Zagg keyboard goes haywire after iOS7 upgrade

I work for a university and was the first person in my dept. to get an iPad 4 (with iOS6) and order a Zagg Portfolio Pro +. Based on my quite favorable experience, two other colleagues got iPads and the same keyboard. When I upgraded to iOS7, my keyboard began to unpair and disconnect from Bluetooth. I am typing on the keyboaard now and it is hit or miss when it will act up. I can't tell you how many times it goes off on its own. Right now it is working very well. But the biggest symptom is repeat keystrokes. My other two colleagues did not upgrade and do not have issuess. Of course, now it is behaving! I wrote to Zagg this morning aand here is an excerpt from my email so you can see how things quickly shifted:


" The two sentences I just typed took me 10 minuttttes to type. IIIIIII am the only iiiiiipppppppppppad usssser who upgraded toooooooo iOS7 and now thhhis iis howwwww myyyyy keyyyyyyyyyyyyyyyyyyboaard works. I have reboottted, re-paired, and rrrrrecharged. Re----pairing works forrrrrrr onlyyy a few minutes.


Needless to say I caaaaannot recommend this product any fffffurther annnnnd ammmmmmmmmmmmmmmmendedd my rrrrrrrreviewwwwwws accordingly......... MMy keyboard will completely disconnect from Bluetooth for no reason, as it did just now and so I reconnected and re-paired and it is now working well again...but this is only temporary. "


As a communications specialist who loves the ease and portability that the iPad offers, having this keyboard do this to me at random is very discouraging. I hope any updates to iOS7 addresses this issue with the Bluetooth paring. I don't know who to blame. The keyboard worked perfectly when I had iOS6, and only started acting up last month when I made the upgrade.


Anyone else having this problem? Thank you.

iPad, iOS 7

Posted on Oct 26, 2013 6:20 AM

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7 replies

Jun 12, 2014 4:27 PM in response to MDW302

Amen amen amen... I have the same exact issues ... Fully charged Zaggkeys constantly have to re-pair or reconnect ... And repeating keys ..... I thought my keyboard was defective, but from a rudimentary search, it is obvious this is not a defect (of my unit) but a very common problem. Too bad. It's a great keyboard otherwise (like having a Steinway piano that doesn't make any sounds)

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Zagg keyboard goes haywire after iOS7 upgrade

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