MACsel13
Level 1 (0 points)

Q: Kernel panic on Mavericks

Hello,

 

I have a lot of Kernel Panick since I've installed Mavericks on my MacBook Pro mid-2012.

Someone can tell me what's wrong, please ?

This is the Kernel Panic log :

Anonymous UUID:       52C04877-F2E9-D7D9-A357-2964B79530AD

 

Sun Oct 27 01:53:30 2013

panic(cpu 7 caller 0xffffff800e6dc19e): Kernel trap at 0xffffff7f9060c27e, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffff7f80628b78, CR3: 0x000000014f49f098, CR4: 0x00000000001606e0

RAX: 0x0000000000000008, RBX: 0xffffff80329d76d0, RCX: 0xffffff81d52cd003, RDX: 0xffffff7f80628b70

RSP: 0xffffff81f887bda0, RBP: 0xffffff81f887bda0, RSI: 0x000000002231db52, RDI: 0xffffff81d52cd148

R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000000000000, R11: 0x0000000000000060

R12: 0xffffff81d52ef000, R13: 0xffffff80329d7600, R14: 0xffffff80329d76d0, R15: 0xffffff800ecca4e8

RFL: 0x0000000000010002, RIP: 0xffffff7f9060c27e, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0xffffff7f80628b78, Error code: 0x0000000000000000, Fault CPU: 0x7

 

Backtrace (CPU 7), Frame : Return Address

0xffffff81f887ba30 : 0xffffff800e622f69

0xffffff81f887bab0 : 0xffffff800e6dc19e

0xffffff81f887bc80 : 0xffffff800e6f3606

0xffffff81f887bca0 : 0xffffff7f9060c27e

0xffffff81f887bda0 : 0xffffff800e635eb3

0xffffff81f887bdf0 : 0xffffff800e635d33

0xffffff81f887be30 : 0xffffff7f8ef6d9b3

0xffffff81f887be90 : 0xffffff7f8ef6e44c

0xffffff81f887bf10 : 0xffffff800ea3284e

0xffffff81f887bf50 : 0xffffff800ea3de23

0xffffff81f887bfb0 : 0xffffff800e6f3e06

      Kernel Extensions in backtrace:

         com.apple.kec.pthread(1.0)[619F6A5D-FFA2-3B59-9993-958FD7154B83]@0xffffff7f8ef6 9000->0xffffff7f8ef73fff

         com.apple.driver.AppleIntelCPUPowerManagement(216.0)[A6EE4D7B-228E-3A3C-95BA-10 ED6F331236]@0xffffff7f90600000->0xffffff7f9062afff

 

BSD process name corresponding to current thread: com.apple.WebKit

Boot args: mbasd=1

 

Mac OS version:

13A603

 

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x000000000e400000

Kernel text base: 0xffffff800e600000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

 

System uptime in nanoseconds: 130075869320639

last loaded kext at 100549483291057: com.apple.iokit.SCSITaskUserClient          3.6.0 (addr 0xffffff7f90a4f000, size 36864)

last unloaded kext at 86622635523419: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f90a24000, size 16384)

loaded kexts:

com.globaldelight.driver.BoomDevice          1.1

com.apple.iokit.SCSITaskUserClient          3.6.0

com.apple.driver.AppleUSBTCKeyEventDriver          240.2

com.apple.iokit.IOBluetoothUSBDFU          4.2.0f6

com.apple.driver.AppleUSBCDC          4.2.1b2

com.apple.filesystems.udf          2.5

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AGPM          100.14.11

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDA          2.5.2fc2

com.apple.GeForce          8.1.8

com.apple.driver.AppleMikeyDriver          2.5.2fc2

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AudioAUUC          1.60

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelHD4000Graphics          8.1.8

com.apple.driver.AppleIntelFramebufferCapri          8.1.8

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleIRController          325.7

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.driver.XsanFilter          404

com.apple.driver.AppleSDXC          1.4.0

com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBHub          650.4.4

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.driver.DspFuncLib          2.5.2fc2

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOSurface          91

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.AppleHDAController          2.5.2fc2

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.iokit.IOHDAFamily          2.5.2fc2

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IOEthernetAVBController          1.0.3b3

com.apple.driver.mDNSOffloadUserClient          1.0.1b4

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          21

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

MacBook Pro

Posted on Oct 26, 2013 6:09 PM

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MACsel13

Q: Kernel panic on Mavericks

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Oct 29, 2013 1:03 PM in response to MACsel13
    Community Specialists
    Oct 29, 2013 1:03 PM in response to MACsel13

    Hello there MACsel13,

     

    It sounds like you are getting a Kernel Panic after upgrading to Mavericks. I want to recommend the troubleshooting from this article named:

    OS X: About kernel panics

    http://support.apple.com/kb/TS3742

    Troubleshooting a recurring kernel panic

     

    Diagnosing a recurring kernel panic can be difficult. If you would like to avoid this process, or do not know how to perform any of the following steps, consider bringing the Mac to a Genius at an Apple Store or an Apple Authorized Service Provider for assistance. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).

    Tip: To help diagnose recurring kernel panics, record the date and time it occurs, and any information that appears with the kernel panic message.

    • Was the computer starting up, shutting down, or performing a particular task when the recurring kernel panic happened?
    • Is the kernel panic intermittent, or does it happen every time you do a certain thing?
    • Does it occur only when a certain external device is connected, or a device is connected to a certain port?

    Isolate hardware or software as the cause of the kernel panic

    1. Start the Mac from Recovery or its install media. Note: If a kernel panic still occurs, go to the "Hardware troubleshooting" section of this article.
    2. Open Disk Utility and use "Repair Disk" on Mac's internal hard drive (named Macintosh HD by default).

      Important: If Disk Utility is unable to repair the internal drive, you should bring the Mac to a Genius at an Apple Store, or an Apple Authorized Service Provider for service and support. Be sure to ask that, if the drive needs reformatting or replacing, they contact you about escalating your case to a special data recovery service. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar usinghttp://www.apple.com/retail/geniusbar/ (available in some countries only).
    3. Connect an external drive with at least 10 GB of free space. Note: Make sure the external drive does not cause kernel panics and is the only device on its USB, FireWire, or Thunderbolt port. Connecting the external drive and its cables to another Mac can help make sure the drive does not cause kernel panics.
    4. Install OS X on the external drive.
    5. Start up from the external drive.
    6. Install all software updates until Software Update reports your software is up to date.
    7. Use the Apple applications on the external drive to surf the web, view QuickTime movies, email, print, scan, and/or other activities. Continue using the Mac for the amount of time it would usually take for the kernel panic to occur.
    8. If a panic occurs, go to the "Hardware troubleshooting" section of this article to further diagnose the issue.
      If a panic does not occur, go to the "Software troubleshooting" section of this article to further diagnose the issue.

    Hardware troubleshooting

    Software troubleshooting

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling