Q: New Retina Macbook pro 13 Haswell system hang/unresponsive

I don't know what Apple expects to do. I had a Macbook Pro 13" retina late 2013 with some problems. Now I have the same but refurbished, they gave me $300 for the change and, for the moment (like one hour of use) it has no problem, I hope it continues this way because I don't trust Apple products anymore. I hope they comes up with a fix for all the probems we have encounter with our Macs, the issue with this is that the threads are very old and even after months Apple has no yet release a fix.

Based on apple's response to these issues, I'd guess that they're counting on the fanatics to claim that this problem isn't real, but seriously... my macbook pro retina has been by far the most unreliable machine I've ever used.

rakeshfromlynnwood wrote:

 

my macbook pro retina has been by far the most unreliable machine I've ever used.

Same here. In my eyes this is defective hardware. Once I had a PC that had a bad block of RAM in it, and that acted somewhat similarly. I switched the RAM and it became a very stable machine.

I wish there was something to do about this. I am becoming increasingly frustrated by this POS macbook.

Well, I think that all Macbook Pro late 2013 have problems, now mine, after 5 exchanges, has backlight beeding. I can see a yellow patch/light on the low right corner of the screen. The problem is only visible on dark images, so when a see a dark image or a movie I can see in that low right corner the yellow light that becamos annoying if the birghtness is at max level. That's not pleasant but I think this one is the best Macbook Pro I has had... What a shame.

I have logged system hangs that require a hard shutdown the last 40 days.  My Late 2013 Retina has frozen 6 times.  The syslog has no debug records, the system just shuts down.  This has nothing to do with USB as far as I can tell as the touchpad warnings are regularly posted to syslog when the system is running.  This is faulty hardware that OS X does not have a chance to diagnose therefore no syslog info available.  It may be graphics related since the freezes seem to happen more often when a youtube video is playing. I am very dissappointed in Apple now.

I have a  "MacBookPro11,1" that EFI v1.3 does not apply to.

Mine almost invariably loses keyboard funcionality (the trackpad and one of the thunderbolt ports don't work at all) when I'm copying large files from one USB drive to another. It eventually recovers most of the time, but it does make the machine almost completely unusable during the copy, even though the copy doesn't consume significant processing power.

Yesterday the machine continually dropped my Bluetooth mouse. Every 10-15 minutes, pretty much.

They really need to refresh their laptop line, pronto. And maybe for once give functionality a priority, rather than compromising both performance and reliability while raising the price in order to fit a target form factor envisioned before they engaged the engineers, because their current machines suck.

Correction: my MacBookPro11,1 DOES have EFI v 1.3 installed.   The installer error was very misleading; I checked manually with Apple EFI Table of Contents for EFI Updates.

I have to admit keeping up on this thread has really made me happy that I downgraded from the retina display on the 13" model. The one I have now hasn't had any problems at all and I am very happy with it. I use mine for music though so I could careless how crisp the resolution is. I really think it has to do with trying to run that high Rez on that model....  Apple should fix this problem... I honestly think the company is changing again now that Steve Jobs is gone...

Are they really going to buy beats by dre? Get your **** together apple!! I had to return my new laptop 4 times before I decided to downgrade the display which cost me 200$ more

Dollars (that makes 0 sense).... Unacceptable for the amount of money they charge for these machines. Good luck everyone. If you r within your return time I highly recommend changing models or just going with another laptop altogether.

I agree with you buddy, they have to pay more attention in making good products because at the end they wil end up without customers. I've change mine 4 times and at the end I decided to go for a refurbished that works better than a new one. It has its problems, a yellow light on the low right corner of the screen that can only be seen when the screen is playing a movie or on a dark image. This is "acceptable" because I'm tired of struggling with Apple.

At this point, I think the only thing we can conclude is that apple has abandoned any pretense at making quality machines.

Macbookpro retina 15*. 16gb ram refurb. +-3000$

3 days of his new life.

I just spend 2 hours chatting with one guy of apple-support staff.

Finally he had to quit the job so I went surfing on web looking for a solution and I find you.

So i think those two guys already knew about this issue and honestly I feel a bit ******.

I bought it in Australia so I can join the 15 days refound policy. I moved in new zealand for a week for my job, and in my job I need the mac 100%, I work with pictures and movies and after 10 minutes of iphoto or movies applications it stop. If they dont fix me the problem in 1 day Im going back to Sydney and I'll do the third world war.

People, friend of mine who use mac and bought this new products before me told me this: apple is finish, is not the same brand we used to know. But I always answered them that that's a way of saying that ppl use every time they are not completely sotisfy by a so expensive products, becouse of the expectations this price mades on people minds.

Finally I've to agree. Steve Jobs is death. Apple has become just a new businnes and marketing brand, to make money, before everything else.

Never been so disappointed

So, there isn't a fix around these days or is it?

I may not have read all these postings, but certainly all the most recent ones and there have been individual solutions identified, but none seem to work for everybody and probably not for the majority. I suppose somebody with a lot of time on their hands could go through all 3,000 postings and write a summary of what works, but I don't think I know that person. That's the biggest problem with these forever posts...coming up on eight months.

Just got a Macbook Pro 13 Retina this afternoon.  After less than 5 minutes it froze up on the "Welcome" screen.  Restarting it again and again results in the same thing;  Frozen up and worthless.  Very frustrating, but more than that it's just so terribly disappointing. "Welcome" indeed.  We have four iPads and MacTV; never a hitch, ever.  After reading some of this nearly 200 pages of cries for help with similar problems and no answers, my faith in Mac computers is well shaken.  Apple, take back your Mac!

It's going back to Best Buy as soon as humanly possible.

Add me to the list of people that have this happen.  Mine is somewhat infrequent.  The nice thing is if it happens while I am logged in (which it usually does) I can attach a USB mouse to reboot.  If I sleep the machine I cannot login from the lock screen unless I attach a keyboard.  Pretty frustrating.  This is on a Retina, 15-inch, Late 2013 MBP.