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Lost purchases

Hi,


few months ago I bought an album from itunes store (with iPhone). It downloaded correctly and so on and so on. Everything worked great. Until few weeks ago I synchronized for the first time since then and now I've lost the album. It's not on my purchases list, not on my phone or on my computer. Only place where I can find some sort of validation that I've even bought the album, is through account management and purchase history. There I can see it. But I can't download it. When I go to the album on store, there is the price and now cloud symbols of any sort. It looks like I'm buying it for the first time. When I "buy" it again, it says that I've already bought the album but do I wish to buy it again. Obviously I'm not going to. Oh yeah, and the album isn't on my computer on my itunes folder.


So any ideas what to do?


Thanks!

iPhone 4S, iOS 7

Posted on Oct 27, 2013 11:48 AM

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Lost purchases

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