derKlecks

Q: Massive problem with audio interface

Hi there.

 

I recently bought a brandnew iMac 27" Haswell i7. I encountered problems with my Focusrite Scarlett 18i8 audio interface. These are buzzing, clicking and noise immediately or after 3 minutes or so. I tried everything, re-installed the driveres several times, nothing, really nothing worked.

 

Then I bought an RME Babyface audio interface - and guess what? It's the same problem. I also have a massive sound noise after some minutes or the recording channel in Garage Band drops completely.

 

What is wrong here? I already tried using a different power plug, tried all USB ports, turned off WiFi, HDD sleep mode, etc. Nothing worked.

 

Do you have an idea?

 

I appeciate your help,

Adrian.

iMac (27-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 25, 2013 1:29 PM

Close

Q: Massive problem with audio interface

  • All replies
  • Helpful answers

first Previous Page 46 of 51 last Next
  • by grantmcf,

    grantmcf grantmcf May 17, 2014 8:15 PM in response to JimGr
    Level 1 (0 points)
    May 17, 2014 8:15 PM in response to JimGr

    27" iMac with fusion drive. So far with 10.9.3 the jittering problems I had with my Apogee Ensemble via firewire have been resolved. Not mentioned in the release notes, perhaps Apple were too embarassed to admit it.

  • by Jay Colin,

    Jay Colin Jay Colin May 18, 2014 4:01 AM in response to derKlecks
    Level 1 (0 points)
    May 18, 2014 4:01 AM in response to derKlecks

    Stil pops and clicks for me tho this is just sooooooooooo anoying!! Cant even watch a movie or play music with the audio going crazy! Such a shame apple

  • by RayNL,

    RayNL RayNL May 18, 2014 5:25 AM in response to larsomat
    Level 1 (4 points)
    May 18, 2014 5:25 AM in response to larsomat

    Nope EQ is "flat". Volume control is also not maxed out. In any case a pre-encoded file should not clip.

     

    iTunes just crashed and auto-restarted with a protection fault.


    And now in the System preferences there's no built in speakers showing up: just USB, but the audio is routed to the internal speakers. Screwed up.

     

    As I write I see there's iTunes 11.2.1. Updates coming thick and fast. 11.2 seemed to last just a couple of days.


    Generally speaking, there seems to be some very odd occasional artifacts in playback: almost like mp3 encoding, but these are apple lossless files encoded in iTunes. It isn't on every tune but I can hear it. BTW I have a very good hi fi to compare with. Pro quality gear like a Meridian 800 series CD player. Casual users may find this acceptable, but I want to be able to use this iMac set up for monitoring. I could do that with my old 2008 iMac + Snow Leopard. But I don't yet trust Mavericks + iMac late 2013 + fusion drive. Too unreliable for anything like pro use IMHO. Shame.

  • by JimGr,

    JimGr JimGr May 18, 2014 9:39 AM in response to grantmcf
    Level 1 (0 points)
    May 18, 2014 9:39 AM in response to grantmcf

    I have noted over the months since this audio issue started up that not one person working in an Apple Store had the slightest clue that anything was going on with iMac fusion drives and USB audio input. I keep telling them that there is an Apple Forums discussion thread over 40 pages long about the issue and they promise to check it out.

     

    This has been kept under wraps. The tech blogs don't ever mention it. Here it is rampant.

     

    I am sure Apple is sitting knowing and quiet. I will say that one by one our issues are getting resolved and finally mine are with the equipment I am using. I am grateful for their efforts even while I am still sympathetic to those who still suffer along with it all.

     

    Apple needs to put out better core audio standards once they lick this. Do it this way and it will work. That should be the strategy going forward.

  • by vitorim,

    vitorim vitorim May 18, 2014 10:22 AM in response to derKlecks
    Level 1 (0 points)
    May 18, 2014 10:22 AM in response to derKlecks

    This is truly terrible. 10.9.3 did not address the issue at all. BTW after hours waisted trying to figure out what is wrong you will realize it has nothing to do with external devices or third-party drivers. It may even work ok for a half an hour or less after you restart your mac (and you may leave the comment the issue had been resolved) but the truth is it will start again. What a shame.

  • by Pete Buchta,

    Pete Buchta Pete Buchta May 19, 2014 6:07 AM in response to vitorim
    Level 1 (4 points)
    Mac OS X
    May 19, 2014 6:07 AM in response to vitorim

    I am at a loss of what to say. I had to swap out my fusion iMac for an SSD iMac. That fixed the issue. If you cannot do this you may also use an external boot drive. I am thinking about getting a ssd thunderbolt dock. Sonnet's Echo 15 Thunderbolt Dock looks like it would fit the bill in more ways than one. Albeit a bit pricey, it probably is the most versitile.

     

    Best,

     

    Peter

  • by benwiggy,

    benwiggy benwiggy May 19, 2014 6:40 AM in response to Pete Buchta
    Level 4 (1,430 points)
    Mac OS X
    May 19, 2014 6:40 AM in response to Pete Buchta

    I have an Edirol FA-66 audio interface, which is FireWire and CoreAudio compliant.

     

    Terrible cracking and popping. If you look at Audio MIDI Setup preferences, you'll see that much of the Audio frameworks have not been altered at all in 10.9.3.

     

    I have a Fusion Drive, but I get exactly the same problems running the OS from an External.

     

    Audio from QuickTime Player 7 is perfect, with no static, so it HAS to be a software issue.

  • by Token Boomer,

    Token Boomer Token Boomer May 19, 2014 7:04 AM in response to benwiggy
    Level 2 (294 points)
    iPad
    May 19, 2014 7:04 AM in response to benwiggy

    I Think it is a software Issue and I'm sure it's Mavericks.  I was running Mountain Lion with no problems and then this.   There someting inherently unstabe about core audio on Mavericks and I say this because numerous people have posted problems with a wide variety of audio interfaces since Mavericks release and these problems are rarely consistant.  On my machine everything woks fine except playback of movie and TV shows on iTunes,  These are full of static yet iTunes music playback and Logic and Garabeband are fine.   I have an Apogee duet, firewire, by the way.  Other report widely different problems including music professionals whose incomes are being seriously compromised.   Apple's reputation as professional platform is going to be tarnished if they don't deal with this soon. 

  • by Glen Orpheus,

    Glen Orpheus Glen Orpheus May 19, 2014 12:22 PM in response to derKlecks
    Level 1 (0 points)
    May 19, 2014 12:22 PM in response to derKlecks

    I think everybody with a fusion drive should be replaced by apple at no extra cost, I was lucky to send mine back before time ran out and got mine exchanged for an SSD which works great with my Safire pro 40.

     

    It's a shame though, since Steve jobs demise it's all gone to ****......apple that is

  • by benwiggy,

    benwiggy benwiggy May 19, 2014 1:57 PM in response to Glen Orpheus
    Level 4 (1,430 points)
    Mac OS X
    May 19, 2014 1:57 PM in response to Glen Orpheus

    It does appear to be the Fusion Drive: an audio file on the Fusion drive plays back through external audio hardware with crackles.

    If the file is on another drive -- FireWire, USB, whatever -- the playback is fine.

     

    If I run the system from an external drive, but play files from the Fusion drive, I get crackles.

     

    I spoke to an AppleCare Senior Adviser today, who told me that issues with Fusion Drive and audio were fixed in earlier updates to Mavericks. I beg to differ.

     

    Gentlemen: start your engines. If you have AppleCare, start calling in. Send Feedback through the website.

    Tell Apple that this is not fixed.

     

    However, I will say that there is much that is good about Apple today, and that there were bugs -- big ones -- on 'you know who"'s watch.

  • by cohenmatt,

    cohenmatt cohenmatt May 19, 2014 2:56 PM in response to benwiggy
    Level 1 (5 points)
    May 19, 2014 2:56 PM in response to benwiggy

    Hello all,

     

    I like many have tried countless things and updated to every new version of Mavericks hoping my issue would be resolved. Ever since I updated my 2012 Fusion Drive 27" iMac to Mavericks audio output has been flaky. This ranged from bad stutters and skips in itunes audio after prolonged play to crackling over video playback. It's gotten mildy better with each update but not solved as video was always 100% broken.

     

    So far 10.9.3 did not solve the stuttering audio when playing videos with my Edirol FA-66 in iTunes or in Quicktime.

     

    Today I started to run my device at different sample rates. 44.1k (which I always use) outputs bad quality, the same is true of 48k.

     

    ******When I switch to 96k I can definately notice with multiple videos that iTunes and Quicktime are behaving properly! Fingers crossed guys.

     

    Is there any downside to running all my music and videos which are 44.1/48k through my soundcard upsampled to 96l???

  • by grantmcf,

    grantmcf grantmcf May 19, 2014 8:17 PM in response to grantmcf
    Level 1 (0 points)
    May 19, 2014 8:17 PM in response to grantmcf

    Scratch my previous comment that all was fine. For some reason my 27" iMac with fusion drive was fine all night long the other night and then tonight the jittering problems return. Come on Apple !!!

  • by Token Boomer,

    Token Boomer Token Boomer May 19, 2014 10:25 PM in response to cohenmatt
    Level 2 (294 points)
    iPad
    May 19, 2014 10:25 PM in response to cohenmatt

    Hello,

     

    I find it interesting that the initial solution of cohenmatt's, that of increasing to 96k, is exactly what works on my machine when dealing with playback of video on iTunes,  but I have a Apogee Duet Firewire so if the Edirol FA-66 is behaving exactly the same way then this is not a problem with individual interface makers but rather with Mavericks.  No more hiding behind a bush Apple!

  • by bias.,

    bias. bias. May 20, 2014 1:35 PM in response to derKlecks
    Level 1 (0 points)
    May 20, 2014 1:35 PM in response to derKlecks

    Model: Late 2013 13 Inch MacBook Pro

     

    Pops and clicks everywhere.. such a painfull affair, apple.

     

    Mostly appears in Safari (Soundcloud, Youtube....)

     

     

     

    Do something!

  • by benwiggy,

    benwiggy benwiggy May 20, 2014 11:25 PM in response to bias.
    Level 4 (1,430 points)
    Mac OS X
    May 20, 2014 11:25 PM in response to bias.

    bias. wrote:

     

    Pops and clicks everywhere.. such a painfull affair, apple.

     

    Do something!

    This is primarily a user forum. Apple doesn't read every post. You need to send feedback to Apple, or phone up AppleCare if you have it.

first Previous Page 46 of 51 last Next