The trackpad on my MacBook Air is acting erratic. It highlights everything when I scroll or clicks on random links. It also keeps dragging photos across the screen. I've had my Mac for about seven months. Does any know how to correct this issue?

please APPLE fix it soon!

If you're waiting for Apple to fix this, you'll be waiting a long time. It's a problem specific to your computer, not a bug in the system. You need to start troubleshooting. See:

My mouse keeps moving around on its own, as if someone is remotely controlling my Mac!

Also, note that if you have upgraded to Mavericks, Google Drive has been causing some weird issues involving application switching and the like. Try uninstalling Google Drive if you're in this situation.

Correction the fixes they had only worked for a day. I called again, and they tried several other options and the engineers are supposed to be looking into it, and I should hear back later today.

Thanks. Please post and let us know how this goes since this problem virtually makes my MBA unusable.

It definately isn't a problem with Google Drive, I have had this problem with several other computers doing the same thing, and none of them have any extra applications installed.

This same thing just started happening to me immediately followiing my installation of the Mavericks update. There is not question in my mind it is an Apple software problem...so fix it fast!

I am having the exact same issue. It started a couple of hours ago and loaded Mavericks on this a couple fo days ago. This is my work computer and it is super annoying!! Please fix!!!

To repeat, since folks are apparently not reading all responses on this topic:

If you're waiting for Apple to fix this, you'll be waiting a long time. It's a problem specific to your computer, not a bug in the system. You need to start troubleshooting. See:

http://www.thesafemac.com/mmg-infected/#remotecontrol

Also, note that if you have upgraded to Mavericks, Google Drive has been causing some weird issues involving application switching and the like. Try uninstalling Google Drive if you're in this situation.

If that doesn't help, start your own topic, rather than adding a "me too" here, and be sure to include more detail.

i don't have google drive installed and the trackpad problems started with both my internal and external trackpad after i upgraded to mavericks. coincidence? i don't think so.

I have the same proble. Why isn't Apple replying to this thread?

This is realy bad and I have lost data. I HATE to say this but I might have to go back to Microsoft.

Stromer08 wrote:

... Why isn't Apple replying to this thread?

Apple doesn't do that. If you want help you have to start your own Discussion, not reply to someone else's.

I replaced the battery and it does not solve the problem. I followed the advice of Apple and made sure my fingers were not moist and none of my clothing is touching the trackpad. Still does not solve this issue. The trackpad started acting erratic, as if someone was trying to remote access my computer, just after I upgraded to the new Maverick OS X. The only way I can temporarily fix this issue is by completely shutting down my computer and restarting it again. Then it will work for a short time but then starts acting erractic again just like the description of this string describes.

Message was edited by: Bismarck Moose

I called apple and they fixed it.

Smc and pram resets

Note: It is possible that the SMC could encounter an issue that may cause unusual system behavior typically related to the symptoms described below. In some cases, resetting the SMC may be the only correct method to resolve the issue, however, an SMC reset should only be attempted after all other standard troubleshooting has been performed.

Before Resetting the SMC

Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.

Press Command + Option + Escape to force quit any application that is not responding.

Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.

Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.

Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.

If your Mac appears to be running normally but isn't responding, force the computer to shut down by pressing and holding the power button for 10 seconds. Note: You will lose any unsaved work in any open applications.

For Mac portables experiencing issues related to the MagSafe power adapter and/or battery, try:

Unplug the MagSafe power adapter from the Mac and the wall power socket for several seconds.

Shutdown the Mac. Physically remove and re-insert the battery (if it's removable) and startup the Mac.

If the issue is still not resolved after following the troubleshooting items above, an SMC reset may be necessary.

After performing normal troubleshooting, these symptoms may indicate that an SMC reset may be necessary:

PRAM

Resetting NVRAM / PRAM

Shut down your Mac.

Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.

Turn on the computer.

Press and hold the Command-Option-P-R keys before the gray screen appears.

Hold the keys down until the computer restarts and you hear the startup sound for the second time.

Release the keys.

I had this problem with my MID 2011 MBA. Tried everything with online tech support. Took it to Genius Bar at local Apple Store, $285.00 later had keyboard and track pad replaced. Problem fixed!

But did it happen right after you upgraded to a new osx? that is the problem were facing, a software to hardware patch that became irregular with some models.

Mine works fine now after the resets I posted above.

they were directly emailed to me from apple support tech.

make sure you follow them to the T!

I forgot to add this to the reset my bad

Resetting the SMC on Mac portables with a battery you can remove

Note: Learn about removing the battery on MacBook and MacBook Pro.

1. Shut down the computer.
2. Disconnect the MagSafe power adapter from the computer, if it's connected.
3. Remove the battery.
4. Press and hold the power button for 5 seconds.
5. Release the power button.
6. Reconnect the battery and MagSafe power adapter.
7. Press the power button to turn on the computer.

Resetting the SMC on portables with a battery you should not remove on your ownNote: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).

1. Shut down the computer.
2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
4. Release all the keys and the power button at the same time.
5. Press the power button to turn on the computer.
   Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve

1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

Note: For Intel-based Xserve computers that are not responding, you can shut down locally, or by using remote commands, or by pressing and holding the power button for five seconds.