Bellatak

Q: iMessage won't open when clicking on icon.  Is there a fix?

Messages icon won't open when clicking on the icon since downloading Maverick.  Is there a fix?

iMac, OS X Mavericks (10.9)

Posted on Oct 26, 2013 9:29 AM

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Q: iMessage won't open when clicking on icon.  Is there a fix?

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  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Oct 27, 2013 2:43 PM in response to Bellatak
    Level 9 (72,994 points)
    Applications
    Oct 27, 2013 2:43 PM in response to Bellatak

    Hi,


    Which icon where ?

    IF it is not launching from the DOCK does it launch in Applications or Launch pad ?

    Or if it is not launching in the Applications Folder will it launch from the DOCK ?

     

     

    3Sigcopy2.png
    9:43 pm      Sunday; October 27, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by Noble24,

    Noble24 Noble24 Nov 12, 2013 5:16 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Nov 12, 2013 5:16 PM in response to Ralph Johns (UK)

    Hi,

     

    Have the same issue from the imessage icon in the dock. I have to hold the mouse button down and then scroll through the options to either 'open new message' or click on a current conversation. From the launch pad icon it opens on one click.

     

    It seemed to open with a single click the first few times and then stopped working.

     

    Any suggestions? Thanks!

     

    Mark

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 13, 2013 11:51 AM in response to Noble24
    Level 9 (72,994 points)
    Applications
    Nov 13, 2013 11:51 AM in response to Noble24

    Hi,

     

    You have not said whether the app will launch from the Applications Folder ?

     

    Drag the current iCon on the DOCK Off  the DOCK and then let go  (Animated puff of smoke)

    Now Open the Applications Folder and Drag the icon for the App back to the DOCK to remake the icon and it's links.

     

     

     

     

     

    3Sigcopy2.png
    7:51 pm      Wednesday; November 13, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by Noble24,

    Noble24 Noble24 Nov 13, 2013 3:18 PM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Nov 13, 2013 3:18 PM in response to Ralph Johns (UK)

    Hi Ralph,

     

    Yes it does open from the applications folder. I followed your instructions and all seems to work again! Thanks so much for your time and reply

     

    Have a great one

    Mark

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Nov 14, 2013 11:39 AM in response to Noble24
    Level 9 (72,994 points)
    Applications
    Nov 14, 2013 11:39 AM in response to Noble24

    No Problem

     

    Thanks for letting us know.

     

     

    3Sigcopy2.png
    7:39 pm      Thursday; November 14, 2013

     

      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by DebbieI,

    DebbieI DebbieI May 7, 2014 4:12 PM in response to Bellatak
    Level 1 (0 points)
    May 7, 2014 4:12 PM in response to Bellatak

    I have the same problem, except I tried in in Applications and it won't open there either.  My finder is not opening from the icon either.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) May 8, 2014 11:51 AM in response to DebbieI
    Level 9 (72,994 points)
    Applications
    May 8, 2014 11:51 AM in response to DebbieI

    Hi,

     

    In the Applications Folder right click the Messages icon and then choose the Get Info option.

    In the Info Panel that appears, in the top section which version does it say it is ?

     

    Which version of OS X 10.9.x are you running ?

     

    If the Messages app is version 8 does the Modified Date listed coincide with the date you installed the Last OS X update you did  ?

    (Messages is supposed to be updated when the OS is updated - in the past this included changing the version number but at OS X 10.9.2 the Update did change Messages - added the Block  feature to iMessages but did not give it a new version number)

     

     

    3Sigcopy2.png

    7:51 pm      Thursday; May 8, 2014

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by McGregor01,

    McGregor01 McGregor01 Dec 30, 2014 11:04 PM in response to Bellatak
    Level 1 (0 points)
    Dec 30, 2014 11:04 PM in response to Bellatak

    Hi,

    i had the same problem on my computer and this is how i solved it:

    1. Right click on the imessage icon in the dock and hit quit (bottom option)

    2. The icon will disappear from the dock but thats supposed to happen

    3. In the top right hand corner of your laptop there should be a magnifying glass (symbolises search) click that and type in imessage

    4. Once found drag it into the dock and this should solve your problem

     

    Please tell me if this helped because it solved by issue

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Dec 31, 2014 12:35 PM in response to McGregor01
    Level 9 (72,994 points)
    Applications
    Dec 31, 2014 12:35 PM in response to McGregor01

    Hi,

     

    I am sure that is what I posted on the 13th November (back last year).

    For some the Location and Search options may be helpful.

     

     

     

     

    3Sigcopy2.png

    8:35 pm      Wednesday; December 31, 2014

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by rmg5356,

    rmg5356 rmg5356 Jan 24, 2015 10:26 AM in response to McGregor01
    Level 1 (0 points)
    Jan 24, 2015 10:26 AM in response to McGregor01

    Thank you for posting the solution. It worked for me.

  • by sstarr158,

    sstarr158 sstarr158 Mar 25, 2015 9:31 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Mar 25, 2015 9:31 AM in response to Ralph Johns (UK)

    Hi, My Macbook pro won't let me open iMessages either from the doc or anything else. How can I try to fix this without clearing my mac and re-downloading the software.

    Thanks!!

     

    MacBook Pro with Retina display, OS X Yosemite (10.10.2), iMessage not working

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Mar 25, 2015 2:06 PM in response to sstarr158
    Level 9 (72,994 points)
    Applications
    Mar 25, 2015 2:06 PM in response to sstarr158

    Hi,

     

    Open the Font Book and check the AppleGothic Font is Active, not duplicated and Validates (File Menu).

    In the list of fonts it is a long way down.

     

    After that check Helvetica Neue and Lucida Grande.

     

    The first deals with the iMessages Login.

    The next is the Font used in the app to display the text.The last is the one that title the Group Bars in Buddy lists (even if you don't show then you need this)

     

    If they check out go to Applications/Utilities and open the Disk Utility and then Repair Permissions.

    This checks them against the database on the Mac which is updated when the apps and OS are updated.

     

     

    3Sigcopy2.png

    9:06 pm      Wednesday; March 25, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
  • by fishinkaa,

    fishinkaa fishinkaa Jun 17, 2015 4:04 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Jun 17, 2015 4:04 AM in response to Ralph Johns (UK)

    Hi, I've tried all of it and nothing helped No permissions to repair. I have Messages.app version 8.0 and Mac Book Air OS X Yosemite version 10.10.3

    Thank you very much! Eva

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Jun 17, 2015 11:49 AM in response to fishinkaa
    Level 9 (72,994 points)
    Applications
    Jun 17, 2015 11:49 AM in response to fishinkaa

    Hi,

     

    You have found a thread in Mavericks (which still listed the app as ver 8 and no sub numbers during Mavericks update schedule).

    You list having Yosemite though.

     

    Are you getting any error message ?

     

     

    3Sigcopy2.png

    7:49 p.m.      Wednesday; June 17, 2015

     

      iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
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