3 Replies Latest reply: Nov 3, 2013 8:26 AM by Lucie100
vennemans Level 1 Level 1 (0 points)

I have installed mavericks, my printer HP deskjet 9300 can only print black, I can't print colours anymore.

 

Greetings


iMac, OS X Mavericks (10.9)
  • Lucie100 Level 1 Level 1 (0 points)

    I had this problem too with the generic printer driver but have managed to find a deskjet series driver in the list available when adding a printer - colours printing again now.

  • vennemans Level 1 Level 1 (0 points)

    thanks.

    In the list of available printers the HP deskjet 9300 is not mentioned that is why I choice the generic printer who prints black only.

    Did you have also a deskjet HP 9300?

    If yes which driver did you choice?

    If not, one question did you install  the same driver as your printer our another one?

     

    Greetings

  • Lucie100 Level 1 Level 1 (0 points)

    I do have a deskjet 9300.

     

    I reset my printer, then added a new one - it found the DJ9300 as a usb printer, then, instead of the selecting generic one (which only prints in black and white), I went to the list of printer drivers, scrolled down to one called HP Deskjet Series and chose that one, which seems to be working fine so far.

     

    Good luck!