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KnightyLAD Author

Level 1

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When I try to play a film - I get a black screen and no audio, but apparently the film is playing?

Basically says it all in the topic

Posted on Oct 24, 2013 5:38 PM

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1 reply

Community Specialist

Oct 27, 2013 10:15 AM in response to KnightyLAD

Hello KnightyLAD,

The following articles can help sort most playback issues in iTunes for Windows.

Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues

http://support.apple.com/kb/TS1718

iTunes for Windows XP: Troubleshooting video playback

http://support.apple.com/kb/TS1386

Cheers,

Allen

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When I try to play a film - I get a black screen and no audio, but apparently the film is playing?

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