It's unresponsive to any command
Any suggestions?
Thanks
iMac, OS X Mountain Lion (10.8.5)
Which commands are you referring to? 😕
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
Shift
Command r
Command option p r ( I think that's what it is)
http://support.apple.com/kb/TS1367 Troubleshooting when your computer won't turn on
http://support.apple.com/kb/TS1587 Intel-based iMac: What to do if your computer won't turn on
http://support.apple.com/kb/PH11212 OS X Mountain Lion: Start up in safe mode
http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/PH11243 OS X Mountain Lion: Reset your computer’s PRAM
All but the SMC have been tried. I'm restarting now to see if the SMC option worked.
20 minutes later and the pinwheel is still spinning.
I just tried safe mode and the status bar comes up but disappears after a third of the way
Kelsey wrote:
20 minutes later and the pinwheel is still spinning.
Does this happen in Safe Mode also? Make sure there is nothing connected to your comp when troubleshooting (except for keyboard & mouse).
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it. Otherwise, take your comp to your nearest AS or an AASP. Diagnostic testing is FREE!
I haven't been able to get into safe mode yet. After the 20 minutes I shut it down with the power button. Then I tried doing safe mode again and that's when the status bar came up briefly. Now I'm back to the mindless spinning pinwheel
Mountain lion won't start...
