2 Replies Latest reply: Nov 9, 2013 2:19 PM by Granddadscott
theGDone Level 1 Level 1 (0 points)

My laptop is Windows 7 (Home Premium, 64-bit, 2.53GHz, RAM 4GB with 3.87GB free), and it wouldn't install nor update into the latest version of iTunes.


First, the software update would start downloading and at the end it fails. So I uninstalled iTunes as well as its compoments.After downloading iTunes setup from the Apple site, I tried to install it.


After confirming file location, I click "next" and the moment iTunes is to start installing Apple Application Support a box would pop up and say "the system cannot open the device or file specified." The same box shows four times for each software (Bonjour, AMDS, Software update and AAS).


I downloaded the setup 3 times and the same thing happens. My laptop space should be enough, so is my laptop too old?


Any more system details needed, let me know I need a solution soon!