You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apogee Duet (1) not working on Mavericks

I had been on Snow Leopard and Duet worked fine. Upgraded to Mavericks, now it does not.


I plug it in initially (after reboot) and sound comes through the Duet. If I touch any volume control, the sound cuts out. In Maestro, the controls are all very finnecky, can't select any options. If I unplug and replug, still no sound comes through. Assuming it's a problem with Maestro compatability, but I've heard that Mavericks isn't really playing nicely with other non-apple hardware either. Suggestions?

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 24, 2013 9:01 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2013 9:06 PM

Have you checked with the Apogee folks? Perhaps they have updated drivers?

200 replies

Jun 11, 2014 8:18 PM in response to OnFootStudios

Yeah...I'm avoiding updating to 10.9.3 because a whole slew of video and GPU related issues with programs I use such as Adobe Premiere Pro and Davinci Resolve, both lost capabilities to GPU accelloration after the update, so I'd be trading one issue for another.


Apple is really bumming me out....


Are these issues specific to the Apogee interfaces, or to all USB based audio interfaces?

Jun 11, 2014 8:58 PM in response to rpcclark

So I should spend literally hours, in my case it's close to a day to do an erase and install, just in case the update might work? That strikes me as pretty optomistic. And I would certainly dispute your claim that every audio interface saw improvement. Mine certainly didn't and I've heard the same from others. My system has not worked properly since Mountain Lion. I certainly feel for the folks who use this equipment to make their livings. Endless trouble shooting is not time well spent.


Jun 11, 2014 10:37 PM in response to simonotto

I just connected my old MOTU Audio Express that was sitting in my closet, and can confirm, that when I use that, all the issues went away. Besides the fact that the outputs on the MOTU are a little noisy for my taste which is why I got the Duet in the first place, I have very stable operations in all the programs I work in. This is very frusterating, considering I dropped money to get improved sound.

The apogee must go at this point.


Any suggestions on suitable clean sounding replacement, because this MOTU box is only temporary till I find something better....

Jun 19, 2014 12:07 PM in response to Anustus

Hey guys,


My Duet Firewire worked great for years. Once I upgraded to Mavericks, had some trouble getting it up and running. Contacted Apogee support and they were great! When you call, they actually pick up the phone! Hardly any companies do that anymore. Anyways, the guys walked me through manually uninstalling and reinstalling the software. Works like a charm now! By far the best sounding cards. Have you guys tried running your Duet's through different computers?

Apogee Duet (1) not working on Mavericks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.