Q: New Retina Macbook pro 13 Haswell system hang/unresponsive

After fresh re-installing Mavericks and without using flash, haven't had a freese since yesterday. That being said, I'm still getting errors in logs: "The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)"

The number of responses you see that are from 13" late-2013 rMBP failures should tell you something.  While there might be some issues on other Macs, one can be pretty sure that something else is up with regards to just the 13" late-2013 rMBPs.

Also only the 13" late-2013 has this special Build 13A2093 of Mavericks, the 15" seems to be using vanilla 13A603 builds that are on others too.

An Apple senior tech had me do just that.  It froze immediately after I was done with the reinstall.  Just opened Safari and that was it:(

Hi. Same here as well. One night it just froze. I haven't read all of this thread (it's a bit long at this point...), but so far this only happened to me once, and it was when the machine was plugged in. Did it happen to you when it was on battery power as well?

My configuration is 13"/2.4/4GB/128GB.

I've got the trackpad error message thing in my log all the time - constantly - like every minute, even when I haven't got the issue.  Anyone know what that means?  Is it normal?  Example below.

2013-10-30 00:00:10 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:00:27 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:00:53 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:01:04 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:01:11 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:01:31 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:02:15 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:02:35 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:02:52 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:03:01 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:03:13 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:03:34 +0000 com.apple.launchd[1]: Exit timeout elapsed (20 seconds). Killing

2013-10-30 00:03:45 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

2013-10-30 00:04:46 +0000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

neteng101 wrote:

 

Also only the 13" late-2013 has this special Build 13A2093 of Mavericks, the 15" seems to be using vanilla 13A603 builds that are on others too.

You may be on to something

Has anyone noticed this weird little "moved" link that has appeared at the top of this thread?

The link, for me, gives an error implying restricted content.

Not sure what that means, but I wonder if Apple wants to close this thread...

Summer 2012 15' Retina 16Gb memory 512Gb SSD Bluetooth mouse & keyboard.

problem started yesterday (it is possible that before yesterday I had something plugged into USB port all the time).  "Freeze" was happening immidiately after reboot.  (NOTE: It was not full freeeze. Mouse was still moving around and some animations were still running on the screen). It seems that Menu bar apps were the one which were really frozen (also I had some strange symptoms with Finder and Dock).  Sometimes trick with closing the led for few min did help.

Reinstall from recovery partition did not help.  However, reinstall from iTunes - did help. All (multiple) negative symptoms are gone for now.

Bottom line: It may make sense to reinstall from iTunes.

Cheers,

  Andrei

P.S. Am I halucinating or did Apple released minor point update to the Maverick already (few days ago?). I do not see it now... must be halicinating.

Guys, before posting stuff like it only happens to the late 13" rMBP Haswell, please read some of the comments in this thread.

People with older MBPs, iMacs and even Airs experienced this issue after installing Mavericks!

I've been following this post for a few days now, so please don't draw immature conclusions after reading 3-4 posts. It's very misleading to some users.

Please check your build number.  I wonder if iTunes downloaded the generic Build 13A603 for you instead of the special build you get for the 13" rMBP.

Never mind - just saw you posted about a "12.

Eric Tiffany wrote:

 

Has anyone noticed this weird little "moved" link that has appeared at the top of this thread?

 

 

The link, for me, gives an error implying restricted content.

 

Not sure what that means, but I wonder if Apple wants to close this thread...

I've seen that before, it appeared a few hours ago. Not sure what it is, and what it does.

I doubt they would close this thread.

Hi, I am new to macbook pros and was reading this forum right after I purchased my late 2013 mbp and was very scared this would happen to me. ive had mine for around 2 days and so far, my macbook pro is working perfectly with absolutely no freezes. SO knock on wood!

btw i have the 13" 8gb ram/ 256 gb ssd

fkamalia wrote:

 

Hi, I am new to macbook pros and was reading this forum right after I purchased my late 2013 mbp and was very scared this would happen to me. ive had mine for around 2 days and so far, my macbook pro is working perfectly with absolutely no freezes. SO knock on wood!

 

btw i have the 13" 8gb ram/ 256 gb ssd

Do you - by chance, use a USB Mouse or have a USB anything connected?

Also, congratulations! I hope it keeps on working! Good luck!!!!

For anyone with problems that are non-13" haswell, can you check your build number of Maveriks? It's under "About this Mac - More Info"

Thanks, can you please go to console (spotligt search console) and check if you have error messages like

10/29/13 20:29:55.000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)

thanks