What does Repaired product return pending mean ?

I sent my iPhone 5 which had a faulty home button. They received it, repair says complete, however what does the last mean ?User uploaded file

iPhone 5, iOS 7.0.2

Posted on Oct 25, 2013 2:38 AM

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8 replies

Jan 8, 2014 5:32 AM in response to cj0325

Hi,

I received the iPhone in a small parcel. Upon opening the box I realised the iPhone I had sent to Apple had been sent back to me repaired, but only the home button was fixed and the microphone problem wasn't fixed. Upon noticing this I went to a Apple Authorised Service Centre which on the same day they replaced it with a brand new one.

Jan 8, 2014 5:24 AM in response to cj0325

cj0325 wrote:


A few months have passed since your post. Can you confirm what you were sent? Was it a refurbished replacement or your original phone after a repair had been performed?

Apple doesn't send back the original phone. The phone you receive is generally refurbished, though, in rare instances, may be new. You would not be able to tell the difference, however.

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What does Repaired product return pending mean ?

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