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iBooks in Maverick will not open / download

Since upgrading to Mavericks yesterday, I cannot access the majority of my iBooks on my Mac. I can see that the majorioty of my iBooks are showing in my iTunes library under iTunes/iBooks.


All barring 5 books have a cloud symbol in the top right of the books. When I click on the book to read the download symbol appears & the progress bar across the bottom of the book moves across & looks like its downloaded. But the book does not open. In the top right hand corner of the iBooks app is a download arrow, if i click on that it shows downloads available i.e. the book I am trying to read, but the open button is greyed out & nothing happens if I click on it.


If i go into the iBooks store and click on purchases it show sthat i have no purchased books to download, but when i click on the All tab it shows all my books, but when i try and click on one it opens up teh page & there is a read button. When i click on read, you can see it attempting to download and again In the top right hand corner of the iBooks app is a download arrow, if i click on that it shows downloads available i.e. the book i am trying to read, but the open button is greyed out & nothing happens if I click on it.


I have tried transfering purchases from my iPhone & iPad (as all my books on on both) and this hasnt doene anything. Ive tried signing in & out & thats donew nothing. In fact 4 books are missing from my physical library & everytimne i try and download from iBooks it states download failed, tray again and check available downloads from iBooks store, but when i do this is says i have no books to download.


Is there any way i can complete trash the iBooks library file, so that it will rebuild itself from the actual files on my Hard disc. I have been able to do this with iTunes before.


Basically the App is useless to me as i cannot ready 95% of my iBooks.

iBook, OS X Mavericks (10.9)

Posted on Oct 25, 2013 2:35 AM

Reply
42 replies

Oct 30, 2013 6:01 AM in response to hkaplan131

At this point, I am astonished that Apple would make such a change (moving books out of iTunes into an app) with so many problems. I understand their intent but given the vast number of issues posted here and not much "just works" with iBooks (outside of items purchased from iTunes) this software seems very BETA to me and should never have been released.

Oct 30, 2013 1:46 PM in response to jaxxman

Deleting the "iBooks" folder did not solve my problem! I have no books in iTunes, but in my Macbook Pro it works fine and I can access the store, but in my iMac says "Cannot connect to iBooks Store".

Another very strange thing: when I access the "iBooks" folder through Spotlight and track its path, the folder "Lybrary" on my Home Folder is dimmed, and seems not to exist!!!😠

I still cannot sign in!! What a mess!! HELP!!

Oct 30, 2013 2:34 PM in response to teiaetrama

Hello,


here was my solution (after countless other tricks which did nothing) to reset my iBooks app in OS X and get my purchases from the iTunes store in there.


*** very simple walkthrough ***


1- delete all books from iBooks on OS X

2- delete all books from iBooks on iOS devices

3- sign out of iTunes for OS X

4- sign out of iBooks for OS X

5- sign out of iTunes on all iOS devices (from Settings/iTunes & App Store)

6- delete everything in /Library/Containers/com.apple.BKAgentService/Data/Documents/iBooks/Books on OS X

7- open Disk Utility on OS X and repairs all permissions

8- turn off/on all iOS devices, don't connect to iTunes yet

9- reboot OS X computer

10- open iTunes on iOS, re-enable iTunes & App Store account (log back in)

11- verify that nothing is left in folder mentioned in step 6 above

12- open iTunes on OS X, do the same

13- opne iBooks on OS X, do the same

14- add some PDFs in iBooks on OS X

15- download some previous purchases from iBooks on OS X

16- sync OS X with iOS using iTunes


Voilà. Step 15 did not work for me until now. Everything appears to be under control now.


Hope this works for y'all!


Peace out,


Dr S.

Oct 30, 2013 3:37 PM in response to jaxxman

My problem, after using all the fixes above, is that, on my Mac Pro running Maverics, I see my iBooks Store purchases, they all have iCloud icons, in the corner, but when I try to download any book, I get " An unknown error has occurred ". I have successful access from my iPhone, iPad, iMac and MacBook Air, all running updated software, but not my Mac Pro.


All are using the same iCloud configuration, iBook store accounts etc....

Need a better error message.


Suggestions ???

Oct 31, 2013 12:22 PM in response to hkaplan131

Thanks for the suggestion, but the only machine that can't access iBooks, is the only machine that isn't portable.

So, I've reloaded Mavericks, I've deleted everything, I've even tried to copy the entire ~/Library context for iBooks from a working machine to the non-working, I've deauthorized machines, etc... and ...., no joy.


Interesting in that iTunes can't download the books either, but I'm sure that iTunes and iBooks are sharing the same libraries ???? I will abandon iBooks on my Mac Pro for now.


Thanks again

Nov 23, 2013 5:36 AM in response to Caromano

I now have a new problem. I was trying to actually use iBooks and download a couple of books to read on my Mac.


The book starts to download (the progress bar moves until it gets almost to the end) then an error pops up "[book title] Failed to Download. To try again, select "Check for Available Downloads" from the Store menu.


Then I do this and get the error, "All Updates and Purchases have been downloaded for this Apple ID".


Tried unauthorizing and reauthorizing my Mac (this is a brand new mac) and no joy. This happens on some books but not all of them.


Anyone else seen this error?

iBooks in Maverick will not open / download

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