AndreaMrx

Q: Unable to connect to network printer

After installing Mavericks i cannot print anymore on my network printer.

The printer has connected to a Windows XP pc, i see it under settings Windows printer but when i launch a print the printer goes into pause state. The message i see is "unable to connect to printer".

I had this connection since Snow Leopard > Mountain Lion and it has always worked.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 25, 2013 12:17 AM

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Q: Unable to connect to network printer

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  • by Sakahara,

    Sakahara Sakahara Oct 31, 2013 11:04 AM in response to AndreaMrx
    Level 1 (0 points)
    Oct 31, 2013 11:04 AM in response to AndreaMrx

    Tried this. No change.

     

    http://support.apple.com/kb/HT3049?viewlocale=en_US&locale=en_US

     

    Mac OS X v10.5 or later

    1. Choose System Preferences from the Apple menu.
    2. Choose Print & Fax from the View menu.
    3. Click the + button to add a printer.
    4. Press the Control key while clicking the "Default" icon (or any other icon on the toolbar), then choose Customize Toolbar from the contextual menu that appears.
    5. Drag the Advanced (gear) icon to the toolbar.
    6. Click Done.
    7. Click the Advanced icon that was added to the toolbar.
    8. Choose Windows from the Type pop-up menu.
    9. In the URL field, type the printer's address in one of the following formats:

      smb://workgroup/server/sharename
      smb://server/sharename

      Note: "workgroup" is the name of the Windows workgroup that the computer sharing the printer belongs to. "server" is the name of the computer sharing the printer (or its IP address). "sharename" is the shared Windows printer's share name. If the share name contains spaces, replace each space with "%20" (without quotation marks).

      Tip: You don't need a "workgroup" when specifying the IP address of the computer (such as when the printer is on a different subnet), or if your Mac belongs to the same Windows (SMB) workgroup.
    10. In the Name field, type the name you would like to use for this printer in Mac OS X.
    11. Choose the appropriate PPD or printer driver from the "Print Using" pop-up menu.
    12. Click Add.
  • by Scott Spiegel,

    Scott Spiegel Scott Spiegel Oct 31, 2013 11:16 AM in response to AndreaMrx
    Level 1 (5 points)
    Oct 31, 2013 11:16 AM in response to AndreaMrx

    I found "Services" - in Control Panel, Admin Tools.  Followed the steps I skipped (since I couldn't find Services).  Now works perfectly!!!!

    THANKS SQeek.

  • by 55550000,

    55550000 55550000 Oct 31, 2013 12:12 PM in response to AndreaMrx
    Level 1 (0 points)
    Oct 31, 2013 12:12 PM in response to AndreaMrx

    After I change setings in Windows, I recive another problem - "Filter failed"....

    Whats wrong with it?

  • by I Diff,

    I Diff I Diff Oct 31, 2013 2:52 PM in response to AndreaMrx
    Level 1 (0 points)
    Oct 31, 2013 2:52 PM in response to AndreaMrx

    I have the same probem with an epson stylus dx8400 it does not work after upgrade. very dissatisfied

  • by BillinBatavia,

    BillinBatavia BillinBatavia Oct 31, 2013 3:21 PM in response to KF1979
    Level 1 (0 points)
    Oct 31, 2013 3:21 PM in response to KF1979

    Responding to KF1979 (but really to all in this discussion).  The common thread here seems to be Windows XP (which is no longer going to be supported by Microsoft with it's End Of Life on April 8 2014).  Has anyone tried printing to a network share on a Windows 7 or Windows 8 PC?  As a note: After experiencing another problem with Neat Receipts on Mavericks I 'Time Machined' back to Mountain Lion.  Since I need my Windows Share printers for the business  I'm abandoning Mavericks for now.  We should all do this and send a message to Apple.

  • by BillinBatavia,

    BillinBatavia BillinBatavia Oct 31, 2013 8:37 PM in response to 55550000
    Level 1 (0 points)
    Oct 31, 2013 8:37 PM in response to 55550000

    Undo your changes...Can you go back to Mountain Lion?  If not, your best fix is to buy a USB print server so your printer(s) can be assigned an IP address.  Remember, if you haven't already, direct connect to the printer with USB and install the print drivers.  I've started this on my printers, one more to go, then I'll take another stab at Mavericks.  Neat Receipts has a temporary workaround until they distribute an update.

  • by SQeek,

    SQeek SQeek Oct 31, 2013 9:41 PM in response to BillinBatavia
    Level 1 (0 points)
    Oct 31, 2013 9:41 PM in response to BillinBatavia

    The real issue here is the SMB protocol used in printing to print to Windows shared printers that apparently is broken in Mavericks. It doesn't matter what your PC printer server is - be it XP, Windows 7, etc. it's still broken from OS X's side. The SMB for file sharing works fine in Mavericks though, it is just the printing.

     

    Another way to print to remote/network printers from OS X is by using the Unix based LPD. And fortunately, the Windows platform can be configred to run the LPD server. This definitely works because this has got nothing to do with SMB. This works just fine for me and even a tad faster than the SMB/Windows printing.

     

    I'm sure by now Apple must be aware of this issue. I've sent them my share of problem reporting, it's up to them what action to take. They can dump the whole SMB printiing to oblivion and I couldn't care less.

  • by JohnS85,

    JohnS85 JohnS85 Nov 1, 2013 5:29 AM in response to AndreaMrx
    Level 1 (1 points)
    Nov 1, 2013 5:29 AM in response to AndreaMrx

    Same issue.  I have a Brother LC75/LC71.  Now when I try to scan from my laptop to the computer I get a "check connection", printing from my computer now fails too.

  • by BillinBatavia,

    BillinBatavia BillinBatavia Nov 1, 2013 7:35 AM in response to SQeek
    Level 1 (0 points)
    Nov 1, 2013 7:35 AM in response to SQeek

    How is the LPD server configured? Windows?  MAC?

  • by freezeman,

    freezeman freezeman Nov 1, 2013 8:14 AM in response to AndreaMrx
    Level 1 (0 points)
    Nov 1, 2013 8:14 AM in response to AndreaMrx

    I have the same issue with my HP Laserjet 1012. Bug report filed, hopefully this is sorted soon.

  • by amelatti,

    amelatti amelatti Nov 1, 2013 12:49 PM in response to AndreaMrx
    Level 1 (0 points)
    Nov 1, 2013 12:49 PM in response to AndreaMrx

    Yep!

     

    After the upgrade to Maverick.. everything went south!

     

    No printers are working with me!

  • by pluk,

    pluk pluk Nov 1, 2013 1:02 PM in response to amelatti
    Level 1 (0 points)
    Nov 1, 2013 1:02 PM in response to amelatti

    Printing to Windows too I suppose? I have the same. We depend on these to send to production printing machine and they are all down from sending from departments

  • by SQeek,

    SQeek SQeek Nov 1, 2013 2:05 PM in response to BillinBatavia
    Level 1 (0 points)
    Nov 1, 2013 2:05 PM in response to BillinBatavia

    LPD server will be configured in Windows, OS X becomes the client. Please scroll a few postings back, I've posted the setup steps. It's assumed you already have a printer share under Windows XP. It's a bit cumbersome to share printers under Windows 7 because of security/authentication that's why majority of the folks here share printers under Windows XP which is simple and straightforward.

  • by AndreaMrx,

    AndreaMrx AndreaMrx Nov 2, 2013 2:20 AM in response to SQeek
    Level 1 (0 points)
    Nov 2, 2013 2:20 AM in response to SQeek

    I finally solved!!

    Like SQeek said, and with my modification after searching in internet:

     

    In Windows XP Pro:

     

    1. Add some Windows components that are not added by default.

              Start Control Panel

              Select Add or Remove Programs

              Select Add/Remove Windows Components

              Check Other Network File and Print Services

                        - may require access to XP Pro Install CD ( install tcpsvcs.exe)

     

    2. Verify installation of additional components

              Start Services and find TCP/IP Print Server

                        - make sure it is started, then right click and select Properties

                        - change Startup type: from Manual to Automatic

                        - while in Services, make sure IPSEC, Print Spooler, and RPC are started with Startup Type of Automatic (these are dependencies)

     

    3. Configure Firewall (necessary)

              Go back to Control Panel and select Network and Internet Connections

              Select Windows Firewall

              Click Exceptions Tab and check File and Print Sharing if not checked

              Click Add Program...

                        - Enter the following...c:\windows\system32\tcpsvcs.exe

    4. Create a New Dword in the Register

              Start > run > Regedit

              Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LPDSVC] check in subkey Parameters if there is a voice SimulatePassThrough, if there isn't create one as dword set to 1 Es: “SimulatePassThrough”=dword:00000001

       5. Set your printer

                   Go to Printer&Fax, right click on your printer, click properties and port;

                   Click Add port un choose LPR port, new port;

                   In the first line enter IP address of your Win XP pc

                   In the second line enter the printer name (the same name there is in Printer&Fax to indicate the printer, semplify it without space, etc. es: Samsung_1)

     

    Windows XP shared printer should now be ready for LPD.

     

    In Mac OS X 10.9 Mavericks:

     

    1. Start System Preferences

    2. Select Printers & Scanners

    3. Click on the + sign

              Select IP

              Enter IP address of your Windows XP Pro

                        - as soon as a complete IP address is entered, a connection will be made, notice status in the screen

              Protocol: should be left as Line Printer Daemon - LPD

              Leave the Queue: enter the printer's sharename (the same used in Printers&Fax)

              By default Name: will be the IP address, which is fine but you can enter the sharename of the printer if desired

              Select your appropriate printer driver in the Use: item, then click Add

     


  • by 55550000,

    55550000 55550000 Nov 2, 2013 2:57 AM in response to AndreaMrx
    Level 1 (0 points)
    Nov 2, 2013 2:57 AM in response to AndreaMrx

    Can smbd please help me with "Filter failed"

     

    I have Epson TX650 All-in-one device.

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