AndreaMrx

Q: Unable to connect to network printer

After installing Mavericks i cannot print anymore on my network printer.

The printer has connected to a Windows XP pc, i see it under settings Windows printer but when i launch a print the printer goes into pause state. The message i see is "unable to connect to printer".

I had this connection since Snow Leopard > Mountain Lion and it has always worked.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 25, 2013 12:17 AM

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Q: Unable to connect to network printer

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  • by IanD1953,

    IanD1953 IanD1953 Nov 28, 2013 2:00 PM in response to SQeek
    Level 1 (24 points)
    Mac OS X
    Nov 28, 2013 2:00 PM in response to SQeek

    Thanks this worked for me as well with XP Home edition SP3

  • by IanD1953,

    IanD1953 IanD1953 Nov 28, 2013 2:18 PM in response to Scott Spiegel
    Level 1 (24 points)
    Mac OS X
    Nov 28, 2013 2:18 PM in response to Scott Spiegel

    Services in XP are started from the control panel - performance and maintenance - administation tools see http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/s ys_srv_start_service.mspx?mfr=true 

  • by Sakahara,

    Sakahara Sakahara Dec 5, 2013 11:14 AM in response to SQeek
    Level 1 (0 points)
    Dec 5, 2013 11:14 AM in response to SQeek

    SQeek wrote:

     

    I don't know if you guys have been 'googling' this 'filter failed' printing error, but I think this has nothing to do with Mavericks to Windows XP printing issue. Here are a few links that you guys may want to check out...

     

    https://discussions.apple.com/thread/5279370

    https://discussions.apple.com/thread/5233149

     

     

    My iMac has/had a name. Not the isue for me.

  • by Handratty,

    Handratty Handratty Dec 12, 2013 10:54 PM in response to AndreaMrx
    Level 1 (0 points)
    Dec 12, 2013 10:54 PM in response to AndreaMrx

    After finding a solution that worked for me, I found your discussion where many people seem to have the same issue. I came to the same conclusion as hrcce on page 1 of this thread: After updating to Mavericks, I had to manually add my printer's IP address. To see how, go to:

    https://discussions.apple.com/message/24103671#24103671

     

    In Printers & Scanners preferences, I then also  removed the former printer address from the printer list.

  • by GenCuster,

    GenCuster GenCuster Dec 21, 2013 10:11 PM in response to SQeek
    Level 1 (0 points)
    Dec 21, 2013 10:11 PM in response to SQeek

    Many thanks, SQeek. The correct work-around.

  • by wbfx,

    wbfx wbfx Dec 23, 2013 12:07 PM in response to Justin Etu
    Level 1 (4 points)
    Dec 23, 2013 12:07 PM in response to Justin Etu

    This fixed it for me! I only had a single printer attached. (Deskjet 990C w/ Gutenberg). Stopped working with Mavericks. This fixed it for me.

     

    Thanks Justin

     

     

     

     

    This! This setup worked for me. However, I share more than one printer from the Windows XP print server we have (one large format and one label maker), and when testing as these instructions are written I was still getting the pausing effect. What worked for me was telling it which printer to print to on that server by, instead of clicking the IP item to add the printer:

     

    1. On the Mac, when Adding a Printer in System Prefs, right click on the toolbar, selectCustomize Toolbar..., and add the 'Advanced' item (looks like a gear).

     

    2. Now, when adding a printer, select that Advanced item (looks like a gear). Select from the drop down 'LPD/LPR Host or Printer', and URL: is lpd://(ip address of your printer)/(name of printer) So for example, if your shared printer's name is RW-240 you would use lpd://10.0.1.1/RW-240 using the specific IP of your PC and printer name. Then select your Driver as usual and add.

     

    This seems to fix things for me since we're sharing more than one printer out of the PC and it needs to know which to print to.

     

  • by O'CTS,

    O'CTS O'CTS Jan 1, 2014 5:14 PM in response to wbfx
    Level 1 (0 points)
    Jan 1, 2014 5:14 PM in response to wbfx

    Thanks wbfx,

     

    I also share more than one printer so I had the same problem.

     

    A few of general things I had to figure out -- or remember -- that may help others:

     

    (This is for printers shared on an XP machine)

     

    • The Windows computer name (found by right-clicking My Computer, clicking Properties and selecting the Computer Name tab) can be substituted for the Printer Server IP address.
    • The Printer Name is the one assigned on the sharing tab of in printer properties.
    • Server Properties can be found in the Printers and Faxes control panel by clicking on a printer and selecting File>Server Properties.
    • Services is found by right-clicking My Computer and selecting Manage. Select Services under Services and Applications.
    • The full name of the service referred to as RPC is "Remote Procedure Call (RPC)"

     

    My Mavericks machine is now printing fine, but this is a lot of work to go through because Apple broke smb printing.

  • by Maro132,

    Maro132 Maro132 Jan 2, 2014 2:57 AM in response to AndreaMrx
    Level 1 (0 points)
    Jan 2, 2014 2:57 AM in response to AndreaMrx

    hi guys,

     

    I have the some issue as you. We have a computer with XP system conected with a printer HP LaserJet 1102  and after upgrade to Maverick I can't print via network. Can you help me please. Is any solution to sort this issue out?

  • by IanD1953,

    IanD1953 IanD1953 Jan 2, 2014 8:09 PM in response to Maro132
    Level 1 (24 points)
    Mac OS X
    Jan 2, 2014 8:09 PM in response to Maro132

    Dear Maro132,

     

    A number of people have posted a solution that worked for a lot of us.  I suggest you try SQeek's solution from Oct 31 2013 on page 3.

     

    The important part about this solution which some others have left out of their solutions is that on the Windows XP machine you need to have TCP/IP Printer Server service installed and started.  Even after it working it can stop so it should be set to automatic as SQeek explains.

     

    In my case I didn't need to do anything with the Windows firewall (which was switched off) or the Norton firewall.

  • by Maro132,

    Maro132 Maro132 Jan 4, 2014 3:06 AM in response to AndreaMrx
    Level 1 (0 points)
    Jan 4, 2014 3:06 AM in response to AndreaMrx

    Thanks IanD1953

     

    It doesn't work for me. I completed the instruction like you sugested. I am pretty sure about XP setup which i have done.

     

    But I am not sure about that point with ip of printer.

     

    My printer is conected via xp computer and I have used the ip of this computer as ip adress of my printer. Is that correct?

  • by TaniaLT,

    TaniaLT TaniaLT Jan 4, 2014 8:39 AM in response to SQeek
    Level 1 (0 points)
    Jan 4, 2014 8:39 AM in response to SQeek

    Thank you, this worked for me!

  • by IanD1953,

    IanD1953 IanD1953 Jan 4, 2014 1:42 PM in response to Maro132
    Level 1 (24 points)
    Mac OS X
    Jan 4, 2014 1:42 PM in response to Maro132

    Maro132,

     

     

    Using the Windws XP machine's IP address is correct but you need to add the printer name to the IP address.  For example 128.0.1.1/Hpcolorl   where in this example Hpcolorl is the share name of the printer. 

     

    The share name of your printer is that the same name you would have selcted when you set the printer up under an earlier version of OSX.  If you don't know the share name of your printer go to your Windows XP CONTROL PANEL - PRINTERS and FAXES and then right click the printer you want to use select PROPERTIES and then select SHARING

  • by Maro132,

    Maro132 Maro132 Jan 8, 2014 3:24 AM in response to AndreaMrx
    Level 1 (0 points)
    Jan 8, 2014 3:24 AM in response to AndreaMrx

    I did like you sugested but still doesn't work.

     

    zrzut2.png

    Nazwa = Name

    zrzut.png

     

    Do you have any idea how to fix this problem? Should I do something else?

  • by kixky,

    kixky kixky Jan 8, 2014 1:44 PM in response to AndreaMrx
    Level 1 (0 points)
    Jan 8, 2014 1:44 PM in response to AndreaMrx

    After trying several "fixes" to no avail, this one absolutely fixed it.  Clear and concise:

     

    http://reviews.cnet.com/8301-13727_7-57355738-263/how-to-connect-os-x-to-windows -printers-via-lpd/

  • by IanD1953,

    IanD1953 IanD1953 Jan 8, 2014 3:06 PM in response to Maro132
    Level 1 (24 points)
    Mac OS X
    Jan 8, 2014 3:06 PM in response to Maro132

    Maro132,

     

    The problem you are seeing doesn't appear to be a communications problem between the printer on the XP maching and the Mac.  My experience is that if the Mac can't communicate with the printer is tries to print and then goes into pause mode.  In your case it looks as though it hasn't got as far as trying to access the printer. 

     

    I think it would be worth plugging the printer directly into the Mac and confirm that it works.  The Mac should immediately recognise the printer and istalll any drivers it needs automaticaly.

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