Q: New Retina Macbook pro 13 Haswell system hang/unresponsive

I got today a MBPr 256 SSD with 16 GB of memory.

I just got the same issue, and it temporaly fixed closing the lid for few minutes.  Very dissapointed with this performance....

I guess I still have 13 days to think about it

I got the 8gb memory and 512gb ssd 13" model and this has happened to me twice. I've had to hold in the power button to fix it. Resulting in loss of what I was doing. £1500 for a dodgy laptop isn't good

From all the talk goingg on here....we can conclude that it affects only 13inch model of retina MBP..then how can we conclude like some folks says it's a mavericks issue?

Please read the previos posts. People with iMac ora retina 15 get this issue...

I have bought this mbp 13" Retina  8GB RAM, 256GB SSD, 2013 2hous ago, $1700+, and it freezing already! Closing the lid helps

I have this problem too. Hopefully a software update will address the issue soon?

I'm on the just released 13 inch Retina MacBook Pro. I bought the stock 8GB/256GB model.

Next time I will just buy a better laptop at 2/3 the cost, one that has upgradeable parts inside. I am very disappointed.

Mine has frozen several times since I received it. Each time I've lost what I was working on.

2013 rMBP 8GB 256GB SSD. Apple better watch out for Samsung, Asus and the rest, quality has degraded majorly, I guess its my own fault for being an early adopter everytime apple comes out with something.

Won't mke this mistake again. Apple was known for quality and to some extent still is, no one can much the build quality but as far as function, were going backwards.

I've ordered the new MBP 13" 2.8/8/512 online last week. Should be receiving it tomorrow. After reading this thread I'm really devastated. Does the 14 days return start from the day I receive the laptop? I'm thinking the freeze will happen to mine although I haven't got it yet. It's my first Mac :(

Same problem. I've got the MacBook Pro 13,3" Retina Haswell (256GB 8GB) mith Mavericks. I got 2 freezes in the first 2 days. Hope for a fix soon

Same Problem too. MacBook Pro 13" Retina Haswell (A1502) 256GB 8GB RAM. 2 freezes so far. All when using Safari.

Sorry frndss..I have justtt gone through rallards opinion...his iMac shows this issue after mavericks installed...so I think its a great newsss..bcozz iMacs have come with wireless keyboard  and mouse...so guys just think about ..in iMac three components are independent(CPU/monitor,keyboard,mouse)..so I conclude it's surely a BIG problem of FREE mavericks.....

I have purchased a rMBP 13" Late 2013 that shows suspicious behaviour, too. The symptoms I am seeing are slighly different from what you guys are reporting. If anyone sees the symptoms I have, please shout out.

Symptoms being:

-I do NOT have this popular console log with the Apple Internal keyboard in it...

-I do NOT have full input freezes. Mine are IMHO even more annoying: Sometimes the keyboard and trackpad freeze for a short period of time (<1 up to 3 seconds). The inputs during that feeze are ignored. That causes missing characters when typing and a stuttering scrolling behaviour. Try typing passwords when your MBP eats keys .  After power cycling, input behaviour is back to normal.

-The issue has shown for two times now. I gave it plenty of time (20 mins) to recover by itself, which it did not. I did a reboot then. I was on battery. Closing it did not help, but maybe I did not give it enough time to enter standby at that time.

Here is ANOTHER ISSUE that I have noticed. Please report back I you see that, too:

-When keyboard background illumination is set to lower levels (e.g. 1-2 ticks), it starts to flicker every now and then.

-My gut feeling is, that this happens when the CPU takes a deep breath (returning from a lower power state or boosting into a higher one). For now I am happy that a quite minor circuit seems to be the only one affected, but that should not happen either. Maybe they should stop stripping out capacitors for thickness reasons .

Hi guys,

I haven't had any freezes for almost 2 days. This "fix" might be a consequence of some other problem I solved. I don't know if it is related, but I'll tell it to you in case it works for other people. I discovered that when I did searches on the mail program I didn't get almost any results. Apparently, the content on my mail app was not properly indexed due to Mavericks. So I re-indexed spotlight. I followed these instructions:

1. From the Apple () menu, choose System Preferences.
2. Click Spotlight.
3. Click the Privacy tab.
4. Drag a folder or an entire volume (your hard drive) to the list.
5. If prompted for confirmation, click OK.
6. Remove the item or volume you just added to the list by clicking it and then clicking the minus ("-") button.
7. Close Spotlight preferences.

I dragged my entire volume. My searches started working again and since then I've had no freezes.

I also restarted my computer and pressed cmd+alt+p+r at some point, but another person in the forum said that this particular restart hasn't worked for him.

Both solutions are quite harmless so it doesn't hurt to try them.

Same problem here:

MBPr 13" Haswell, 16Gb, 512Gb, 2.8.

Mouse and Trackpad lock up. Everything else seems to be working fine.

Have to hard power off to get the system working again.

Hey everyone,

I also have the MBP 8GB RAM 256GB HD and experienced the mouse and trackpad lock up on the second day after purchase.

I am curious if there is a recall am I have covered under the regular apple warranty or should I purchase the apple care protection plan?