New Retina Macbook pro 13 Haswell system hang/unresponsive

the first response when you find a demo machine freezes probably is simply step away and play with another one, dont even bother find out why 🙂

same issue here. Just bought my MBP Retina (512gb configuration). I have not contact Apple Care but will within the next week if problem continues.

The person I spoke with gave me their direct line and email so I could continue to report any issues and they were going to follow with me as soon as the fix is released.

Exactlly the same issue!! 2.8G,16G,512G

appreciate if everyone here can submit a bug ticket into the system or call Apple Care directly so that they know this issue is affecting a lot of their rMBP users.

https://www.apple.com/feedback/macbookpro.html

Yep. Me too--late 2013 rMBP 13", 2.6Ghz/8GB/512GB. Contacted AppleCare and submitted a bug report. Keeping my fingers crossed that the solution will come sooner than later.

Recieved my 13" rMBP 2.4/16/256 a little over 24hrs ago. Been using it semi heavy and just experince the keyboard + trackpad freeze TWICE within 5 mins. I had spotify open listening to music and surfing the web. Music was still playing in the background. I have also summited a bug ticket. I hope a fix comes out soon. Very annoying..

You can add me to this list as well 😟 I received my rMBP 13 (2.8Ghz/16GB/512GB) yesterday and the touchpad & keyboard froze on me this evening. I had to do a hard reset.

I had just finished exporting 200+ photos from Lightroom when it happened.

This is my first Mac ever, so things aren't starting off on the best foot!! I will submit a ticket as suggested above though!

5 min ago, it happened again.

Lasted 5 min.

This is fourth time since last Saturday..

I will wait until next mid-week.

Hurry up APPLE!!!

The same issue with my 13 MBPR (late 2013), i5 / 8G / 256G. The issue happended once since I bought last night. It came back to life after closing the lid for several minutes and reopening again as a workaround. Hope this will be a software issue instead of a hardware one. God bless!

is there anybody with a previous model or MB Air model with Mavericks and has the same logs on console ?

Or has the same issue Trackpad + Keyboard freezing ?

Was going to purchase a 13" rMBP (late 2013) this weekend however, considering the number of users experiencing this problem, will hold out until Apple rectifies the problem. Interested to see whether it's software or hardware related..?

I have the same issue with my Macbook Pro late 2013 (256GB / 8GB / i5). Hope Apple will quick response. Otherwise I will send it back, in the case it coud be a Hardware-issue.

not truth. i installed maverics on my old macbook pro (late 2008) no ussues! i use it a week or so..just battery live is much longer now...

hello everybody, my 13" retina macbook is still on the way, but I'm obviously following this thread very closely. As I have mavericks installed on two machines at home (build a603 downloaded from the mac app store), i can give you a little perspective at least on the console logs everybody is checking.

The message you're getting is definitely not an error by itself, the frequency of it could be on the other hand a sign of something wrong. I get the same exact message on my early 2008 mac pro and late 2012 imac, everytime I wake the machines up, and just then, once. So it doesn't pop up by itself multiple times per minute while I'm using them.

obviously both these machines are not laptops so the rate at which the system tries to shut down keyboard and trackpad might be different. In any case, I would be interested to see the results if more people can download mavericks from the mac app store and perform a clean install using build a603, since the problem looks to be very specific to the build included on the retina 13".