andyfoo

Q: Mavericks installed, now thunderbolt ethernet doesn't online after waking from sleep

Mid 2012 Retina Macbook Pro, 15 inch - as title suggests, after recently installing Mavericks from the app store + doing an upgrade install, the thunderbolt ethernet adapter no longer comes back online after the laptop wakes from sleep. System Information shows that the device is present and connected, it just won't bring the network interface up, so I have to disconnect + reconnect the adapter to get networking back up.

 

Wifi works fine, no problems there.

 

Anyone else encountered a similar issue?

MacBook Pro (Retina, Mid 2012), OS X Mavericks (10.9)

Posted on Oct 25, 2013 3:13 PM

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Q: Mavericks installed, now thunderbolt ethernet doesn't online after waking from sleep

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  • by NobleApocalypse,

    NobleApocalypse NobleApocalypse Feb 19, 2014 6:45 AM in response to JLHM
    Level 1 (0 points)
    Feb 19, 2014 6:45 AM in response to JLHM

    MacBook Pro - Retina - 15-inch - Late 2013 Model, OS X 10.9.1, Static IP with Apple Thunderbolt LAN Adapter... Same problem.

     

    It would be really nice to get this fixed. This by no means was a cheap machine...

  • by NicolasMa,

    NicolasMa NicolasMa Feb 25, 2014 5:07 AM in response to andyfoo
    Level 1 (0 points)
    Feb 25, 2014 5:07 AM in response to andyfoo

    I'm having the same issue as well. MBPr 15 mid-2012.

    Very annoying

  • by Bruno-,

    Bruno- Bruno- Feb 25, 2014 5:32 AM in response to NicolasMa
    Level 1 (19 points)
    Notebooks
    Feb 25, 2014 5:32 AM in response to NicolasMa

    hopefully enough people will have consistently reported recent issues to Apple http://www.apple.com/feedback/

    pending on their next fix to be released soon.

  • by calitinilo,

    calitinilo calitinilo Feb 26, 2014 3:09 AM in response to andyfoo
    Level 1 (5 points)
    Feb 26, 2014 3:09 AM in response to andyfoo

    Just now I test with 10.9.2 on iMac 27" and Belkin Thunderbolt Express Dock connection using ethernet... with manual IP and after sleep and awake, the network will work again well (imessage beep, internet browsing...)...

     

     

    I had to be patient since first 10.9 but now it seems solved and welcome again manual IP instead dhcp...

     

    Hope that the fixe is good also for simple Thunderbolt ethernet adaptator...

     

    M.

  • by jens74,

    jens74 jens74 Feb 26, 2014 7:14 AM in response to andyfoo
    Level 1 (0 points)
    Feb 26, 2014 7:14 AM in response to andyfoo

    Problem (MPB late 2013, Static Ip, Apple Thunderbolt Lan Adapter) solved with update 10.9.2.

  • by IncrediBody,

    IncrediBody IncrediBody Mar 1, 2014 2:04 AM in response to jens74
    Level 1 (0 points)
    Mar 1, 2014 2:04 AM in response to jens74

    10.9.2 solved the problem for me too.

  • by andyfoo,

    andyfoo andyfoo Mar 1, 2014 9:13 AM in response to IncrediBody
    Level 1 (0 points)
    Mar 1, 2014 9:13 AM in response to IncrediBody

    (cross post from other thread https://discussions.apple.com/thread/5471599?start=0&tstart=0 )

     

    I booted up my rMBP off battery, let it idle for a while, then put it to sleep.

     

    Came back to it approx 30 mins later, and the network still working.

     

    Looks promising - but want to try letting it sleep overnight to ensure a longer sleep still works!

  • by Cortana26,

    Cortana26 Cortana26 Mar 11, 2014 10:02 AM in response to andyfoo
    Level 1 (0 points)
    Mar 11, 2014 10:02 AM in response to andyfoo

    :/

  • by EngagedInvestor,

    EngagedInvestor EngagedInvestor Mar 31, 2014 6:47 PM in response to andyfoo
    Level 1 (0 points)
    Mar 31, 2014 6:47 PM in response to andyfoo

    Just wanted to chime in here.

     

    I've had this problem for the past year or so.  I've tried everything.  Some of it worked for a bit.

     

    It seemed that every time I disconnected my MBP to use it for a presentation (using the thunderbolt to VGA adapter) and then reconnecting, I would have this problem.

     

    Again it happened today.  Spent all day trouble shooting.  I have two thunderbolt displays daisychained.

     

    So I finally disconnected the "main" monitor so see if the second one would wake up.

     

    VIOLA.  worked like a charm.

     

    Plugged the first one back in - nothing. 

     

    Tried to daisy chain that one to the second one instead - nothing.

     

    Solution? 

     

    The thunderbolt cable was screwed.  I went back to BEST BUY where I purchased (thankfully had the 4 yr protection plan) and got it exchanged in no time. 

     

    Now I'm up and running without problems. 

     

    It comes down to the thunderbolt cable guys...I'm convinced because my first monitor was a "different" model number than the one I have now.  I know because it took the guys a few minutes to do the exchange because the model numbers were not lining up.

     

    Anyway, if you can, check your cable and get your monitor replaced if you're within a warranty or protection period.

     

    This drove me nuts and just wanted to help you if you're going through this same thing.

  • by Randall Venhola,

    Randall Venhola Randall Venhola Apr 1, 2014 9:43 AM in response to andyfoo
    Level 1 (0 points)
    iPad
    Apr 1, 2014 9:43 AM in response to andyfoo

    The problem has gone away for me with the upgrade to 10.9.2.

  • by JLHM,

    JLHM JLHM Apr 1, 2014 10:16 AM in response to JLHM
    Level 1 (10 points)
    Apr 1, 2014 10:16 AM in response to JLHM

    After hearing that the issue was corrected in the 10.9.2 update, I switched the network connection type back to static IP for the Thunderbolt ethernet adapter and it is working again when waking from sleep (or closing lid and then opening after a minute).

     

    Hooray!  Now Apple just has to fix the Mini Display Port to external monitor issues that 10.9.2 broke, so annoying!

  • by sitamet,

    sitamet sitamet Apr 3, 2014 6:11 AM in response to JLHM
    Level 1 (0 points)
    Apr 3, 2014 6:11 AM in response to JLHM

    MB Pro 13, late 2013, problem persists with a static IP and 10.9.2.

  • by hans_no,

    hans_no hans_no Apr 9, 2014 1:20 PM in response to andyfoo
    Level 1 (12 points)
    Mac OS X
    Apr 9, 2014 1:20 PM in response to andyfoo

    I have just purchased a new 2014 MBP 13 and Thunderbolt screen. The MBP is powered from the screen and my LAN cable also goes to the screen. I have 10.9.2 installed and have given my MBP a static IP address in the router.

     

    I see exactly the same problem as JLHM and sitamet, when the MBP wakes up. Often but not always when I open/use Safari I get a warning that the internet is not connected. My LAN is up for all my other devices on the wired and WiFi network. My MBP just does not see the internet over the thunderbolt cable. Others have also complained about loss of audio, so I guess there is a hang problem between the thunderbolt drivers.

     

    I can re-establish the internet connection by unplugging the thunderbolt cable on the MBP and re-inserting it.

     

    When is Apple going to take this problem seriously? It has been around for quite some time. The miniature thunderbolt cable plug has a limited mechanical lifetime. What is the manufacturer's garantee? 1000 matings?

    Will Apple replace my MBP when the plug is worn out?

     

    Does Apple read this discussion? I hope so and I hope for a company answer.

  • by hans_no,

    hans_no hans_no Apr 11, 2014 11:31 PM in response to andyfoo
    Level 1 (12 points)
    Mac OS X
    Apr 11, 2014 11:31 PM in response to andyfoo

    An update to yesterday, another way to wake up internet without unplugging the cable.

    I plugged in a USB mouse to the Thunderbolt display. Then when the internet did not connect

    I used the mouse and that was enough to again open up the ethgernet connection over thunderbolt.

  • by friguyb,

    friguyb friguyb May 30, 2014 3:13 PM in response to hans_no
    Level 1 (4 points)
    May 30, 2014 3:13 PM in response to hans_no

    I have the same issue with a mbp retina and a thunderbolt display. I remenber I had the network problem at the beginning but this one is gone. I did not understood what was happening, but now I do, wired Eth via the display, was disconnected and my wifi connection relayed.

     

    Now I am having an thunderbolt disk connection problem and often get the "disk not ejected properly" message

     

    I think it is a general problem with the monitor sleep mode which also cuts all the links to the machine Eth,USB and Thunderbold.Monitor sleep should only close the screen , not the other connections.

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