CDs are not recognized by ITunes or my computer but DVDs and data CD are fine it will not burn ether giving me an error 4450 on Itunes. I have reinstalled Itunes CD drivers and removed filters but nothing works.
I am using Windows Vista home basic on a Toshiba satelite L30 it has a Matshita UJ-850S super drive. The only thing I really need to do is import music CDs on to Itunes. Please help.
iPhone 4, iOS 7.0.1
Hi Bannisted,
Thanks for using Apple Support Communities. This article has steps you can try if iTunes for Windows does not recognize audio CDs:
iTunes for Windows doesn't recognize my audio CDs
http://support.apple.com/kb/TS1584
Cheers,
- Ari
Hi ariel, thank you very much for your reply. I'm afraid I have tried all the relevant advice I could find on the Apple/Microsoft/Toshiba sites without any success. Sorry!
Kind regards Bannister
Hi Banniste6,
Thanks for your reply and letting me know it did not work. It sounds like a different direction may be warranted here. Due to the nature of your issue you may find more information by using another one of Apple's support resources:
http://www.apple.com/support/contact/
Take care,
- Ari
Hi Ari. I'm sorry to have troubled you, it eventually turned out to be a hardware problem. I removed the drive and thoroughly cleaned it using a solvent (window cleaner) on the lens and it reads audio CD's fine now, also the diagnostics on I tunes is showing all's well. However It still has a problem with some tracks where it freezes and I need to Ctr Alt Del and then restart Itunes. I'll keep searching I think it must be an incompatibility between Windows and Mac.
Thank you verry much for all your kind help best regards Bannister
PS I think I need to get a Mac.
Cd drivers missing
