Waldo_87
Level 1 (0 points)

Q: HP C4599 Printer/scanner/copier no longer works properly wireless or connected with OS X Mavericks since upgrading from OS X 10.8

A few issues to note are proir to updating to mavericks everthing worked perfectly and seemlessly!!!

when sending anything to the printer now both wirelessly or via the usb cable the printer takes ages to accept the incoming information and most of the time freezes and or only completes substandard partial prints on occasion i manage to get a full print out but have to reset the printer and all setting on the computer before attempting to try another print. very frustrating!!!! i have checked the printers network and have run the printers diagnostic and has come back fine soo have come to the conclusion that its the software in maericks causeing the issue.

MacBook Air, OS X Mavericks (10.9)

Posted on Oct 27, 2013 6:41 AM

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Waldo_87

Q: HP C4599 Printer/scanner/copier no longer works properly wireless or connected with OS X Mavericks since upgrading from OS X 10.8

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  • by mario49,

    mario49 mario49 Oct 29, 2013 8:42 AM in response to Waldo_87
    Community Specialists
    Oct 29, 2013 8:42 AM in response to Waldo_87

    Hello Waldo_87,

     

    Thanks for using Apple Support Communities.

    For more information on this, take a look at:

     

    Troubleshooting printer issues in OS X

    http://support.apple.com/kb/TS3147

     

    1. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    2. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    3. Delete the affected printer, then add the printer again.

    If the issue persists, try these additional steps:

    1. Reset the printing system, then add the printer again.

     

     

    Best of luck,

    Mario

  • by TheBrac,

    TheBrac TheBrac Nov 19, 2013 11:29 PM in response to mario49
    Level 1 (0 points)
    Nov 19, 2013 11:29 PM in response to mario49

    I am having the EXACT same problem with my HP Photosmart 7520 printer.  It only prints completely sporadically and I get results like shown in the pictures below.  I have installed teh latest updats as well as reset the printing system, but it still gives me sporadic results.  HELP!!!! 

     

    photo 2-1.JPG

    photo 1-1.JPG