite accurate. Going to try recalibrating and perhaps doing a SMC reset. Another interesting issue: the Service Battery warning disappeared after a restart but battery life still abysmal.

Battery Information:

Model Information:

Serial Number: W02424SDRD3LC

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 165

Charge Information:

Charge Remaining (mAh): 2446

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 4556

Health Information:

Cycle Count: 278

Condition: Normal

Battery Installed: Yes

Amperage (mA): -771

Voltage (mV): 11293

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 0

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 3

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

Display Sleep Uses Dim: Yes

PrioritizeNetworkReachabilityOverSleep: 0

Standby Delay: 4200

Standby Enabled: 0

Battery Power:

System Sleep Timer (Minutes): 15

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 15

Wake on AC Change: No

Wake on Clamshell Open: Yes

AutoPowerOff Delay: 14400

AutoPowerOff Enabled: 1

Current Power Source: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes

Standby Delay: 4200

Standby Enabled: 0

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: No

Charging: No

Unless you have an old Mac, one with a removable battery, do not calibrate it, you'll achieve nothing other than wasting more of the battery life.

I got the same issue here. Macbook Pro early 2011, upgraded to 8GB and a Sandisk SSD, my battery used to last around 7-8 hours, and now I guess it lasts for less than 4 hours after upgrading to Mavericks.

I am also getting the Service Battery message.

Here are the data about my mac.

Hardware Overview:

Model Name: MacBook Pro

Model Identifier: MacBookPro8,1

Processor Name: Intel Core i5

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 2

L2 Cache (per Core): 256 KB

L3 Cache: 3 MB

Memory: 8 GB

Boot ROM Version: MBP81.0047.B27

SMC Version (system): 1.68f99

Serial Number (system): C02FFNNADH2G

Hardware UUID: D2615A67-463D-503A-9363-3CE6E331B05D

Sudden Motion Sensor:

State: Enabled

Battery Information:

Model Information:

Serial Number: W01095NK7D3BA

Manufacturer: SMP

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 158

Charge Information:

Charge Remaining (mAh): 2856

Fully Charged: No

Charging: No

Full Charge Capacity (mAh): 3547

Health Information:

Cycle Count: 672

Condition: Service Battery

Battery Installed: Yes

Amperage (mA): -765

Voltage (mV): 11797

Guys! same problem for me until now. No solution and be careful. This was my problem: http://vicendominguez.blogspot.com.es/2014/04/no-difference-apple-support-is-bla ckhole.html

Good luck!

Today I solved the dreaded 'service battery' error after trying all the other options reccomended here to no avail. I tried resetting the PRAM and SMC, draining to zero and fully recharging, reformatting and reinstalling fresh versions of Lion and Mavericks and everything else that's been posted, but nothing untill now worked.

So I finally bit the bullet and bought myself a new OEM battery from iFixit for my mid 2012 13" MacBook Air and fitted it myself. One thing I did notice when I opened up my MacBook Air was that my old battery had a small dent in the corner and one of the lugs that hold the screws to fix it in place was broken. I'm wondering if an accidental knock or drop may have caused the issue. How delicate are these batteries? I don't know.

Anyway, fitting a new battery has fixed the error, thankfully, and it was much cheaper than sending it to Apple to service.

Word of Warning: Don't try this if your MacBook Air is still in warrantee, you'll void it if you try and fit a battery yourself. Take it to Apple.

However, if you're outside warantee and want to fix it yourself, head over to http://www.ifixit.com for the parts, tools and guides needed.

Is this an Apple battery, or 3rd party, and how much did it cost?