OSX Mavericks System Preference Pane Not Working

🙂

That's great if it's resolved, just post a report if it goes flaky (etrecheck will help you see the general health so take a look at a report anyway).

Mavericks seems not to like old software that runs at the system level.

Was very excited to try something that worked for someone else...but, alas, it did not work for me. Same lousy issue... 😠

How clean is your system now macmark2?

I know you went through & removed some items but it's not clear if it still could be third party software interfering.

It seems like you isolated to the user account, is that the case macmark2?

I'm trying to keep up, but everytime I have a suggestion it seems you have tried it a few posts back - good job :^)

Some random ideas - boot to recovery & reset user permissions (you need to type 'resetpassword' into Terminal to open the GUI tool).

Reinstall 10.9 over the top of this system to address any installer issues (it's counter-intuitive, but other 'bizarre errors' have had positive results via this method).

Sorry nothing concrete, do you want us to look at another report?

Same issue here. I can't open any kind of submenu or anything with an external window prompt in system preferences, I get the issue with being unable to close an unsaved textedit window (likely because it won't show the 'Do you want to save?' window), and I show the same 'shadows' on my Mail menu bar (which I originally didn't notice because my toolbar was set to show Icons only). Console shows me the same 'unable to convert NSNamedColorSpace System controlColor to Device RGB colorspace' errors every time I try to open something in System Preferences.

I ran etrecheck and there seems to be very little overlap. cetsk's solution didn't work for me either, nor did any of the other suggestions from earlier in the post.

Hardware Information:

MacBook Pro (17-inch, Early 2009)

MacBook Pro - model: MacBookPro5,2

1 2.66 GHz Intel Core 2 Duo CPU: 2 cores

4 GB RAM

Video Information:

NVIDIA GeForce 9400M - VRAM: 256 MB

NVIDIA GeForce 9600M GT - VRAM: 512 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:5:16

Disk Information:

ST750LX003-1AC154 disk0 : (750.16 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 749.3 GB (507.81 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-868

USB Information:

Apple Inc. Built-in iSight

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

at.obdev.nke.LittleSnitch (4050)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] at.obdev.littlesnitchd.plist

[loaded] com.adobe.fpsaud.plist

[not loaded] hdapm.plist

[not loaded] hdapm.plist~

[loaded] org.gpgtools.gpgmail.patch-uuid.plist

Launch Agents:

[loaded] at.obdev.LittleSnitchUIAgent.plist

[loaded] org.gpgtools.gpgmail.enable-bundles.plist

[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist

[loaded] org.gpgtools.Libmacgpg.xpc.plist

[loaded] org.gpgtools.macgpg2.fix.plist

[loaded] org.gpgtools.macgpg2.shutdown-gpg-agent.plist

[loaded] org.gpgtools.macgpg2.updater.plist

User Launch Agents:

[loaded] com.google.keystone.agent.plist

[loaded] com.valvesoftware.steamclean.plist

User Login Items:

Flux

gfxCardStatus

smcFanControl

CoinNotify

3rd Party Preference Panes:

Flash Player

Flip4Mac WMV

GPGPreferences

Internet Plug-ins:

AdobePDFViewer.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

QuickTime Plugin.plugin

User Internet Plug-ins:

Bad Fonts:

None

Time Machine:

Time Machine not configured!

Top Processes by CPU:

24% firefox

14% WindowServer

2% hidd

1% EtreCheck

0% fontd

0% Little Snitch Agent

0% SkyDrive

0% Little Snitch Network Monitor

0% mds

0% Flux

Top Processes by Memory:

403 MB firefox

131 MB mds_stores

119 MB com.apple.IconServicesAgent

61 MB Finder

47 MB WindowServer

41 MB Dock

25 MB SystemUIServer

25 MB mds

20 MB gamed

20 MB SkyDrive

Virtual Memory Statistics:

1.69 GB Free RAM

1.24 GB Active RAM

416 MB Inactive RAM

426 MB Wired RAM

242 MB Page-ins

0 B Page-outs

I can post the whole Console messages if it would be any help.

Same Problem For me. User specific, Mac Pro Early 2008 10.9. Login as other user - veverything fine. Login as "me" problem is there, either in safe mode or normal mode. Any fixes to foulger@macservice.co.nz. Thanks

Little Snitch is running as a kernel extension, is that up to date? Have you isolated the issue to your user account? Create a new user & see if that exhibits the same behavior.

I would remove all the user login items from 'System Preferences > Users & groups' to see if that makes any difference.

I don't think it's related, but you have a Flash player from 10.6 inside /Library/Internet Plug-Ins/

Also make sure gpgtools are up to date.

Little Snitch is up to date, and this issue is only on my account; my guest account does not experience the problem.

I have tried booting with no login items, however that did not help. Actually, a problem I experienced from doing that was that I was unable to add back the login items from the system preferences menu, but fortunately I could add them back from each program's options.

I too found the Flash Player 10.6 item odd, but I only have one Flash Player.plugin in my Internet Plug-Ins folder. I used Adobe's uninstaller, which deleted that file, and afterwards when I ran etrecheck again, both Flash Player entries were gone. Upon reinstalling the latest edition of Flash, however, both entries had returned in etrecheck. I also don't think it's a related issue, as the ColorSpace errors persisted while Flash was uninstalled, but since you mentioned it I figured I would too.

There are now 3 other threads which have now pointed to this one

https://discussions.apple.com/thread/5530124#23682829

https://discussions.apple.com/thread/5506342?answerId=23599490022#23599490022

https://discussions.apple.com/thread/5477906

I think there is a larger issue going on here that is affecting secondary windows in System Preferences and "Save As" dialogues in multiple programs.

Symptoms:

System Prefs> Security & Privacy> Advanced button not responding in any of the frames ( lock is unlocked / I'm administrator)

System Prefs> Security & Privacy> general allow apps downloaded from: wont let me choose Anywhere

System Prefs> Time machine> options button not responding

System Prefs> Network > Advanced button not responding

Text edit won't let you save or save as from the menu or with key combo shortcut

Can't close the last Text Edit window unless you have saved the document (i.e. the X in the corner of the window does nothing) - but quite (command-q) still works.

And "Save As" dialogues from Pixelmator, Apperture and iPhoto don't appear to be working for different people.

The errors are:

1.

7/11/2013 8:12:13.583 am System Preferences[390]: *** Assertion failure in -[NSSecureColor initWithColor:], /SourceCache/ViewBridge/ViewBridge-46/NSSecureColor.m:32

and 2.

7/11/2013 8:12:13.584 am System Preferences[390]: -[NSRemoteView viewDidMoveToWindow] caught non-fatal NSInternalInconsistencyException 'unable to convert NSNamedColorSpace System controlColor to Device RGB colorspace' with backtrace (

0 CoreFoundation 0x00007fff86a2d41c __exceptionPreprocess + 172

1 libobjc.A.dylib 0x00007fff9300ce75 objc_exception_throw + 43

2 CoreFoundation 0x00007fff86a2d1f8 +[NSException raise:format:arguments:] + 104

3 Foundation 0x00007fff935b2c61 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 189

4 ViewBridge 0x00007fff86be965c -[NSSecureColor initWithColor:] + 724

5 ViewBridge 0x00007fff86be936f +[NSSecureColor secureColorWithColor:] + 48

6 ViewBridge 0x00007fff86c0ccfb -[NSRemoteView sendFontSmoothingBackgroundColorToService:] + 40

7 ViewBridge 0x00007fff86c0dbf5 -[NSRemoteView viewDidMoveToWindow] + 197

8 AppKit 0x00007fff8e5601d0 -[NSView _setWindow:] + 2899

9 AppKit 0x00007fff8e55d804 -[NSView addSubview:] + 364

10 AppKit 0x00007fff8e571953 -[NSFrameView addSubview:] + 45

11 AppKit 0x00007fff8e57fcb5 -[NSWindow setContentView:] + 511

12 ViewBridge 0x00007fff86c13868 rendezvousPanel + 895

13 ViewBridge 0x00007fff86c12f3f -[NSRemoteView beginSheet:modalForWindow:size:isCritical:styleMask:] + 420

14 ViewBridge 0x00007fff86c13eea -[NSRemoteView beginDeferredSheet:] + 209

15 ViewBridge 0x00007fff86c14098 -[NSRemoteView beginDeferredSheets] + 283

16 ViewBridge 0x00007fff86c18ca2 __85-[NSRemoteViewMarshal beginSheet:modalForWindow:size:isCritical:styleMask:withReply:]_block_invoke + 83

17 ViewBridge 0x00007fff86c1c892 __deferBlockOntoMainThread_block_invoke_3 + 441

18 CoreFoundation 0x00007fff8695e7cc __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12

19 CoreFoundation 0x00007fff8694fee5 __CFRunLoopDoBlocks + 341

20 CoreFoundation 0x00007fff8694fc6e __CFRunLoopRun + 1982

21 CoreFoundation 0x00007fff8694f275 CFRunLoopRunSpecific + 309

22 HIToolbox 0x00007fff93221f0d RunCurrentEventLoopInMode + 226

23 HIToolbox 0x00007fff93221cb7 ReceiveNextEventCommon + 479

24 HIToolbox 0x00007fff93221abc _BlockUntilNextEventMatchingListInModeWithFilter + 65

25 AppKit 0x00007fff8e54928e _DPSNextEvent + 1434

26 AppKit 0x00007fff8e5488db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122

27 AppKit 0x00007fff8e53c9cc -[NSApplication run] + 553

28 AppKit 0x00007fff8e527803 NSApplicationMain + 940

29 libdyld.dylib 0x00007fff8e5245fd start + 1

30 ??? 0x0000000000000001 0x0 + 1

)

timestamp: 08:12:13.584 Thursday 07 November 2013

process/thread/queue: System Preferences (390) / 0x7fff776b3310 / com.apple.main-thread

code: line 607 of /SourceCache/ViewBridge/ViewBridge-46/ViewBridgeUtilities.m in logCaughtException

domain: exceptions

So far I have tried:

1. I Repair Disk in Recovery mode but there were no issues so it had nothing to repair

I ran "repair disk permissions" but that has made no difference

2. I just reinstalled OSX Mavericks from within OSX Mavericks but that hasn't helped either

3.. Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there.OS X: About OS X Recovery

as suggested by Arthur - but no help

4. Cetsk also suggested running:

cd /Library/Preferences/SystemConfiguration

sudo mv NetworkInterfaces.plist NetworkInterfaces.plist.bak

sudo mv preferences.plist preferences.plist.bak

and then restarting - this also didn't help with any of the issues

5. removing the following didn't help

/Preferences/com.apple.system preferences .plist

/Preferences/com.apple.screensaver.<12digitHexNumber>.plist

/Preferences/com.apple.desktop.plist

/Preferences/By Host/com.apple.systempreferences.xxx.plist of them)

/Caches/com.apple.systempreferences

6. I can't create a new user because the secondary menu simply won't come up in the "Users & Groups" system preferenes when I unlock then try to click on the "+" nothing happens

Anyone got any other ideas?

I just tried the guest account and there are no issues with a guest account

the work around is to go to the guest account then create a new administrator account (use your old admin account login details to permit this when prompted)

Sorry this may not be relevant, since you just posted the "use guest account workaround", posting anyway…

Should we take a look to see where "ViewBridge" lives on your system, it could indicate if it is part of the OS or a third party tool.

To search the system you must use Terminal (Spotlight doesn't look into hidden or system owned files)

The Terminal command would be…

sudo find / -iname 'ViewBridge'

(In summary: as root, search on / for case insensitive name 'ViewBridge')

Use 'man find' for the manual.

Obviously it is never a good idea to run random sudo commands from random people on the internet, hopefully you have a geek to run it by (or a backup).

Here is what my 10.9 shows…

It looks like it is part of the OS, I also have Xcode installed.

You could try the old fashioned 50/50 troubleshooting method, assuming you have really good backups & some time on your hands!

Delete 1/2 of your home folder & see if it resolves anything, if yes you have 50% fewer items to test, restore 1/4 of them, rinse & repeat, otherwise remove 1/2 of the remaining 1/2.

It is a brutal 'sledgehammer to crack a nut', but sometimes you just find a really tough nut!

Obviously time may be best spent focusing on the ~/Library, but it isn't always the source of the issue.

Rip out the ~/Library/Caches & other items from the bad account via the new admin account to prevent the OS locking files from deletion when the user is active (using sudo in the Terminal) - ask if you need help.

Feel free to post an EtreCheck report if you want a second opinion on the system…

http://www.etresoft.com/etrecheck

PS I would compare the output of the 'id' command when run as each admin user.

Hopefully they have similar entries in the 'staff' group.

NB: Supply the username to see both entries without logging in twice e.g.

id admin

id bad_user

Added note about id command

Hi Drew

thanks for yor response

I tried deleting a bunch of config files that had anything to do with colour/monitor/screensaver etc. - but that didn't help (note that I did this from within my own admin account so OSX Mavericks may just have restored the backup files

I am up and running on my new admin account without too much work so it's not too bad

Good idea on the sledge hammer apporach - but I might have to leave that to others

I read somewhere that the preferences are stored in memory in 10.9 (& maybe earlier) so deleting whilst logged in doesn't always work, I just can't find where I read that!

Did you check the group id's?

Since a new User and/or using Guest User has fixed the problem for several posters, I suggest you create a new User in System Preferences and move to the new User. This could be quicker than trying to track down the problem and it gives you a clean start.

You can drag your files to the Shared folder for access in the new User.

After logging into the new User, drag from Shared (it actually copies) and place it in the Local folders. (make sure you have enough free disk space since this will double the data during the process.)

I would not bring over much from the ~/Library.

For example, if you drag Documents folder to Shared, when you log into the new User do NOT drag the folder but the contents to the new Documents folder.

I would be very careful about adding browser plugins and verify that each third party app is up to date.

Hi dianeoforegon

Question: I have only the normal user account and the guest user account available. I cannot add another user account since the "+"-Button is non-functional, too. Can i use the the guest-account for your proposed migration?

And BTW the advanced options is non-functional, too....