fail activation ipad

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Level 1

5 points

fail activation ipad

i reset factory my ipad( new ipad ,ipad 3) and now i have error with my ipad and itunes these error:

itunes= " we 're sorry, we are unable to continue with your activation at this time"

please try again later or contact customer care.

ipad= "your ipad could not be activated because the activation server is temporarily unavailable .try connecting your ipad to itunes to active it or try agin in acouple of minutes

if this problem persists,contact apple supper at apple.com/support "

i try many times but same error what i must to do?

iPad, iOS 7.0.3, problem with update

Posted on Oct 25, 2013 2:01 PM

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Answer 1

Best reply

Apfelwurm

Level 4

1,717 points

Oct 25, 2013 2:38 PM in response to negin6666

Check the status of the activation server from time to time:

http://www.apple.com/support/systemstatus/

If the problem persists, contact Apple Support:

http://www.apple.com/support/contact/

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Answer 2

negin6666 Author

Level 1

5 points

Oct 26, 2013 12:31 AM in response to Apfelwurm

i check status is green but again i can't accive my ipad give me the same error

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Answer 3

Apfelwurm

Level 4

1,717 points

Oct 26, 2013 2:14 AM in response to negin6666

Did you contact Apple Support:

http://www.apple.com/support/contact/

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Answer 4

imobl

Level 7

20,298 points

Oct 26, 2013 6:58 AM in response to negin6666

Is/was your iPad jailbroken?

Were you running one of the beta versions of iOS7?

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Answer 5

negin6666 Author

Level 1

5 points

Oct 26, 2013 10:49 AM in response to Apfelwurm

yes i contact apple support but didin't fix my problem still i have same problem so i turn off it i can't use my ipad

no i didn't jailbreak my ipad

just yesterday i reset my ipad and now i can't active it

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Answer 6

Apfelwurm

Level 4

1,717 points

Oct 26, 2013 12:27 PM in response to negin6666

Do you see any other error messages?

These error messages are very important for further analysis!

I wonder whether your firewall and/or your anti-virus software are blocking access to Apple's servers.

Can you turn off the firewall and anti-virus software temporarily?

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Answer 7

negin6666 Author

Level 1

5 points

Oct 27, 2013 10:23 AM in response to Apfelwurm

no just i got this error on my ipad also i turn off my anti virus but i can active my ipad

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Answer 8

Apfelwurm

Level 4

1,717 points

Oct 27, 2013 11:15 AM in response to negin6666

Which error?

The same error as the one in your OP?

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Answer 9

negin6666 Author

Level 1

5 points

Oct 27, 2013 11:18 AM in response to Apfelwurm

when i connected to my computer is this error on iTunes :

" we 're sorry, we are unable to continue with your activation at this time"

please try again later or contact customer care.

and in my ipad is this error:

"your ipad could not be activated because the activation server is temporarily unavailable .try connecting your ipad to itunes to active it or try agin in acouple of minutes

if this problem persists,contact apple supper at apple.com/support "

and again my ipad turn on and off and again give me these error

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Answer 10

Apfelwurm

Level 4

1,717 points

Oct 27, 2013 11:29 AM in response to negin6666

When you contacted Apple Support, what advice did they give you?

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Answer 11

negin6666 Author

Level 1

5 points

Oct 27, 2013 11:37 AM in response to Apfelwurm

they told me reset the ipad again i reset it but again i have this problem

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Answer 12

Apfelwurm

Level 4

1,717 points

Oct 27, 2013 11:52 AM in response to negin6666

I found this troubleshooting guide for the iPhone, but it should also work for the iPad.

Follow the instructions step by step:

http://support.apple.com/kb/TS3424

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Answer 13

Nov 2, 2013 4:48 PM in response to Apfelwurm

I have the exact same problem.

iPad 2, upgraded to iOS 7.0.3 (from 6.1.3).

I have the "Hello" screen, and then i choose a language and location, and the ipad is trying to activate, but gives me the same message as for negin6666.

I tired resetting, tried restoring, tried using latest iTunes to activate - nothing works.

Apple support told me that i need to try later, but it felt like a made up advice, because the server status is green. i think the guy just wanted to get rid on me. 😟

anyways, any advice?

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Answer 14

Apfelwurm

Level 4

1,717 points

Nov 3, 2013 2:23 AM in response to sivaniram

Did you open the link in my post you replied to and followed its instructions?

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Answer 15

Mar 11, 2014 5:27 AM in response to negin6666

Try these options, not sure if the order matters or if only the second to last was the thing did it, but mine eventually got resolved: - for iPad

Put it on WiFi mode - even if you don't have alternate signal reception

In SETTINGS, iMessage, delete the email address that is there - top right corner, proceed with NEXT, disengage any options there

Launch iTunes via your MUSIC app

Launch APP STORE app, update any software

Launch MESSAGING, re-enter ID and password if asked

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