Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

For/If somebody who uses iTunes Home Sharing - has home sharing stopped working for you after updating to iTunes to 11.1.2 or OS X Mavericks? Both of those updates were released and applied on the same day. Before these two updates, it was working fine. Just trying to figure out which is possibly the problem and how to fix it. Any suggestions will be appreciated.


BEFORE

OS X Mountain Lion 10.8.5

iTunes 11.1 or 11.1.1


AFTER

OS X Mavericks

iTunes 11.1.2


Devices on the Network

(Device ... Operating System ... Network Connection Type)

Mac Mini ... OS X Mavericks 10.9 … Wired

MacBook Pro(MBP) ... OS X Mavericks 10.9 … Wi-Fi

iPhone 5 ... iOS 7.0.3 … Wi-Fi

iPhone 5 ... iOS 6.1.4 ... Wi-Fi

iPad 3rd Gen … iOS 7.0.2 ... Wi-Fi


The Home Sharing is still working fine between the OS X devices (Mac Mini and MBP). But none of the iOS devices detect either of the Home Sharing Libraries (Mac Mini and MBP library). Also, since all three iOS devices are running three different iOS versions, i dont believe it is not an iOS problem.

iPhone 5, iOS 7.0.3

Posted on Oct 25, 2013 7:43 PM

Reply
Question marked as Best reply

Posted on Oct 28, 2013 8:05 AM

Hello amerikandesi87,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


Troubleshooting Home Sharing

http://support.apple.com/kb/ts2972


Best of luck,

Mario

75 replies

Oct 28, 2013 8:59 AM in response to mario49

The Standard "Troubleshooting Home Sharing" does NOT apply here...

http://support.apple.com/kb/ts2972



I have 4 AppleTVs and None of them will connect to my HomeSharing since I have Updated iTunes to the Latest Version (iTunes v11.1.2) on my Windows 7 PC... There has been NO good advice posted to the Apple Support Community.


IPv6 has always been off on my router...


Thanks, jc

Oct 28, 2013 5:35 PM in response to Richard Groff2

My Apple TV sees my library - however, when I start streaming a movie, it drops the connection and returns back to the Apple TV home screen and says comptuers with home sharing turned on will appear, and within a minute or two, it does. I begin the playback of a movie again, and the process repeats. Same thing of updating to Mavericks, newest iTunes, newest Apple TV version.

Oct 30, 2013 8:21 AM in response to amerikandesi87

I have the same issue, VERY annoyed HomeSharing worked well until I updated my Windows7 PC from iTunes 11.1.1 to 11.1.2. Now Home sharing and the ability to connect to Apple TV is broken. the Remote app on the iPhone will not connect to PC iTunes either. However, the iPhone will stream to AppleTV, and Control apple TV but I cannot connect to my PC with either AppleTV or iPhone. All devices running latest versions of Apple SW.

I have run through all the recommended diagnostics and KB articles. It just stopped working on the iTunes update to 11.1.2


Please fix ASAP... I'm waiting to buy the iPad Air, but won't if I can't use it with my iTunes library !!

Oct 30, 2013 5:11 PM in response to amerikandesi87

This is the most irritating of the problems I've encountered since these updates.


My shared library is right there plain as day in itunes, but when I click it nothing happens.


My apple tv (which has always been buggy and unreliable) is going haywire lately when it comes to shared librarys, which is the main thing I use it for.


They need to fix this stuff ASAP. It's more than just a minor annoyance.


Oh, and itunes radio only works when it wants to as well.

Oct 30, 2013 5:12 PM in response to jimiapple67

All, I just wanted to give you an update on my situation on my Win7 System. I completely Removed (In THIS Order) iTunes > Apple Mobile Device Support > Bonjour > Apple Application Support > Apple Software Update.... Then Restarted!


I then Downloaded the latest version of iTunes and Installed it Fresh (All that I removed was restored); Problem Resolved!


This was not as invasive as you would think; I did not lose ANY Media or my Playlists (My Data was intact).


This was Driving Me CRAZY; the info above was the FIX!


Please post your results if this resolves you issue as well.


Thanks,

Oct 30, 2013 11:34 PM in response to amerikandesi87

#3 in Home Sharing Troubleshooting helped me ... seems like after installing OS X Mavericks/iTunes 11.1.2 your HomeSharing signs out your Apple ID ... i was under the impression that it was still signed in since the OS X devices were able to detect each others library ... but seems like OS X devices dont need your home sharing to be signed in with your apple ID to detect other libraries on the network ... iOS devices on the other hand obviously do ... so make sure to check you're signed in with the Apple ID ... STEP #3 CHECK YOUR APPLE ID ... once signed in ... i was able to get access on my iPhone 5

Nov 1, 2013 8:05 PM in response to amerikandesi87

I had already tried a bunch of the fixes listed to no avail but what got me going again was very simple. Make sure home sharing is setup on the Apple TV. Leave the Apple TV on, and at the home screen with the selection box on Computers. On the Mac open iTunes, click File > Home Sharing > Turn Off Home Sharing. QUIT ITUNES (this is the step I missed the first time). Open iTunes again, click File > Home Sharing > Turn On Home Sharing. Sign in with the same Apple ID and password.


Interesting that there seem to be different methods that fix it for some and not others.

Home Sharing not working - iTunes 11.1.2 / iOS 7.0.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.