AndreaMrx

Q: Unable to connect to network printer

After installing Mavericks i cannot print anymore on my network printer.

The printer has connected to a Windows XP pc, i see it under settings Windows printer but when i launch a print the printer goes into pause state. The message i see is "unable to connect to printer".

I had this connection since Snow Leopard > Mountain Lion and it has always worked.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 25, 2013 12:17 AM

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Q: Unable to connect to network printer

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  • by 55550000,

    55550000 55550000 Nov 6, 2013 9:51 AM in response to AndreaMrx
    Level 1 (0 points)
    Nov 6, 2013 9:51 AM in response to AndreaMrx

    Finally, I`m tired of waiting smth...I have just updated my pc from xp to win 7... Now everything works perfect.

     

    Thank you Microsoft for your old unsupported OS...

  • by LTBGolfKing,

    LTBGolfKing LTBGolfKing Nov 7, 2013 1:53 PM in response to AndreaMrx
    Level 1 (0 points)
    Nov 7, 2013 1:53 PM in response to AndreaMrx

    I'm hopeful that I have a solution - at least this worked for me.  I hope it does so for you. 

     

    Same issue - printed from my MBA through the wireless net to a WinXP PC.  Brother 1240 Laser is the printer.  No issues until Mavericks then all the same behavior. I just was able to get it to work by installing the printer using the "Advanced" tab in the "add printer" box.  I installed it as an LPD/LPR host or printer.  The URL was lpd://10.0.0.33/nameofprinter (what ever yours is called on the host).  I got the URL from the PC - Control Panel -->Network-->LA Connection (PC is hard-wired to router).  Click on the LAN connection and you'll get the status window - the IP address is on the "Support" tab.

     

    I changed the name to the name of the printer and the location I left blank.  I used the CUPS+Gutenprint v5.2.9 driver.  Printed a test page and began screaming as it printed perfectly.

     

    YMMV but good luck.  Only other thing I did today was to update iTunes on PC with the thought that if Bonjour was causing the problem best to have it up to date.  Don't think that was a factor but you never know.

  • by Bob NYC,

    Bob NYC Bob NYC Nov 7, 2013 2:45 PM in response to LTBGolfKing
    Level 1 (10 points)
    Nov 7, 2013 2:45 PM in response to LTBGolfKing

    LTBGolfKing wrote:

     

    I'm hopeful that I have a solution - at least this worked for me.  I hope it does so for you. 

     

    Same issue - printed from my MBA through the wireless net to a WinXP PC.  Brother 1240 Laser is the printer.  No issues until Mavericks then all the same behavior. I just was able to get it to work by installing the printer using the "Advanced" tab in the "add printer" box.  I installed it as an LPD/LPR host or printer.  The URL was lpd://10.0.0.33/nameofprinter (what ever yours is called on the host).  I got the URL from the PC - Control Panel -->Network-->LA Connection (PC is hard-wired to router).  Click on the LAN connection and you'll get the status window - the IP address is on the "Support" tab.

     

    I changed the name to the name of the printer and the location I left blank.  I used the CUPS+Gutenprint v5.2.9 driver.  Printed a test page and began screaming as it printed perfectly.

     

    YMMV but good luck.  Only other thing I did today was to update iTunes on PC with the thought that if Bonjour was causing the problem best to have it up to date.  Don't think that was a factor but you never know.

     

    Thank you!  Thank you!  Thank you!  Thank you!  Thank you!  Thank you!  Determining the IP address per your instructions did the trick for me.  Apparently I had been trying all of the previous solutions with the wrong IP address.  Now I am able to print from my MBP via a WinXP PC with a USB connected Epson MFC 7340 and to a very old HP 5MP that is connected to an SMC 7008ABR router/print server.

  • by OuchYoung,

    OuchYoung OuchYoung Nov 7, 2013 4:51 PM in response to LTBGolfKing
    Level 1 (0 points)
    Nov 7, 2013 4:51 PM in response to LTBGolfKing

    Thank you! That really helps!

  • by J.C.Mac,

    J.C.Mac J.C.Mac Nov 7, 2013 6:36 PM in response to LTBGolfKing
    Level 1 (0 points)
    Nov 7, 2013 6:36 PM in response to LTBGolfKing

    Thanks LTBGolfKing!!!

     

    Your solution worked like a champ... after removing the spaces from my shared printer's name!!

     

    And if you can't figure out how to get the Advanced tab see - http://kb.cu-portland.edu/Adding+a+Printer+for+Mac+OSX

     

    Another BIG Thanks LTBGolfKing!!!

  • by Dones,

    Dones Dones Nov 8, 2013 1:24 AM in response to J.C.Mac
    Level 1 (5 points)
    Nov 8, 2013 1:24 AM in response to J.C.Mac

    for me, it added printr and now changed from "unable to connect" to "printer is in use"

  • by Michael Lindner1,

    Michael Lindner1 Michael Lindner1 Nov 8, 2013 4:35 AM in response to Bob NYC
    Level 1 (15 points)
    Nov 8, 2013 4:35 AM in response to Bob NYC

    Let us know if that continues to work. For me I cna print as long as the printer is "on" - that is, if I reboot the printer or if it has recently printed something. After a while I can no longer print until I do it again.

  • by MARTA JB,

    MARTA JB MARTA JB Nov 9, 2013 9:59 AM in response to AndreaMrx
    Level 1 (0 points)
    Nov 9, 2013 9:59 AM in response to AndreaMrx

    Finally I am printing with the HP Laserjet 1320 connected at XP, using the SQeek LPD configuration.

    Some tips: In Mac the queue blank no runs me, yes with the printer's sharename.

    I must use PCL generic driver, specific driver runs very slow.

    Thanks SQeek

  • by Jriper762,

    Jriper762 Jriper762 Nov 9, 2013 10:23 AM in response to Scott Spiegel
    Level 1 (0 points)
    Nov 9, 2013 10:23 AM in response to Scott Spiegel

    services isnt in start menu , for XP its in Control Panel/ Administrative Tools / Component Services

  • by Jriper762,

    Jriper762 Jriper762 Nov 9, 2013 10:30 AM in response to Jriper762
    Level 1 (0 points)
    Nov 9, 2013 10:30 AM in response to Jriper762

    SQeek solution works for the windows side, and then using the advanced cog and selecting LPD/LPR and follow what JUSTIN ETU says in his post ..it works for me!! ..Thank everyone for trying to help and post.

  • by ExMonk,

    ExMonk ExMonk Nov 10, 2013 2:50 PM in response to J.C.Mac
    Level 1 (0 points)
    Nov 10, 2013 2:50 PM in response to J.C.Mac

    Thank you for pointing out that the shared printer name should have no spaces!  Using LTBGolfKing's instructions seemed plausible, but I couldn't get it to work until your post.  I replaced the spaces on the shared printer name with underscores, and it worked perfectly.

     

    Connecting to an HP LaserJet P1006 running on Windows XP which all worked perfectly until the Mavericks update.

     

    Fixed now.  Thanks to you and LTBGolfKing!

  • by nyctravis,

    nyctravis nyctravis Nov 10, 2013 3:03 PM in response to LTBGolfKing
    Level 1 (0 points)
    Nov 10, 2013 3:03 PM in response to LTBGolfKing

    I'm trying this solution, but when I click the Advanced tab in add printer, I get greyed out boxes that won't let me enter anything into the boxes. Type, Device, and URL are all greyed out and I can't use any of the pull-downs or enter a URL.  Any thoughts?

  • by OuchYoung,

    OuchYoung OuchYoung Nov 10, 2013 4:33 PM in response to LTBGolfKing
    Level 1 (0 points)
    Nov 10, 2013 4:33 PM in response to LTBGolfKing

    This charm failed after restarting the printer server... and when I tried to add the printer again, Mavericks reports that there's something wrong with the printer, poping up a window asking whether to continue. Either way won't make the printer work... Sigh...

  • by OuchYoung,

    OuchYoung OuchYoung Nov 11, 2013 2:19 AM in response to AndreaMrx
    Level 1 (0 points)
    Nov 11, 2013 2:19 AM in response to AndreaMrx

    Thanks to AndreaMrx I might have got this done! Just waiting for another reboot of the XP printer server!

  • by shanjack,

    shanjack shanjack Nov 11, 2013 5:16 AM in response to LTBGolfKing
    Level 1 (0 points)
    Nov 11, 2013 5:16 AM in response to LTBGolfKing

    This is the only suggestion that has worked for my stiuation connecting to a shared HP Laserjet 4050 on XP.  I was able to use the drivers for HP Laserjet 4050 as well.  I would only add the suggestion of changing the name of the printer on XP to something simple and one word.

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