Q: Having issues getting Apple TV to connect to comcast wifi. Sees the router' enter password and says unable to connect. Router conn ... Having issues getting Apple TV to connect to comcast wifi. Sees the router' enter password and says unable to connect. Router connected to iPad and pcs with no issues..., thoughts? more
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Oct 29, 2013 2:50 PM in response to Tvstevenby sheila_m.,Hello Tvsteven,
Thank you for providing all the details regarding the Wi-Fi connection issue you are experiencing with your Apple TV. I found an article with some steps you can take to troubleshoot an issue like this.
I recommend reviewing the full article, but the section titled "If you can see your Wi-Fi network, but you are unable to connect to it" specifically stands out to me for the situation you described:
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
Thank you for using Apple Support Communities.
Best,
Sheila M.
