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i can't re-install os x, it says i have an error on my hard drive

I would like to re-install os x Mountain Lion because i uninstalled some default apps including the mac app sotre and i would like to recover them, so when i restart my computer, i press Command (⌘) and R keys to reinstall the operative system, once the download is completed after 1 and a half hours it restarts and it gives me an error, and i think it is my hard drive, i made a 2nd partititon to re-install os x on my 2nd partition and i got the same problem. If anyone know what can i do to solve this problem i would appreciate it.. TY

Mac mini, OS X Mountain Lion (10.8.5)

Posted on Oct 26, 2013 12:41 PM

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1 reply

Oct 26, 2013 12:46 PM in response to metrayoto16

Sorry, but unless you tell us what the error is we don't know how to help you, specifically.


Generally, erase the drive and then try again:


Install or Reinstall Mavericks, Lion/Mountain Lion from Scratch


Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.


Boot to the Recovery HD:


Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


Erase the hard drive:


1. Select Disk Utility from the main menu and click on the Continue button.


2. After DU loads select your startup volume (usually Macintosh HD) from the

left side list. Click on the Erase tab in the DU main window.


3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on

the Security button and set the ZeroData option to one-pass. Click on

the Erase button and wait until the process has completed.


4. Quit DU and return to the main menu.


Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button.


Note: You will need an active Internet connection. I suggest using Ethernet if possible

because it is three times faster than wireless.


If the drive is no longer working, then you should not be able to do the above. In this case you need to replace the drive.

i can't re-install os x, it says i have an error on my hard drive

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