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Q: Since installing OS X Mavericks on my Mid-2010 Macbook Pro, occasionally there is distortion on the display- lots of coloured lines

Since installing OS X Mavericks on my Mid-2010 Macbook Pro, occasionally there is distortion on the display- lots of coloured lines but not covering everything, just in places of text, icons, sometimes one side of a desktop background, etc.

 

I have found a temporary solution:

 

- Go over any icons in the dock with the mouse, click on any folders in the dock, make every place where this distortion has occurred appear on the screen (almost, as if making it known?)

- change my display resolution and then change it back.

 

This does the trick and takes away the distortion, but after a while, they start again. So it isn't a problem with my actual screen, but it must be something to do with the OS, because this has only started ever since I upgraded to OS X Mavericks.

 

Any suggestions on what I should do? My Macbook Pro is in very good condition, and has never had any problems like this before.

 

Has anybody else had this problem?

 

Thank you for your help

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 26, 2013 7:06 AM

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Q: Since installing OS X Mavericks on my Mid-2010 Macbook Pro, occasionally there is distortion on the display- lots of coloured line ... more

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  • by JuanMauricio,

    JuanMauricio JuanMauricio Dec 26, 2013 6:59 AM in response to Daniel Croll
    Level 1 (0 points)
    Dec 26, 2013 6:59 AM in response to Daniel Croll

    It worked for me. The graphic problem went away.

    The computer is not so slow now, but the performance still not what it was.

    I hope apple think in their real customers and solve this issue that is causing we want to turn to windows OS.

  • by Jayesh Khilnani,

    Jayesh Khilnani Jayesh Khilnani Jan 1, 2014 6:10 AM in response to fozbozz
    Level 1 (0 points)
    Jan 1, 2014 6:10 AM in response to fozbozz

    I have the same issue. After taking it to the apple service centre, initial response was to me was that it looks like a hardware issue. And as suspected they came back to me reporting that my logic board needed replacement. It's very surprising that the logic board is gone for a toss in less that 2 years. Unfortunately I do not have extended warranty. The cost of replacement is as good as buying a new MBP. I have shown the various discussions like the above to the concerned team and even highlighted the same to the India call support team. However to no avail. Does anyone know how to work around this? Or does apple even recognize this problem in the first place? I've been a long time user of apple and never expected this to happen. Please provide solutions if any. Thanks

  • by Eric Root,

    Eric Root Eric Root Jan 1, 2014 11:17 AM in response to Jayesh Khilnani
    Level 9 (74,064 points)
    iTunes
    Jan 1, 2014 11:17 AM in response to Jayesh Khilnani

    Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.


    Feedback

  • by jmot@,

    jmot@ jmot@ Jan 22, 2014 11:11 AM in response to fozbozz
    Level 1 (0 points)
    Jan 22, 2014 11:11 AM in response to fozbozz

    Hi,

    I read this disscusion and i want to give you my point of view. To solve go to energy options and choose not changing grafics card. So the problem are in intel card and drivers for Mavericks. On october apple store change me the motherboard because in some macbooks 2010  there are a problem in Ndiva Card. So with this new motherboard on my notebook i dont belive its another hardware problem, sooo please move on and get the fix for MAVERICKs

  • by paulfromaberfoyle,

    paulfromaberfoyle paulfromaberfoyle Feb 5, 2014 4:06 AM in response to EdgarKenobi
    Level 1 (0 points)
    iTunes
    Feb 5, 2014 4:06 AM in response to EdgarKenobi

    I have been having exactly the same problem with my MacBook Pro (Late 2010 mdel), despite the most recent Mavericks updates. This obviously something that Apple will have to resove.

  • by LNelson92,

    LNelson92 LNelson92 Feb 7, 2014 10:34 AM in response to fozbozz
    Level 1 (0 points)
    Feb 7, 2014 10:34 AM in response to fozbozz

    I'm at a Genius bar now, nobody seems to have ever seen this:

    Screen Shot 2014-02-06 at 10.08.41 AM.png

     

     

    And it only started AFTER I updated to Maverick. I have another friend with the exact same problem.

  • by Cerebro,

    Cerebro Cerebro Feb 7, 2014 10:58 AM in response to fozbozz
    Level 2 (413 points)
    Mac OS X
    Feb 7, 2014 10:58 AM in response to fozbozz

    Looks like there may be a solution.  Check out Pehtis's post on the second page of this thread:

    https://discussions.apple.com/thread/5673404?start=30&tstart=0

     

    It appears as though disabling memory compression prevents the graphics corruption from happening.  I haven't tried this fix, yet, myself.  The obvious downside, of course, is that if memory compression is disabled, you wouldn't be able to enjoy the benefits of one of Mavericks' most heavily touted new features.

  • by burningmacpro,

    burningmacpro burningmacpro Feb 7, 2014 10:59 AM in response to LNelson92
    Level 1 (1 points)
    Feb 7, 2014 10:59 AM in response to LNelson92

    There are thousands of us out here. You are NOT alone and they have to know abou this issue. My oct. 2010 MBP $3,000 17" is sitting in it's box in the closet right now because of this issue. Comes on perfectly...and then about 5 minutes into working...I get this...only worse. Had lots of issues, while it was under warrantee the mother board was replace, the power supply was replaced, upgraded hard drive and ram...and I can't use it.

  • by JuanMauricio,

    JuanMauricio JuanMauricio Feb 7, 2014 3:31 PM in response to burningmacpro
    Level 1 (0 points)
    Feb 7, 2014 3:31 PM in response to burningmacpro

    I been trougth the process you just describe.

     

    After apple replaced my board the mbp started to have display distortion.

  • by SarahAnnSmith,

    SarahAnnSmith SarahAnnSmith Feb 19, 2014 8:27 AM in response to fozbozz
    Level 1 (0 points)
    Feb 19, 2014 8:27 AM in response to fozbozz

    I too have a mid-2010 MacBook Pro, and get the artifacts.  I got rid of them, but they just started up again.  As someone else suggested, I went to System Preferences, Energy Saving, then unchecked the automatic switching for graphics, then re-checked it and the artifacts went away.  Going to save this into my "Apple" email folder so I remember for next time.  As with everyone else, this began when I upgraded to Mavericks.  It isn't faulty graphics cards over the world, it's a software glitch.  Please, Apple, we are not delusional.  Please get a patch to fix this issue. 

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