text message badge won't go away

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Level 1

11 points

text message badge won't go away

Hey all, I have an unread text message badge showing up on my message app but I have no unread messages.

Basically I deleted an entire conversation with a friend, and he texts me a couple of hours later. I read the message but when I close the message app the message auto deletes (as in my conversation with him is empty again). The badge is still showing that I have an unread message but there is literally no message to be read. I found it in the notification center and deleted it from there, did nothing. I have hard reset the phone, reset settings / network settings, nothing works.

Anyone know a solution outside of factory reset? Do I have to delete every single conversation (there's a lot so I hope not).

This is obviously a bug with deleting conversations and it's pretty irritating :/

iPhone 5s, iOS 7.0.3

Posted on Oct 26, 2013 7:01 PM

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Answer 1

Best reply

Dagg3r

Level 1

5 points

Sep 8, 2015 3:03 PM in response to khizzle

[POSSIBLE FIX]

simply ask SIRI "read messages"

she finds the messages that you can't physically see since the message never really appeared but is still there.

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Answer 2

Feb 9, 2016 12:18 AM in response to Dagg3r

BRILLIANT!!

Worked. I've been living with one unread message and this found it. Badge was cleared.

Thanks

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Answer 3

sterling r

Community Specialist

Oct 29, 2013 8:41 AM in response to khizzle

Hey there khizzle,

It sounds like you have an unread message badge that, no matter what you do, will not go away.

You did some great troubleshooting, and short of backing up and restoring your phone to iTunes, I would next quit the open apps on the phone:

iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app's preview up to close it.

When you have done that, I next restart the phone and see how the messages app looks.

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430

Thank you for using Apple Support Communities.

All the very best,

Sterling

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Answer 4

Jun 1, 2014 7:22 PM in response to sterling r

I tried all of these trouble shooting soulutions and yet, my badge wont go away. it is stuck on the number 10. any more suggestions to help fix this? I have the iphone 4 with ISO 7.1.1. the same thing occured with deleting a conversation and i got a message, with i have read but is telling me otherwise.

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Answer 5

Jun 17, 2014 8:59 AM in response to khizzle

I'm suffering from the same exact issue!! I deleted a thread with unread SMSs and now the counter refuses to clear!!!

I'm on iOS 7.1.1

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Answer 6

Jun 17, 2014 9:05 AM in response to sterling r

Here you go, this thread had solved my problem :)

https://discussions.apple.com/thread/6029333?answerId=25286570022#25286570022

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