JamesBalmforth

Q: Preview trackpad scroll is occasionally freezing following OSX Mavericks install

Scrolling on the trackpad in preview is occasionally freezing following OSX Mavericks install. I am only experiencing this in preview whilst scrolling through PDF's. Wondering if anyone else is having this problem? Using a MBPR 2012 with 16gb RAM so unlikely to be related to any hardware insufficency.

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 26, 2013 2:17 AM

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Q: Preview trackpad scroll is occasionally freezing following OSX Mavericks install

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  • by RequiredAliasOfDecentLength,

    RequiredAliasOfDecentLength RequiredAliasOfDecentLength Feb 7, 2014 1:16 PM in response to mjs0201
    Level 1 (10 points)
    Feb 7, 2014 1:16 PM in response to mjs0201

    The MacRumours accessibility fix did not work for me, but it did prompt me to poke through the other accessibility options. And I found a solution that has worked for me.

     

    I found that under System Preferences -> Accessibility -> Mouse & Trackpad -> Trackpad Options, my "Scrolling" field was set to "without Inertia".

     

    Switching that to "with Inertia" has fixed all my Preview scrolling woes. (I think that is the default setting for a new installation of OS X.) I don't particularly like the intertial scroll, but it clearly works much better than the "without inertia" scroll, which seems to fail in Preview right at the point in the algorithm when the inertial movement would normally be applied to the scrolling pane.

     

    -S

     

    Screen Shot 2014-02-07 at 16.04.06 .png

  • by Markus278,

    Markus278 Markus278 Feb 7, 2014 1:43 PM in response to RequiredAliasOfDecentLength
    Level 1 (0 points)
    Feb 7, 2014 1:43 PM in response to RequiredAliasOfDecentLength

    that didn't fix the problem for me. Still unresponsive trackpad scrolling in preview app occassionally. Any other ideas?

  • by ringalex,

    ringalex ringalex Feb 13, 2014 3:09 AM in response to mjs0201
    Level 1 (0 points)
    Feb 13, 2014 3:09 AM in response to mjs0201

    Thanks mjs0201. It worked for me too. Didn't even need to reboot machine. Just quit and relaunched preview and all hunky dory. Thanks!

  • by JamesBalmforth,

    JamesBalmforth JamesBalmforth Mar 1, 2014 2:42 AM in response to ringalex
    Level 1 (0 points)
    Mar 1, 2014 2:42 AM in response to ringalex

    This issue is not resolved for many people. Trackpad freezes regularly making it very irritating to read pdf documents, sometimes having to wait several second for it to wake up. How it is possible that Apple cannot fix this, when they are the ones that broke it in the first place I really don't know.

  • by HillaryF,

    HillaryF HillaryF Mar 1, 2014 2:29 PM in response to JamesBalmforth
    Level 1 (0 points)
    Mar 1, 2014 2:29 PM in response to JamesBalmforth

    I just bought my MacBook Pro 2 days ago and the vert scroll jamming just started happening for me - these are some clues, not sure what they mean but....  Vert scroll jams only on Firefox, also I had just added some Add Ons (before in Firefox w/ no add ons scroll was fine) and only in Google docs, other sites in Firefox scrolling fine.  When I opened my G-docs in Safari, I had no problem with the vert scroll - I also tried many of the fixes this thread has suggested.

  • by HillaryF,

    HillaryF HillaryF Mar 1, 2014 3:23 PM in response to HillaryF
    Level 1 (0 points)
    Mar 1, 2014 3:23 PM in response to HillaryF

    Update - I figured out part of the glitch, it will only vert scroll G-docs in Firefox if I hover the cursor over the scroll bar, it should scroll if you hover the cursor anwhere the doc.  Ugh.

    HillaryF wrote:

     

    I just bought my MacBook Pro 2 days ago and the vert scroll jamming just started happening for me - these are some clues, not sure what they mean but....  Vert scroll jams only on Firefox, also I had just added some Add Ons (before in Firefox w/ no add ons scroll was fine) and only in Google docs, other sites in Firefox scrolling fine.  When I opened my G-docs in Safari, I had no problem with the vert scroll - I also tried many of the fixes this thread has suggested.

  • by emjosht,

    emjosht emjosht Mar 4, 2014 11:21 AM in response to JamesBalmforth
    Level 1 (0 points)
    Mar 4, 2014 11:21 AM in response to JamesBalmforth

    THIS IS NOT INTENDED FOR "BUGGY/LAGGY" ISSUES. THIS HELPED ME WHEN TRACKPAD + ALL GESTURES ARE WORKING EXCEPT SCROLL. Hope it helps

     

     

    SYSTEM PREFERENCES:

    Accessibility:

    Mouse & Trackpad:

    uncheck "Ignore built-in trackpad when mouse or wireless trackpad is present" or leave unchecked:

    click the "Trackpad Options" tab:

    click the checkbox to enable scrolling.

  • by Mates@apple,

    Mates@apple Mates@apple Mar 24, 2014 10:21 AM in response to JamesBalmforth
    Level 1 (0 points)
    Mar 24, 2014 10:21 AM in response to JamesBalmforth

     

    100% agree with you. To be honest, I am quite disillusioned with Apple, more precisely with OS X. I have other machines running on W7 and Linux (Ubuntu) but by buying the Mac, I was hoping to get the best debugged and most-advanced OS/machine. However, lots of disappointments so far. I have never experienced so many troubles with ordinary apps such as Firefox, TrueCrypt and others when using them on daily basis. And even Apple's own apps like Preview... The apps behave differently from W7/Ubuntu when used on my Mac and the trackpad hard times I have experienced so far when using the Firefox browser, Preview and even PowerPoint simply drive me crazy! Martin

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