6 Replies Latest reply: Oct 28, 2013 1:06 PM by davekappesq Branched to a new discussion.
Mitch Wayne Level 1 Level 1

I have a 4S that is running iOS 7.0.3. When connected to the Mac two things fail to happen:

 

1 - iTunes doesn't launch and I have to manually do so

2 - The Sync is stuck in "Finish Sync" and the only way out without quitting iTunes is to tell the app to run a backup

 

Any thoughts

 

--Mitch


iMac, OS X Mountain Lion (10.8.2), SSD 8Gb RAM i7
Solved by Carolyn Samit on Oct 25, 2013 7:57 PM Solved

Open iTunes when press Command , (comma) to open iTunes preferences then select the Devices tab.

 

Deselect:  Prevent iPods, IPhone, and iPads from syncing automatically

 

 

Reset your iPhone.

 

 

Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

Then try syncing.