madhurima

Q: ipod shuffle not working

When connected to USB a red light flashes and goes

computer recognised it earlier and i loaded some songs too...but wen i decided to listen...nothing was heard

i got it today only..

plz help

iPod shuffle, Windows 7

Posted on Oct 26, 2013 5:55 AM

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Q: ipod shuffle not working

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Oct 26, 2013 11:42 AM in response to madhurima
    Level 8 (38,924 points)
    Mac OS X
    Oct 26, 2013 11:42 AM in response to madhurima

    Make sure the plug on the USB docking cable is fully inserted into the shuffle's headphones jack.  The fit may be tighter than expected, especially when brand new.  It should click into place.

     

    As a test, shut down the computer and disconnect all USB devices including hub, except for standard keyboard and mouse if normally used.  Do this to reset the shuffle

     

    http://support.apple.com/kb/HT1655

     

    Start up computer, run iTunes, and connect shuffle to a direct USB port on the computer.