Q: Upgrade Mavericks - Apple Store
I downloaded the Mavericks in the Apple Store, however it does not appear in the list of software purchased. Moreover, it appears with the option to download, not as installed. Can anyone help me?
MacBook Pro with Retina display, OS X Mavericks (10.9)
Posted on Oct 24, 2013 8:16 PM
Community Specialists
Hi, Lopes Montreal.
Thank you for visiting Apple Support Communities.
It is normal for Mavericks to show under purchased as download even if it has been installed. If you already have ran the installer, check to see if the version is updated to 10.9 in About This Mac.
Finding your OS X version and build information
http://support.apple.com/kb/ht1633
If you have not ran the installer, check your application folder for the Mavericks download.
Troubleshooting the Mac App Store
http://support.apple.com/kb/TS3624
Cheers,
Jason H.
Posted on Oct 27, 2013 9:54 AM