Q: New Retina Macbook pro 13 Haswell system hang/unresponsive

@anthvar,

I am in Melbourne. purchase from online store, i been to the doncaster apple store, all their demo machine with hasswell cpu has no strange logs.

I am strongly recommend you, DO NOT BUY 13 inch now, that log entry should not pop up that often, there are very rare use said their mba has the issue, well, may be is true, but only 1 or 2 or may be 3 users, and may not as frequent as the 13 inch. 99% is from 13inch, and happens so often.

The senior advisor told me, the EFI only tried to resolve it on the software side, to provide a workaround, its just workaround, its not a fix!! all the 13 inch MBP is faulty, and should return it, wait for 1 or 2 months, they will resolve it in the next batch.

someone may think why apple don't hide de error in the OS so people don't see the log, here:

1. they need to release a new update of OS to hide it, release a new version of an OS is not simple, a lot of work.

2. No company will put a filter into their log system to hide something, there are a lot of hacker and people talks, information will be leak on the internet one day, its not worth to do something like this, plus they are benefited by a honest logging system for them to debug as well.

its clearly, a hardware issue and only happen on 13inch MBP late 2013 model, return it, if you buy one and see a unusal logging message keep poping up like this.

@mraker85,

can you please post your log screenshot with the system info window that shows your model, year together? thanks. if you can't then you are posting fake info.

i want to see if its really different model and how often you gets that log. i can get that log 5+ in a row!

7 hours no freezes.  I'm callin' it good....for me anyway.  Anyone having hangs since EFI flash?

Love people who now don't like that it's fixed.  Classic.  What do you think firmware updates do?  They update hardware.  Dunno, I'm beginning to believe 75% of the posts on here are bogus and not even owners of said hardware.

It's fixed apparently.  But if you still insist on little green men from the NSA taking time from making crop circles to conspire a bogus fix, take it back and get a Surface 2.  Please.

Thanks for your reply sTronic.

As I am not in a huge rush to purchase, I will continue to follow this forum and decide in due cause...

Cheers.

Well put.  I think some people are just contrarians, just because.  There are a couple on here, that are just incredible! 

What is your definintion of fixed I am still getting the messages in the logs so I am not sure what it fixed if anything.

Stop I'm going to choke to death from laughing. There are some people that wouldn't be satisfied if they were made of gold and cost a penny!  ROFL!!!!    They just don't get it, it's alot like talking to a dog about string theory.

Here's another guess, because I really love to guess S's.    

The log mesasge is generated by the kernel, this one,

11/7/13 9:21:15.000 PM kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

I have not read all the other posts, yet.  However, I think this message filling up the logs is one of two things:

- a remnant of the FIRMWARE bug, and will be eventually corrected.

- and maybe more likely, this 'wakeup' is a f/w driver to kernel interrupt (a wakeup from the f/w to the kernel driver saying something touched me, and I have to move the hardware cursor, are the higher level stacks ready?), basically, and is completely normal, however verbose IMHO, and was unrelated to the FIRMWARE bug that caused the trackpad to stop responding, MAYBE.

'Bou time I updated my profile...

everyone want the problem to be fixed properly. Apple didn't give any comment on this issue, even contacting their support team, they do not tell what is that log entry means, and they can't answer why USB pluged can stop it, and why majorly happen on 13inch... they's why people get worry.

anyway i will meet their technican and question them tomorrow.

Stronic, do you honestly believe that Apple will comment on their in-depth code and hardware design? When was the last time that this happened? Especially when it related to a bug fix?

What is your definition of a fix? To me, if the system does not hang and does not cause lower performance/battery life, it is ok. So far this has been the case, and the issue is resolved. If this condition is voided in future, then you are correct. For now, you are wrong. Plain wrong.

PROBLEM FIXED - DISCUSSION CLOSED!

Very happy that nobody had a freeze during these hours after release of the fix.

It was a stupid bug and our hardware works very good.

P.S. To the people who don't want to believe that it was a software issue i suggest to buy a powerful and great and fantastic notebook with windows 8.1... 

sTronic,

Just shut the f**k up! There is no point in creating un-necessary panic. Apple is definetely not a company that will screw its customers like this. If there was a genuine hardware problem, it would have recalled all the units. A company's reputation is at stake. If Apple tried to pull of **** like you are mentioning, the media will kill Apple and the entire company will be destroyed.

For all we know you could be an anti apple fan or even be working for a rival company!

What he said!  I'm thinking this will censored by the thought police though.  Similar requests from me were..