Benb2012

Q: can't download the Enhanced Dictation Engine

 

This is self explanatory. I get the error "An unexpected error occurred when I try to enable the Enhanced dictation engine." Note that this is not just turning dictation on; this problem occurs when I try to check the box that says: "Use enhanced dictation."  This engine is supposed to enable you to use dictation with no Internet access available.  It's one of the great things about Mavericks :-) It's a 785 MB download ....

 

Verifed several times that I have Internet access; so, clearly something is wrong at the Apple end.  Tried to do this several times at different times today. This problem has persisted the whole day today. (10/24/2013) 

 

I wanted to make an error report to Apple but I was unable to find the place at the apple support site where I can file a bug report about Mavericks and its components. 

 

Can someone else try to enable the enhanced dictation engine and see if you get the same error.  I'd like to see if this is an isolated case or it is a more global problem.Untitled.jpg

 

Thanks.

OSX Mavericks Enhanced Dictation, OS X Mavericks (10.9), Enhanced Dictation (offline engine)

Posted on Oct 24, 2013 7:35 PM

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Q: can't download the Enhanced Dictation Engine

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  • by cotantj,

    cotantj cotantj Jan 30, 2014 1:48 PM in response to Benb2012
    Level 1 (0 points)
    Jan 30, 2014 1:48 PM in response to Benb2012

    I tried all these fixes, but nothing worked.  Then I realized that my computer uses an internal software update server, rather than Apple's.  I am an admin on my machine, so I changed it back to the default Apple server and the dictation library downloaded immediately.  Not everyone has the option of disabling their company update server, so if you don't, you might want to call the person responsible for it and ask them to add the enhanced dictation libraries to it.

  • by AgentBadger,

    AgentBadger AgentBadger Feb 2, 2014 7:32 PM in response to Benb2012
    Level 1 (0 points)
    Feb 2, 2014 7:32 PM in response to Benb2012

    Hi Contantj can you provide instructions on how I would find and make those changes to the update server?  Otherwise I don't know where to begin.

     

    Thanks

  • by cotantj,

    cotantj cotantj Feb 2, 2014 8:01 PM in response to AgentBadger
    Level 1 (0 points)
    Feb 2, 2014 8:01 PM in response to AgentBadger
  • by AgentBadger,

    AgentBadger AgentBadger Feb 3, 2014 9:24 PM in response to cotantj
    Level 1 (0 points)
    Feb 3, 2014 9:24 PM in response to cotantj

    Hi Contantj,

     

    I followed the link and tried to reset the update server to apple, it is my personal computer and I tried this from my home internet so no network, using terminal and the code:

    sudo defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL

     

    gave me message

     

    Last login: Tue Feb  4 11:10:27 on ttys000

    MY-MacBook-Pro:~ MY$ sudo defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL

    Password:

    2014-02-04 12:15:41.495 defaults[2980:507]

    Domain (/Library/Preferences/com.apple.SoftwareUpdate) not found.

    Defaults have not been changed.

    MY-MacBook-Pro:~ MY$

     

    I can locate /Library/Preferences/com.apple.SoftwareUpdate manually in the home library and it is present. I am about to give up on this, anyone know where this can be downloaded without having to use the automated mac download?

     

    Thank you

  • by x509v3,

    x509v3 x509v3 Feb 3, 2014 10:23 PM in response to AgentBadger
    Level 1 (35 points)
    Feb 3, 2014 10:23 PM in response to AgentBadger

    I posted the full URL in my jan 14 post. Take a look there for the file path to the local cache and for the full URL.

  • by AgentBadger,

    AgentBadger AgentBadger Feb 3, 2014 11:25 PM in response to x509v3
    Level 1 (0 points)
    Feb 3, 2014 11:25 PM in response to x509v3

    Hi,

     

    I have used the search, it would not find any full URL so I did a search for the com.apple.softwareUpdate instead

     

    MY-MacBook-Pro:~ MY$ cd /private/var/folders

    MY-MacBook-Pro:folders MY$ sudo su -

    MY-MacBook-Pro:~ root# find . \*com.apple.softwareUpdate\*

     

    NOTE: some pages or what appeared to be unrelated files found, with at the bottom

     

    ./Library/Saved Application State/com.apple.SoftwareUpdate.savedState

    ./Library/Saved Application State/com.apple.SoftwareUpdate.savedState/data.data

    ./Library/Saved Application State/com.apple.SoftwareUpdate.savedState/windows.plist

    ./Library/Saved Application State/com.apple.SoftwareUpdateLauncher.savedState

    ./Library/Saved Application State/com.apple.SoftwareUpdateLauncher.savedState/data.data

    ./Library/Saved Application State/com.apple.SoftwareUpdateLauncher.savedState/window_1.data

    ./Library/Saved Application State/com.apple.SoftwareUpdateLauncher.savedState/windows.plist

    find: *com.apple.softwareUpdate*: No such file or directory

     

    At this point I think I will say thanks for the help but its now getting to technical for me to continue, this would have been a nice feature to have but until apple makes it easier to install it is no use to me.

     

    Thanks to those that provided advice.

  • by x509v3,

    x509v3 x509v3 Feb 4, 2014 9:36 AM in response to AgentBadger
    Level 1 (35 points)
    Feb 4, 2014 9:36 AM in response to AgentBadger

    Hi - here's the link the reply i posted last month, that had all the gory details on my investigation:  https://discussions.apple.com/message/24507992#24507992

     

    I discovered that the URL to download the enhanced recognition engine package was hosted here:

    http://swcdn.apple.com/content/downloads/55/13/031-1940/chpuvr2ntbhisy2em872b4j6 hsk71croja/SpeechRecognitionCoreLanguage_en_US.pkg

     

    And the local file that used it, and was causing all my problems, was located in this somewhat-randomly named file/folder:

    /private/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdat e/swcdn.apple.com/content/downloads/55/13/031-1940/chpuvr2ntbhisy2em872b4j6hsk7 1 croja/

    SpeechRecognitionCoreLanguage_en_US.pkg.resumeData

     

    My earlier posting has the instructions I used to force mavericks to re-download the full package and install it successfully. To cut to the chase, you might try manually downloading that pkg file,  then launching it manually on your affected Mac to install it.

  • by Sunshine99,

    Sunshine99 Sunshine99 Mar 7, 2014 6:32 AM in response to cotantj
    Level 1 (5 points)
    Mar 7, 2014 6:32 AM in response to cotantj

    This is finally the solution that worked for me on both 2009 iMac and 15" MBP Retina.  Good catch!

  • by fra_pelle,

    fra_pelle fra_pelle Mar 7, 2014 10:06 AM in response to marcobg
    Level 1 (0 points)
    Mar 7, 2014 10:06 AM in response to marcobg

    Hi, I'm italian too.. have you downloaded the italian voice and dictation.. for me is still impossible

  • by larryfromsantarosa,

    larryfromsantarosa larryfromsantarosa Mar 28, 2014 5:16 PM in response to x509v3
    Level 1 (4 points)
    Mac OS X
    Mar 28, 2014 5:16 PM in response to x509v3

    You provided the solution!  See my post 3/28/14

  • by larryfromsantarosa,

    larryfromsantarosa larryfromsantarosa Mar 28, 2014 5:19 PM in response to Benb2012
    Level 1 (4 points)
    Mac OS X
    Mar 28, 2014 5:19 PM in response to Benb2012

    x509v3 has provided the solution!

     

     

    In his post in the XML file is:

     

    <string>http://swcdn.apple.com/content/downloads/55/13/031-1940/chpuvr2ntbhisy2em872b4j6 hsk71croja/SpeechRecognitionCoreLanguage_en_US.pkg</string>

     

    I clicked on the link, downloaded the file, double clicked the file, it installed, and Enhanced dictation works fine.

     

    This is on a MacMini, so it works on this machine.  I did have to unplug and plug in the microphone again for it to recognize the microphone so it shows up in the pulldown menu.

     


  • by Niku,

    Niku Niku Mar 28, 2014 5:54 PM in response to larryfromsantarosa
    Level 2 (305 points)
    Mac OS X
    Mar 28, 2014 5:54 PM in response to larryfromsantarosa

    No, YOU provided the solution--I think. I have downloaded the file you indicated, and tomorrow I'll see if it works. I can't give x509v3 any credit because his instructions were just too damned difficult to follow (I didn't even try). Even so, I think that Apple is at fault here. Judging from the reports I keep getting, this has to be one of the most screwed-up programs in existence. I once called Apple about it and found that they had assigned one person to handle calls about it, but (1) it soon became obvious that he didn't know enough to be of help, and (2) unlike almost all Apple advisors, he was extremely rude, so I never bothered calling him back.

     

    I'm postponing "the moment of truth" until tomorrow because I have already invested too much time on this problem, and I want to rest up before making my final attempt.

  • by LarryTheEditor2,

    LarryTheEditor2 LarryTheEditor2 Apr 16, 2014 9:50 AM in response to Benb2012
    Level 1 (0 points)
    Apr 16, 2014 9:50 AM in response to Benb2012

    I followed the instructions to a T, and I still get that error. Please help.

  • by larryfromsantarosa,

    larryfromsantarosa larryfromsantarosa Apr 30, 2014 10:16 AM in response to LarryTheEditor2
    Level 1 (4 points)
    Mac OS X
    Apr 30, 2014 10:16 AM in response to LarryTheEditor2

    It has been a month since I posted my suggestion and I've forgotten what else was important.

     

    Did you restart?  Delete any related .plist files?

     

    This is an example of my dictating with the localized version of the app:

     

    Mary had a little lamb, it's fleece was white as snow. Everywhere that Mary went, the lamb was sure to go.

  • by mrpsx27,

    mrpsx27 mrpsx27 May 18, 2014 2:10 AM in response to larryfromsantarosa
    Level 1 (0 points)
    May 18, 2014 2:10 AM in response to larryfromsantarosa

    my friend don’t have internet and he want to install enhanced dictation so he can use it , to use it you need internet or download the file so you can use it offline , everybody knows that right , i downloaded enhanced dictation in my mac is already install i went to

    SYSTEM

    LIBRARY

    SPEECH

    Recognizers

    SpeechRecognitionCoreLanguages

    en_US.SpeechRecognition           copy that folder and paste in my usb drive

     

    i went to the same location in his mac and paste the folder from my usb to his mac and now he has enhanced dictation working and enable and he never connected to the internet

    i also know how to do this with voices i will post later if anybody need it

    let's say you reinstall the mac system you don’t need to re-download the folder because you already have it all you need to do is install it and if somebody need it you can install it offline

    tested on mavericks 10.9.3

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