I lost all my music on iTunes, and all it says is this: The song “(music title)” could not be used because the original file could not be found. Would you like to locate it?

Question

I lost all my music on iTunes, and all it says is this: The song “(music title)” could not be used because the original file could not be found. Would you like to locate it?

So I had my laptop for less than a year, its a mac air 13'' mid 2012 and recently i have updated my software, and when i looked on to my itunes to listen to my 1200 pieces music, i couldnt find any of my music... when i click on the icons where my music album used to be...

Ex: TDCC's "Becon" <- thats an album i own... it tells me that: The song "...(name of the song") could not be used becasue the original file could not be found. Would you like to locate it?: and after i press locate it leads me to an empty music folder in my finder...

PLEASE HELP ME... I PAID FOR ALL THEM SONGS...

MacBook Air (13-inch Mid 2012), iTunes problem

Posted on Oct 26, 2013 7:03 AM

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Answer 1

Oct 27, 2013 10:33 AM in response to xxCreepyFiaxx

I have my music stored on an external drive, and iTunes 11.1.2 and OS X Mavericks can't find the music either.

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Answer 2

Delgadoh

Level 4

1,481 points

Oct 28, 2013 1:56 PM in response to xxCreepyFiaxx

Hey xxCreepyFiaxx,

First, I would try the following suggested steps for when you don't see content in iTunes after updating:

Quit iTunes.

Download and install the latest version of iTunes.

Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
Mac OS X
/Users/username/Music/iTunes/
Microsoft Windows Windows XP and Windows 2000
\Documents and Settings\username\My Documents\My Music\iTunes\
Microsoft Windows Windows Vista and Windows 7
\Users\username\Music\iTunes\

Drag the iTunes Library file from the above location to the Desktop.

Open the Previous iTunes Libraries folder in the iTunes folder.

Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).

Drag this file to the iTunes folder (the enclosing folder).

Rename this file to iTunes Library.

Open iTunes.

You should now see your missing content in iTunes.

via: No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

If that doesn't resolve the issue, then I'd go through the steps in here:

iTunes: Finding lost media and downloads

http://support.apple.com/kb/TS1408

Have a good one,

Delgadoh

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