jforkner

Q: Why does iTunes (11.1.2) radio streaming keep stopping.

For no apparent reason the streaming stops.  Quitting iTunes, then restarting, often restores the stream, but not always.  Very annoying.

iMac, OS X Mountain Lion (10.8.5)

Posted on Oct 26, 2013 6:23 AM

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Q: Why does iTunes (11.1.2) radio streaming keep stopping.

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  • by ecopenhaver,

    ecopenhaver ecopenhaver Oct 26, 2013 11:33 AM in response to jforkner
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    Oct 26, 2013 11:33 AM in response to jforkner

    I am experiencing a similar issue since updating to Mavericks. I actually can't even get the radio to start playing. When I hit play, it thinks for a while, then decides it doesn't want to play anything. Very sad.... I miss my prog rock station...

  • by jforkner,

    jforkner jforkner Oct 26, 2013 11:43 AM in response to ecopenhaver
    Level 1 (0 points)
    Oct 26, 2013 11:43 AM in response to ecopenhaver

    Yep.  The think, then not play is happening to me, too.  Funny, too, is the My Stations selections seem to be the worst offenders; the Featured Stations, not so much.

  • by Christopher_N,

    Christopher_N Christopher_N Oct 26, 2013 12:13 PM in response to jforkner
    Level 1 (0 points)
    Oct 26, 2013 12:13 PM in response to jforkner

    iTunes Radio constantly times out and it seems worse with the latest iTunes update. I only use my own stations which used to play non-stop without timing out most of the time. Now after 2, 3, 4 or sometimes 5 songs the connection will time out at the start of the next song like iTunes is struggling to sync or find the song. This happens frequently after the iTunes radio ads are served, but not every time. Skipping to the next song usually clears the problem, until you run out of skips. Changing to another station can also solve the problem until it happens again after a few more songs.

     

    This really is a shame. Other than this issue I find iTunes Radio to be a very good start for Apple in the streaming radio field and it is the application I would rather be using. However, timing out after a couple of songs constantly makes iTunes Radio an unlistenable experience for me.

     

    I guess it's back to Rdio or Spotify until this issue is resolved. I was going to buy iTunes Match to eliminate the ads, but not now.

  • by mick2001,

    mick2001 mick2001 Oct 26, 2013 12:15 PM in response to jforkner
    Level 1 (12 points)
    iPad
    Oct 26, 2013 12:15 PM in response to jforkner

    Having the same issue with frequency in 11.1.2  I generally hit the advance button moving on to the next song, which works.

     

    I'm having other issues of more frequent crashes and non-ending beach ball hen selecting anything.

     

    I should add, this is with iRadio, as I've not streamed other forms of music in this new version.

  • by Christopher_N,

    Christopher_N Christopher_N Oct 26, 2013 12:32 PM in response to Christopher_N
    Level 1 (0 points)
    Oct 26, 2013 12:32 PM in response to Christopher_N

    btw, Feedback submitted to Apple regarding this problem.

     

    MacBook Pro 2.26 GHz Intel Core 2 Duo

    4 GB RAM

    OS X 10.9 Mavericks

    iTunes 11.1.2

  • by ecopenhaver,

    ecopenhaver ecopenhaver Oct 26, 2013 1:12 PM in response to jforkner
    Level 1 (0 points)
    Oct 26, 2013 1:12 PM in response to jforkner

    Hey, guys! I actually tried restarting my computer (duh..), and my issue was resolved. It might be worth a try for everyone else.

  • by Christopher_N,

    Christopher_N Christopher_N Oct 26, 2013 1:29 PM in response to jforkner
    Level 1 (0 points)
    Oct 26, 2013 1:29 PM in response to jforkner

    As an experiment before switching to another streaming radio app, I'm seeing what iTunes current performance is for me right now. These are all my own stations, btw.

     

    • Played one song, then ad, timed out going into the next song.

     

    • Switched to a different station - timed out starting on first song.

     

    • Switched to a third station - 5 songs, no problem, then an ad, timed out after switching from ad to the next song.

     

    Looks like the main issue could be returning to music after serving the ad, but not every time.

  • by Christopher_N,

    Christopher_N Christopher_N Oct 26, 2013 1:30 PM in response to ecopenhaver
    Level 1 (0 points)
    Oct 26, 2013 1:30 PM in response to ecopenhaver

    Restarted, issue persists here.

  • by dong9330,

    dong9330 dong9330 Oct 26, 2013 1:46 PM in response to Christopher_N
    Level 1 (0 points)
    Oct 26, 2013 1:46 PM in response to Christopher_N

    Same here. Created some of my own radio stations similar to Pandora but after installing Maverick the music plays until I hear the first ad. After that it seems to stall out. Restarted iTunes, heard one song then an ad and it did it again. Just switched to an Internet station but would like to play the others without them stopping for no apparent reason.

  • by mick2001,

    mick2001 mick2001 Oct 26, 2013 2:39 PM in response to jforkner
    Level 1 (12 points)
    iPad
    Oct 26, 2013 2:39 PM in response to jforkner

    I have no ads. The music stops randomly between songs--could be one, three, five, ten.

  • by Mulligan Golf,

    Mulligan Golf Mulligan Golf Oct 26, 2013 2:56 PM in response to jforkner
    Level 1 (0 points)
    Oct 26, 2013 2:56 PM in response to jforkner

    Have exactly the same "rebuffering" stall in iRadio.  It happens for me on OS X 10.8.5 and Mavericks (10.9), both using iTunes 11.1.2.

     

    Restarting the Mac seems to reset the problem which quickly recurs.  Changing "stations" frequently resets the problem which quickly recurs.  This is a pretty annoying iTunes bug.  Internet access doesn't seem to be responsible.  Haven't experienced stall on iPad or iPhone running iOS 7.

  • by dong9330,

    dong9330 dong9330 Oct 26, 2013 4:21 PM in response to dong9330
    Level 1 (0 points)
    Oct 26, 2013 4:21 PM in response to dong9330

    Always happens imediately following an ad. iTunes 11.1.2, OSX 10.9

  • by Mulligan Golf,

    Mulligan Golf Mulligan Golf Oct 26, 2013 6:59 PM in response to dong9330
    Level 1 (0 points)
    Oct 26, 2013 6:59 PM in response to dong9330

    I'm running with iTunes Match active.  There are no ads.

  • by Jim Gottlieb,

    Jim Gottlieb Jim Gottlieb Oct 28, 2013 9:17 PM in response to jforkner
    Level 1 (23 points)
    Photos for Mac
    Oct 28, 2013 9:17 PM in response to jforkner

    Same here. Usually hangs after an ad. Press Pause and Play or reselecting the same station doesn't help, but I can switch to another station (for a while, until that one hangs).

     

    Another problem is that at a song switch, the audio will stop but the iTunes display still shows the next song playing, counting up. I need to briefly Pause, then Play to get the audio back.

     

    Note that I am usually sending audio to one or more AirPlay devices.

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