-
All replies
-
Helpful answers
-
Oct 26, 2013 11:42 AM in response to madhurimaby Kenichi Watanabe,Make sure the plug on the USB docking cable is fully inserted into the shuffle's headphones jack. The fit may be tighter than expected, especially when brand new. It should click into place.
As a test, shut down the computer and disconnect all USB devices including hub, except for standard keyboard and mouse if normally used. Do this to reset the shuffle
http://support.apple.com/kb/HT1655
Start up computer, run iTunes, and connect shuffle to a direct USB port on the computer.